HelpCrunch Reviews & Pricing 2026

Customer communication platform for Support, Marketing & Sales

HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and built loyal relationships.

Licensing & Deployment

Cloud Hosted
Web-based
iPhone/iPad
Android
Windows
Mac

Support

Chat
Phone

Knowledge Base

Help Guides
Video Guides
Blogs
On-Site Training

Media

HelpCrunch Core Features

Focus of Help Desk Feature

Analytics & Reporting
Customer Review
Customization
Dashboards
Email Integration
Knowledge Base
Live Chat
Multi-Channel
Multilingual
Ticketing Management

HelpCrunch Pricing

Pricing Type

Flat Rate

Free Version

Free Trial

14 Days Trial

Payment Frequency

Monthly Payment
Annual Subscription
Quote Based

Vendor pricing page

Plans & Packages

Standard

$12 Per Month

HelpCrunch Reviews

5.0 1 Review

Woody Windrow

Posted on Jan 18, 2023

HelpCrunch is a customer communication platform that offers live chat, chatbot, and other tools for marketing, sales and customer relationships.

It’s been an incredible journey using this software. everything is simple, just fit my needs. That’s about it. It makes my job a lot more efficient and perfect. Their team is very helpful and ready to accept any suggestions for a better outcome.