CustomerFirst
CustomerFirst is a CRM Help Desk software.
CustomerFirst is a CRM Help Desk software that includes defect and bug tracking software capabilities for those companies that are supporting internally developed software. It integrates the communications between support or help desk, development, and professional services. CustomerFirst helps you manage your relationship with your customers and keep your customers satisfied by being responsive to their needs. It manages the flow of work from the time an issue is first reported until it is fully resolved.
Licensing & Deployment
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Cloud Hosted
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Web-based
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Windows
Support
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Phone
Knowledge Base
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Help Guides
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Case Studies
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Whitepapers
CustomerFirst Core Features
Focus of Help Desk Feature
- Analytics & Reporting
- Customization
- Email Integration
- Escalation
- Live Chat
- SLA
- Ticketing Management
CustomerFirst Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
CustomerFirst Reviews
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