Customer Experience Automation Platform for Software Companies

Conpass is a solution for small and medium sized software companies to automate their customers' experience. This is done through guided tutorials, NPS measurement (the after-sales satisfaction index), and also through real-time analysis of user behavior. Using these tools, the aim is for software companies to reduce their support calls and establish a more interactive user experience and immediate customer understanding.
Conpass
Licensing & Deployment
  • Cloud Hosted
  • Web-based
Support
  • Chat
Knowledge Base
  • Help Guides

Conpass Core Features

Focus of Customer Engagement Feature
  • Communication Management
  • Feedback Management
  • Response Template
  • Reporting/Analytics
  • Video Support

Conpass Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Quote Based

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