SPEAKING TO CUSTOMERS IN A MORE PERSONALIZED MANNER

CUGIC stepped into the customer support arena a decade ago with a powerful chat software that started helping businesses all over the world in capturing customers’ attention by interacting with them one-to-one. CUGIC offered a few but powerful tools that fulfilled the requirements of the enterprise customers, resulting in a number of businesses adopting CUGIC.
Cugic
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Infographics
  • Case Studies
  • Whitepapers

Media

Cugic Core Features

Focus of Live Chat Feature
  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Cugic Pricing

Pricing Type
  • Free
Payment Frequency
  • Quote Based
  • Free

Cugic Reviews

5.0 1 Review
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  • Most Recent
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Write a Review
Suraj Rai

Cugic is an up-and-coming online chat software for small, medium and large-sized businesses to collaborate with website visitors.

Its reporting and the live chat feature are excellent. It is a very helpful solution and I am able to run my website very efficiently. With the help of this tool, a web visitor can contact me easily. It is good for businesses to keep track of customers for online support.

What was the project name that you have worked with Cugic?

Live Chat Software

How long have you used Cugic?

8 Months

How frequently you use Cugic?

Daily

What do you like the most about Cugic?

Support from the team is excellent.

Simple to use and handy platform.

Gives a fully customizable experience to its users.

What do you like the least about Cugic?

It is a good tool for use but the integration process is time-consuming.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

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