i-genie

Live Chat Software

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I-Genie is a UK-based provider of live chat and online customer engagement solutions for businesses. The company offers a range of services, including live chat, chatbots, co-browsing, and video chat, as well as integrations with popular CRM and helpdesk software.

One of the unique features of I-Genie is its team of experienced live chat operators, who can provide a fully managed live chat service for businesses that want to outsource their customer service. I-Genie's live chat operators are trained to handle a wide range of customer queries and can provide 24/7 support.

In addition to its live chat services, I-Genie also offers a range of online customer engagement tools, including email and SMS campaigns, social media management, and website analytics. These tools can help businesses to better understand their customers and improve their overall customer experience.

Overall, I-Genie is a comprehensive solution for businesses that want to improve their online customer service and e
SUB4FIN LIMITED
2016
United Kingdom
4 Industries
4 Languages
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Screenshot & Video

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LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

SUPPORT

  • Email
  • Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • In-person
  • Documentation

Knowledge Base

i-genie Core Features

Live Chat

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Geo Targeting
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

i-genie Pricing

Pricing Type

  • Per User

Preferred Currency

  • GBP (£)

Free Version

  • Yes

Payment Frequency

  • Monthly Payment

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