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HotSchedules provides a cloud-based operating platform, as well as supporting solutions and services for the restaurant, retail, and hospitality industries. HotSchedules suite of products enables owners and operators to schedule employees across locations, track time and attendance, monitor business performance and manage day-to-day operations. With HotSchedules native mobile app, employees can check schedules, pick-up and drop shifts, and request time off, all from their mobile phones.
Screenshot & Video
LICENSING & DEPLOYMENT
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
SUPPORT
- Phone
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Webinars
HotSchedules Core Features
- Automated Scheduling
- Calendar Management
- Employee Scheduling
- Multi-Location
- Reports & Analytics
- Employee Management
- Reporting/Analytics
- Schedule Management
- Shift Management
- Time Management
- Track Payroll
- Budgeting/Forecasting
- Employee Lifecycle Management
- Employee Scheduling
- Skills Tracking
- Time Tracking
- Workforce Mobility
HotSchedules Pricing
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
Vendor pricing page
-
30 Days Trial
HotSchedules Reviews
Gita Iyer
Posted on Nov 24, 2023
HotSchedules is very convenient for team collaboration, assigning and monitoring work.
Review Summary
I love using this software for scheduling it is a really nice platform for online businesses. and I am very much satisfied with its services. this software allows us to sync work schedules with personal calendars, this way availability can be shown. Here everyone can collaborate with each other. It’s quite good and very useful software for team management in business. need to be easier on the file attached to the chat group, also may add a swiping function to reply or forward.
For which software category are you reviewing HotSchedules?
Scheduling Software , Workforce Management Software , Employee Scheduling Software
How long have you used HotSchedules?
5 Months
How frequently you use HotSchedules?
Daily
How do you find pricing of HotSchedules?
mid-tier
What do you like the most about HotSchedules?
It is a very comprehensive and interactive software with a great interface. An awesome platform that combines multiple functionalities and has well-integrated features. Overall it works great and is simple to use and set up.
What do you like the least about HotSchedules?
It is wonderful software But it’s not so intuitive and each day they are limited in some features.
Lucia Jensen, at Weloans
Posted on Jun 24, 2022
A Fantastic cloud-based software that is user friendly and great for scheduling
Review Summary
At Weloans, our expectations were exceeded when we started using the software HotSchedules. It has been a fantastic cloud-based tool that has solved some of the problems we had with scheduling, allowing us to keep track of time, attendance, and business, and streamlining how we monitor our workforce.
How frequently you use HotSchedules?
Daily
What do you like the most about HotSchedules?
It’s easy to use on any avenue.
They have world-class customer service.
Designed to be transparent.
The pricing is affordable.
What do you like the least about HotSchedules?
The Toast integration can be hard to figure out.
You cannot sync labor.
Dixon Hollis
Posted on Oct 12, 2020
Best software I have ever worked with
Review Summary
I have used Hotschedules for at least 5 years. It is easy to work with, intuitive in design and responsive to scheduling needs. Has only improved over time. The best thing is their customer service: polite, efficient, kind and fast.
Charlie Young, at Counter Intelligence
Posted on Sep 21, 2020
Great Stuff
Review Summary
I’ve always enjoyed using HotSchedules. Their industry leading software and commitment to having the best solutions is transparent.
James Coli, at Georgio's Chicago Pizzeria & Pub
Posted on Sep 17, 2020
Integration w/ Toast
Review Summary
Our integration was working well with Micros but once we switched to Toast it went to shit and support team couldnt really figure it out. Really sucks that you can not sync labor at anytime. Really need to be able to do it at nights end to analyze actual vs schedule but they dont sync until next day
Tiffany Southard, at Captain Georges Seafood
Posted on Sep 17, 2020
Best online scheduling system
Review Summary
Easy to use on all avenues.
Kim Cargill
Posted on Sep 16, 2020
Against the odds ;)
Review Summary
Hot schedules was brought on against the store managers’ preference. However, once we got each location going, they were pleased with the results. A few things: sometimes when I would call for help on a matter, I felt like I knew more than the rep I was speaking with. I wanted to know some best practices with particular aspects of HS and I could not get accurate advice there Without spending so much time on the phone. Some of the representatives did not understand the global results of their advice whenever I would call for it. So, implementing what they recommend would have drawbacks on another side that we didn’t want to sacrifice. Overall, we really valued HS and there were definitely time saving aspects of the program that made making the schedule simple.
I think the developers need to be a little more involved in trouble shooting calls, since they are the ones that have the form for the function and certainly a workflow in mind. Knowing how a process was designed and why, helps other users create the best practices for their business’ use!
Sean Smtih
Posted on Sep 09, 2020
excellent program on its own. Dont like the integration with toast
Review Summary
easy to use, customer support is good as well. I am not happy with the intigration and will cancel it after the 1 year contract. not worth the $25 month
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