Context to Call

United States HQFounded 2020

Deployment

Windows

Overview

About Context to Call

Every business loses revenue to unanswered questions. A visitor is browsing your product page, ready to buy, but they have one question. If they cannot get an answer fast, they leave.

Context to Call solves this by embedding Call, SMS, and Email contact options directly on your website or app. But it does not stop there. When a customer connects, your team already sees what they were browsing, what product they were looking at, and what triggered the interaction. That context changes everything: faster resolution, better routing, and higher conversion rates.

How it works:
• Embedded contact buttons on any page or product
• Real-time customer context before every conversation
• Icon-to-agent mapping so the right rep answers every time
• AI agents that respond 24/7 in 30+ languages
• Analytics and reporting that link interactions to business outcomes
• Supported in 112+ countries with browser-based calling

At a glance

Software information

Industries served, licensing and the support Context to Call provides.

Industries

  • Banking
  • Bpo
  • Business-supplies-equipment
  • Commercial-real-estate

Licensing

  • Proprietary
  • Quote Based

Support

  • Email
  • 24x7 Support
Languages (1)
English
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Capabilities

Context to Call features

The full feature set, grouped by module.

Customer Engagement

  • Churn Management
  • Community Management
  • Feedback Management
  • Live Chat
  • Self Services
  • Video Support
  • Reporting/Analytics
  • Gamification
  • Content Creation
  • Communication Management

Plans

Context to Call pricing

Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video

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