Desk365
Deliver outstanding customer service through channels like Microsoft Teams, Email and more.
Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you deliver outstanding customer service through channels like Microsoft Teams, Email, Web Forms/Widgets and more. Automate repetitive work and save time with Desk365’s intuitive, feature-rich web app that comes with a unified inbox to manage all your customer conversations. Desk365 can easily be configured to work as your internal IT support desk as well.
Desk365 is free for up to 3 active agents.
Desk365 is free for up to 3 active agents.
2020
United States
- Events-services
- Government-administration
- Hospital-health-care
- Nonprofit-organization-management
- English
Industries
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Events-services
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Government-administration
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Hospital-health-care
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Nonprofit-organization-management
Licensing & Deployment
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Proprietary
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Cloud Hosted
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iPhone/iPad
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Android
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Windows
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Mac
Support
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Email
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Chat
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24x7 Support
Desk365 Core Features
Focus of Help Desk Feature
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Document Storage
- Escalation
- Knowledge Base
- Multilingual
- SLA
- Ticketing Management
Desk365 Pricing
Pricing Type
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Per User
Preferred Currency
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USD ($)
Free Version
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Yes
Free Trial
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Available Trial
Payment Frequency
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Monthly Payment
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Annual Subscription