HelpDeskEddy
Unified сustomer support system
HelpDeskEddy is a unified system of customer service that is always at hand for your needs. You can surprise with your customer service through our simple and easy high-quality client service. With endless possibilities you can connect our system to your existing mailboxes and create tickets directly from the incoming emails. Incoming emails are checked automatically by the system and every incoming email is converted into “a ticket”. Within our system is a list of tickets matching to the list of emails you have in your inbox with all the content and attachments included.
Licensing & Deployment
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Cloud Hosted
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On Premises
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Web-based
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Android
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Windows
Support
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Chat
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Phone
Knowledge Base
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Help Guides
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Blogs
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On-Site Training
Media
HelpDeskEddy Core Features
Focus of Help Desk Feature
- Analytics & Reporting
- Customer Review
- Customization
- Online Application
- Call Routing
- Escalation
- Email Integration
- Live Chat
- Multi-Channel
- Multilingual
- Customizable Branding
- SLA
- Ticketing Management
HelpDeskEddy Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based
HelpDeskEddy Reviews
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