The professional support solution for your business.

The one and complete support solution for your business. Live chat, email to ticket, client management, billing and much more. HelpDesk 3 has all you need. Engage your website visitors and turn them into customers, support your customers, client management and billing in one package. Modern and easy to use support platform including access to native iOS and Android mobile apps with push notifications, chat with your customers anytime.
JAKWEB
Licensing & Deployment
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Chat
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

Media

HelpDesk 3 Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Customization
  • Dashboards
  • Email Integration
  • Knowledge Base
  • Live Chat
  • Multilingual
  • Ticketing Management

HelpDesk 3 Pricing

Pricing Type
  • Flat Rate
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • One-Time Payment
Plans & Packages
Standard
$59 One-time

HelpDesk 3 Reviews

5.0 1 Review
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  • Most Recent
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Write a Review
Harriet Harris

HelpDesk 3 is a support solution for businesses that offer live chat, email to-ticket, client management, billing and much more.

This is one of the excellent help desk software. almost everything is available here. We care about individuals’ efficiency in getting in touch with necessary things. And this solution helps us in it. We can get connected to different departments of our choice very easily.

What was the project name that you have worked with HelpDesk 3?

Help Desk Software

How long have you used HelpDesk 3?

7 Months

How frequently you use HelpDesk 3?

Daily

What do you like the most about HelpDesk 3?

It’s simple to use with lots of functionality.

It's really very handy and intuitive.

A very stable platform and works pretty fast too.

What do you like the least about HelpDesk 3?

The UI could be more flexible and user-friendly.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
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