eGain Mail
Industry’s first web-based email management software
eGain Mail, the leading web-based email management solution for customer engagement, helps companies manage large volumes of customer emails and webforms responsively and effectively. When you respond to inbound inquiries promptly and professionally every time, the exceptional customer service differentiates your company from competitors immediately.
An integral part of the eGain suite for customer service, eGain Mail offers:
•Predefined workflows to manage incoming email and webforms inquiries.
•Service level agreement (SLA) triggers to automate email routing and monitoring.
An integral part of the eGain suite for customer service, eGain Mail offers:
•Predefined workflows to manage incoming email and webforms inquiries.
•Service level agreement (SLA) triggers to automate email routing and monitoring.
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
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Windows
Support
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Chat
Knowledge Base
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Help Guides
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Video Guides
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Blogs
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Webinars
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Whitepapers
Media
eGain Mail Core Features
Focus of Email Management Feature
- Antivirus
- Archiving & Retention
- Data Recovery
- Database Servers
- Multiple Accounts
- Queue Manager
- Response Management
- Routing
- Whitelisting/Blacklisting
eGain Mail Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
eGain Mail Reviews
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