Cention
One Platform for all Communication
We bring together all communication channels into one seamless pure omni-channel software giving your business a full 360° view of all your customer interaction. Whether it’s call, SMS, email, chat or even social media, route all customer queries (errands) to the right queue and suitable agents. With Cention, you have chatbots working along with your agents, seamless transfers and full history. Agents can collaborate and gain full statistics with our extended, over the top reports function.
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
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Windows
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Mac
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Linux
Support
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Chat
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Phone
Knowledge Base
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Help Guides
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Video Guides
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Blogs
Media
Cention Core Features
Focus of Live Chat Feature
- Alerts/Notifications
- Canned Responses
- Chat Bots
- Proactive Chat
- Reports & Analytics
- Secured Encryption
Cention Pricing
Pricing Type
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Flat Rate
Free Version
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No
Payment Frequency
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Monthly Payment
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Annual Subscription
Plans & Packages
Standard
$21 Per Month
Cention Reviews
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