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Cugic

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMacLinuxAndroidiPhone/iPadWeb-based

Best for

SmallMedium

Overview

About Cugic

CUGIC stepped into the customer support arena a decade ago with a powerful chat software that started helping businesses all over the world in capturing customers’ attention by interacting with them one-to-one. CUGIC offered a few but powerful tools that fulfilled the requirements of the enterprise customers, resulting in a number of businesses adopting CUGIC.

At a glance

Software information

Industries served, licensing and the support Cugic provides.

Licensing

  • Quote Based
  • Free
  • Free version

Support

  • Phone
  • Email
  • Live Chat

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Infographics
  • Case Studies
  • Whitepapers

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Infographics
  • Case Studies
  • Whitepapers

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0

What users like the most

  • Support from the team is excellent.
  • Simple to use and handy platform.
  • Gives a fully customizable experience to its users.

What users like the least

  • It is a good tool for use but the integration process is time-consuming.

What users say

Review Analytics of Cugic

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0
Review Summary
Drawn from 1 verified reviews
Support from the team is excellent.Simple to use and handy platform.Gives a fully customizable experience to its users.
Detailed Reviews of Cugic
Sort ByWrite a Review
Suraj RaiVerified Review
Posted on Feb 16, 2023

“Cugic is an up-and-coming online chat software for small, medium and large-sized businesses to collaborate with website visitors.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0
Its reporting and the live chat feature are excellent. It is a very helpful solution and I am able to run my website very efficiently. With the help of this tool, a web visitor can contact me easily. It is good for businesses to keep track of customers for online support.

Capabilities

Cugic features

The full feature set, grouped by module.

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Plans

Cugic pricing

Free Version
Yes
Payment Frequency
Quote Based, Free
Vendor pricing page

Media

Screenshots & video

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