Helpdesk software you can depend on.

Deskpro is the modern helpdesk platform. It offers a ticket system, user help portal, real-time chat, CRM, crowdsourced feedback, file-hosting and more. The extensible platform integrates easily with your existing email accounts and website, your SSO infrastructure and third-party services. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.
Deskpro
Licensing & Deployment
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
Support
  • Phone
Knowledge Base
  • Help Guides
  • Blogs
  • Case Studies
  • On-Site Training

Deskpro Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Alerts
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Live Chat
  • Multilingual
  • SLA
  • Ticketing Management

Deskpro Pricing

Pricing Type
  • Flat Rate
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based
Plans & Packages
Standard
$29 Per Month

Deskpro Reviews

5.0 1 Review
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Write a Review
Emerson Davis

Deskpro is a multilingual help desk software solution that helps customer support teams to deliver personal support to every single customer.

Great !! Very helpful for getting things done. It helps me and my team a lot in doing our work. It has all the features which are easy to use and browsing them is also very easy. Overall, this solution is better than the previous one.

What was the project name that you have worked with Deskpro ?

Help Desk Software

How long have you used Deskpro ?

7 Months

How frequently you use Deskpro ?

Daily

What do you like the most about Deskpro ?

good and flexible products for the helpdesk.

Very well-designed and nice solution.

Does the job nicely.

What do you like the least about Deskpro ?

Very good but it could be better if they add more features.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

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