GITS OneDesk

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South Africa HQFounded 2020

Deployment

Best for

1–10 employees11–50 employees

Overview

About GITS OneDesk

GITS OneDesk by Global IT Support brings service desk tickets, customer records, field-service job cards, quotations, invoicing, inventory, accounting, HR and payroll into a shared business workspace. Role-based access and record ownership help teams coordinate work across departments. Available modules and capacity depend on the selected package. A 30-day trial is available without a payment card, followed by paid subscriptions. GITS OneDesk is distinct from other products using the OneDesk name.

At a glance

Software information

Industries served, licensing and the support GITS OneDesk provides.

Industries

  • Information-technology-services
  • Apparel-fashion

Licensing

  • Proprietary
  • Monthly Payment
  • Free trial

Support

  • Email
  • 24x7 Support
Languages (1)
English
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Capabilities

GITS OneDesk features

The full feature set, grouped by module.

Business Management

  • Customer Management
  • Financial Management
  • Marketing Management
  • Reporting & Analytics
  • Sales Management
  • Workforce Management

Plans

GITS OneDesk pricing

Pricing Type
Flat Rate
Free Version
No
Payment Frequency
Monthly Payment
Preferred Currency
ZAR (R)
Free Trial
30 Days
30-day trial without a card. South African packages include VAT: Business Essentials ZAR1499/month, Business Operations ZAR3499/month, Complete Business ZAR4999/month. Managed OneDesk ZAR11999/month requires agreed support scope. Individual modules and extra capacity are available. WhatsApp, AI and other third-party metered usage is charged separately. Current country pricing is shown on the website.

Media

Screenshots & video