CustomerWise
A solution that focuses on delivering exceptional customer service.
CustomerWise is a comprehensive customer support and business process management solution that is ideal for the unique requirements of B2B technology companies. By integrating support and service ticket management, customer self-service, license and contract management, and a product knowledgebase, CustomerWise empowers you to focus on customer service throughout the entire customer lifecyCle. With powerful process management and automation rules, CustomerWise allows you to visualize and implement other processes that can include change management, problem management, development and QA.
Licensing & Deployment
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Cloud Hosted
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On Premises
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Web-based
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Android
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Windows
Support
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Phone
Knowledge Base
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Help Guides
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Video Guides
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Blogs
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Webinars
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Case Studies
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Whitepapers
Media
CustomerWise Core Features
Focus of Customer Service Feature
- Alerts/Notifications
- Appointment Management
- Knowledge Base
- Live Chat
- Self-Service Portal
- Social Media Integration
CustomerWise Pricing
Pricing Type
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Flat Rate
Free Version
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No
Free Trial
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30 Days Trial
Payment Frequency
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Monthly Payment
Plans & Packages
Standard
$20 Per Month
CustomerWise Reviews
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