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A free help desk software that works

HelpDeskZ is a free PHP based software which allows you to manage your site's support with a web-based support ticket system. Receive and answer your customers doubts, requests or support issues with friendly interface. Creating your knowledge base will decrease the number of support requests which will give You more time for other activities
Helpdeskz
Licensing & Deployment
  • Windows
  • Mac
Knowledge Base
  • Help Guides

Media

HelpDeskZ

HelpDeskZ Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Customer Review
  • Customization
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • SLA

HelpDeskZ Pricing

Pricing Type
  • Contact Vendor
Free Version
  • Yes
Payment Frequency
  • Quote Based
  • Free
Vendor pricing page

HelpDeskZ Reviews

5.01 Review
Write a Review
Elvira Keller

HelpDeskZ is a PHP-based system software that allows managing the site’s support with a web-based support ticket system.

Excellent solution. It works great with access to all major functions. I am able to manage the tickets with such ease using this one. At some point, I felt that this help desk solution is very much needed for the support system.

What was the project name that you have worked with HelpDeskZ?

Help Desk Software

How long have you used HelpDeskZ?

8 Months

How frequently you use HelpDeskZ?

Daily

What do you like the most about HelpDeskZ?

Full-featured and very functional software.

Clutter-free interface compared to other similar help desk software.

Integrates seamlessly with other applications.

What do you like the least about HelpDeskZ?

It is a new system for me and I am exploring everything.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
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