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Simple help desk software for effective customer engagement.

Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels (emails, chats, websites, social networks) into a single database and put some order into the chaos of modern customer care.
Our aim is to create a new kind of relationship with customers, engaging them in an innovative and personal way, also through smart and simple use of social networks and chat. Our aim is to create a new kind of relationship with customers, engaging them in an innovative and personal way, also through smart and simple use of social networks and chat.
Deskero
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs

Media

Deskero Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management

Deskero Pricing

Pricing Type
  • Flat Rate
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based
Vendor pricing page
Plans & Packages
Standard
$9 Per Month

Deskero Reviews

5.0 1 Review
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Cyril Harris

Deskero is a simple helpdesk and support ticket system designed for businesses of all sizes to take care of customer service.

Wonderful!! It's been a great solution for our team. We are using it for solving all IT-related issues. It allows us to easily import or export data. With the use of this solution service desk and service ticket management are in your hand. It keeps an accurate record of my time and projects.

What was the project name that you have worked with Deskero?

Help Desk Software

How long have you used Deskero?

9 Months

How frequently you use Deskero?

Daily

What do you like the most about Deskero?

Very helpful and fully-featured tool.

User-friendly and much easier than other similar solutions.

Updates are quick and light.

What do you like the least about Deskero?

Please add some more tools for admin access.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Zapier
Wordpress

Switched from

LiveAgent
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