HelpDeskEddy

Unified сustomer support system

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HelpDeskEddy is a unified system of customer service that is always at hand for your needs. You can surprise with your customer service through our simple and easy high-quality client service. With endless possibilities you can connect our system to your existing mailboxes and create tickets directly from the incoming emails. Incoming emails are checked automatically by the system and every incoming email is converted into “a ticket”. Within our system is a list of tickets matching to the list of emails you have in your inbox with all the content and attachments included.
HelpDeskEddy.com

Screenshot & Video

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • On Premises
  • Web-based
  • Android
  • Windows

SUPPORT

  • Chat
  • Phone

Knowledge Base

  • Help Guides
  • Blogs
  • On-Site Training

HelpDeskEddy Core Features

Help Desk

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Online Application
  • Call Routing
  • Escalation
  • Email Integration
  • Live Chat
  • Multi-Channel
  • Multilingual
  • Customizable Branding
  • SLA
  • Ticketing Management

HelpDeskEddy Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

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