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HotSchedules

The Right People, the Right Place, the Right Time

4.4 7 Reviews
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HotSchedules provides a cloud-based operating platform, as well as supporting solutions and services for the restaurant, retail, and hospitality industries. HotSchedules suite of products enables owners and operators to schedule employees across locations, track time and attendance, monitor business performance and manage day-to-day operations. With HotSchedules native mobile app, employees can check schedules, pick-up and drop shifts, and request time off, all from their mobile phones.
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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows

SUPPORT

  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

HotSchedules Core Features

Scheduling

  • Automated Scheduling
  • Calendar Management
  • Employee Scheduling
  • Multi-Location
  • Reports & Analytics

Employee Scheduling

  • Employee Management
  • Reporting/Analytics
  • Schedule Management
  • Shift Management
  • Time Management
  • Track Payroll

Workforce Management

  • Budgeting/Forecasting
  • Employee Lifecycle Management
  • Employee Scheduling
  • Skills Tracking
  • Time Tracking
  • Workforce Mobility

Restaurant Management

  • Accounting & Taxation
  • Billing Operations
  • Inventory Management
  • Kitchen Control
  • Menu Management
  • Wait List Management

HotSchedules Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page
  • 30 Days Trial

HotSchedules Reviews

4.4 7 Reviews
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A Fantastic cloud-based software that is user friendly and great for scheduling

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Review Summary

At Weloans, our expectations were exceeded when we started using the software HotSchedules. It has been a fantastic cloud-based tool that has solved some of the problems we had with scheduling, allowing us to keep track of time, attendance, and business, and streamlining how we monitor our workforce.

How frequently you use HotSchedules?

Daily

What do you like the most about HotSchedules?

It’s easy to use on any avenue.

They have world-class customer service.

Designed to be transparent.

The pricing is affordable.

What do you like the least about HotSchedules?

The Toast integration can be hard to figure out.

You cannot sync labor.

Best software I have ever worked with

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I have used Hotschedules for at least 5 years. It is easy to work with, intuitive in design and responsive to scheduling needs. Has only improved over time. The best thing is their customer service: polite, efficient, kind and fast.

Charlie Young

Great Stuff

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I’ve always enjoyed using HotSchedules. Their industry leading software and commitment to having the best solutions is transparent.

Integration w/ Toast

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Our integration was working well with Micros but once we switched to Toast it went to shit and support team couldnt really figure it out. Really sucks that you can not sync labor at anytime. Really need to be able to do it at nights end to analyze actual vs schedule but they dont sync until next day

Best online scheduling system

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Easy to use on all avenues.

Kim Cargill

Against the odds ;)

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Hot schedules was brought on against the store managers’ preference. However, once we got each location going, they were pleased with the results. A few things: sometimes when I would call for help on a matter, I felt like I knew more than the rep I was speaking with. I wanted to know some best practices with particular aspects of HS and I could not get accurate advice there Without spending so much time on the phone. Some of the representatives did not understand the global results of their advice whenever I would call for it. So, implementing what they recommend would have drawbacks on another side that we didn’t want to sacrifice. Overall, we really valued HS and there were definitely time saving aspects of the program that made making the schedule simple. I think the developers need to be a little more involved in trouble shooting calls, since they are the ones that have the form for the function and certainly a workflow in mind. Knowing how a process was designed and why, helps other users create the best practices for their business’ use!

excellent program on its own. Dont like the integration with toast

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easy to use, customer support is good as well. I am not happy with the intigration and will cancel it after the 1 year contract. not worth the $25 month
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