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The Right People, the Right Place, the Right Time

HotSchedules provides a cloud-based operating platform, as well as supporting solutions and services for the restaurant, retail, and hospitality industries. HotSchedules suite of products enables owners and operators to schedule employees across locations, track time and attendance, monitor business performance and manage day-to-day operations. With HotSchedules native mobile app, employees can check schedules, pick-up and drop shifts, and request time off, all from their mobile phones.
Red Book Connect
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
Support
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

Media

HotSchedules Core Features

Focus of Scheduling Feature
  • Automated Scheduling
  • Calendar Management
  • Employee Scheduling
  • Multi-Location
  • Reports & Analytics
Focus of Employee Scheduling Feature
  • Employee Management
  • Reporting/Analytics
  • Schedule Management
  • Shift Management
  • Time Management
  • Track Payroll
Focus of Workforce Management Feature
  • Budgeting/Forecasting
  • Employee Lifecycle Management
  • Employee Scheduling
  • Skills Tracking
  • Time Tracking
  • Workforce Mobility
Focus of Restaurant Management Feature
  • Accounting & Taxation
  • Billing Operations
  • Inventory Management
  • Kitchen Control
  • Menu Management
  • Wait List Management

HotSchedules Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Free Trial
  • 30 Days Trial
Payment Frequency
  • Quote Based
Vendor pricing page

HotSchedules Reviews

8
Total Reviews
4.5/5
Overall Rating
0
Recent Reviews

What Users Say

HotSchedules is very convenient for team collaboration, assigning and monitoring work.
Gita Iyer
Gita Iyer
A Fantastic cloud-based software that is user friendly and great for scheduling
Lucia Jensen
Lucia Jensen , CEO at Weloans
Best software I have ever worked with
Dixon Hollis
Dixon Hollis
Great Stuff
Charlie Young
Charlie Young , Manager at Counter Intelligence
Integration w/ Toast
James Coli
James Coli , Owner, General Manager at Georgio's Chicago Pizzeria & Pub

What Users Like The Most

  • It’s easy to use on any avenue.
  • They have world-class customer service.
  • Designed to be transparent.

What Users Like The Least

  • The Toast integration can be hard to figure out.
  • You cannot sync labor.
  • It is wonderful software But it’s not so intuitive and each day they are limited in some features.

HotSchedules Reviews

4.5 8 Reviews
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  • Most Recent
  • Rating: high to low
  • Rating: low to high
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Gita Iyer

HotSchedules is very convenient for team collaboration, assigning and monitoring work.

I love using this software for scheduling it is a really nice platform for online businesses. and I am very much satisfied with its services. this software allows us to sync work schedules with personal calendars, this way availability can be shown. Here everyone can collaborate with each other. It’s quite good and very useful software for team management in business. need to be easier on the file attached to the chat group, also may add a swiping function to reply or forward.

What was the project name that you have worked with HotSchedules?

Scheduling Software , Workforce Management Software , Employee Scheduling Software

How long have you used HotSchedules?

5 Months

How frequently you use HotSchedules?

Daily

How do you find pricing of HotSchedules?

mid-tier

What do you like the most about HotSchedules?

It is a very comprehensive and interactive software with a great interface. An awesome platform that combines multiple functionalities and has well-integrated features. Overall it works great and is simple to use and set up.

What do you like the least about HotSchedules?

It is wonderful software But it’s not so intuitive and each day they are limited in some features.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Lucia Jensen

A Fantastic cloud-based software that is user friendly and great for scheduling

At Weloans, our expectations were exceeded when we started using the software HotSchedules. It has been a fantastic cloud-based tool that has solved some of the problems we had with scheduling, allowing us to keep track of time, attendance, and business, and streamlining how we monitor our workforce.

How frequently you use HotSchedules?

Daily

What do you like the most about HotSchedules?

It’s easy to use on any avenue.

They have world-class customer service.

Designed to be transparent.

The pricing is affordable.

What do you like the least about HotSchedules?

The Toast integration can be hard to figure out.

You cannot sync labor.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Dixon Hollis

Best software I have ever worked with

I have used Hotschedules for at least 5 years. It is easy to work with, intuitive in design and responsive to scheduling needs. Has only improved over time. The best thing is their customer service: polite, efficient, kind and fast.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Charlie Young

Great Stuff

I’ve always enjoyed using HotSchedules. Their industry leading software and commitment to having the best solutions is transparent.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
James Coli

Integration w/ Toast

Our integration was working well with Micros but once we switched to Toast it went to shit and support team couldnt really figure it out. Really sucks that you can not sync labor at anytime. Really need to be able to do it at nights end to analyze actual vs schedule but they dont sync until next day

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Tiffany Southard

Best online scheduling system

Easy to use on all avenues.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Kim Cargill

Against the odds ;)

Hot schedules was brought on against the store managers’ preference. However, once we got each location going, they were pleased with the results. A few things: sometimes when I would call for help on a matter, I felt like I knew more than the rep I was speaking with. I wanted to know some best practices with particular aspects of HS and I could not get accurate advice there Without spending so much time on the phone. Some of the representatives did not understand the global results of their advice whenever I would call for it. So, implementing what they recommend would have drawbacks on another side that we didn’t want to sacrifice. Overall, we really valued HS and there were definitely time saving aspects of the program that made making the schedule simple. I think the developers need to be a little more involved in trouble shooting calls, since they are the ones that have the form for the function and certainly a workflow in mind. Knowing how a process was designed and why, helps other users create the best practices for their business’ use!

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Sean Smtih

excellent program on its own. Dont like the integration with toast

easy to use, customer support is good as well. I am not happy with the intigration and will cancel it after the 1 year contract. not worth the $25 month

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
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