Intellicus FLOW

The new age of WFM

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At Intellicus, we understand that BPMs today need a modern WFM solution to keep pace with rapidly changing customer expectations. Flow is a modern WFM solution that has the flexibility and power to turn challenges into fuel for growth and helps BPMs balance profitability with the customer demand for rich experience on multiple channels.

Wherever your data lives and whichever system you choose to use, gain visibility across multiple locations and sources for actionable insights. Forecast and plan quickly and accurately to maximize productivity by infusing your contact center with AutoML. Flow helps BPMs plan overcome real-world complexities so that they never have to face a crisis. With ML, plan the right number and type of shifts to control leakages without the tedious manual work. Offload the administrative tasks of rostering and scheduling to Flow and be free to care for your customers. Get the insights you need, when you need them and how you need them to surpass every KPI.

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LICENSING & DEPLOYMENT

Proprietary
Cloud Hosted
On Premises
Web-based
iPhone/iPad
Android
Windows
Mac
Linux

SUPPORT

Email
Chat
Phone
24x7 Support

Training

Webinar
In-person
Documentation

Intellicus FLOW Core Features

Workforce Management

Administrative Control
Attendance Tracking
Budgeting/Forecasting
Contractor Management
Employee Lifecycle Management
Employee Scheduling
Performance Monitoring
Time Tracking
Workforce Mobility

Intellicus FLOW Pricing

Pricing Type

Per User

Preferred Currency

USD ($)

Free Version

Payment Frequency

Quote Based

Vendor pricing page

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