CustomerFirst

CustomerFirst is a CRM Help Desk software.

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CustomerFirst is a CRM Help Desk software that includes defect and bug tracking software capabilities for those companies that are supporting internally developed software. It integrates the communications between support or help desk, development, and professional services. CustomerFirst helps you manage your relationship with your customers and keep your customers satisfied by being responsive to their needs. It manages the flow of work from the time an issue is first reported until it is fully resolved.
RTI Software

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • Windows

SUPPORT

  • Phone

Knowledge Base

  • Help Guides
  • Case Studies
  • Whitepapers

CustomerFirst Core Features

Help Desk

  • Analytics & Reporting
  • Customization
  • Email Integration
  • Escalation
  • Live Chat
  • SLA
  • Ticketing Management

CustomerFirst Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based

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