Overview

About Desk365

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you deliver outstanding customer service through channels like Microsoft Teams, Email, Web Forms/Widgets and more. Automate repetitive work and save time with Desk365’s intuitive, feature-rich web app that comes with a unified inbox to manage all your customer conversations. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

At a glance

Software information

Industries served, licensing and the support Desk365 provides.

Industries

Events-services
Government-administration
Hospital-health-care
Nonprofit-organization-management

Licensing

Proprietary
Monthly Payment
Annual Subscription
Free trial
Free version

Support

Email
Live Chat
24x7 Support

Languages (1)

English

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Capabilities

Desk365 features

The full feature set, grouped by module.

Help Desk Software

Analytics & Reporting
Alerts
Customer Review
Customization
Document Storage
Escalation
Knowledge Base
Multilingual
SLA
Ticketing Management

Plans

Desk365 pricing

Free Version

Yes

Payment Frequency

Monthly Payment, Annual Subscription

Preferred Currency

USD ($)

Free Trial

available Days

Get Free Trial Vendor pricing page

Media

Screenshots & video

Create tickets from Microsoft Teams Chat.