ITOC360
AI-First Incident Management
What ITOC360 Does
ITOC360 centralizes alert ingestion from your entire monitoring stack and uses AI to suppress noise, correlate related events, and identify what actually needs human attention. When a real incident is detected, the platform automatically triggers the right response: notifying the right people through their preferred channels, executing runbooks, and escalating based on defined policies.
Key Capabilities
AI-Powered Alert Correlation reduces alert noise by grouping related events into a single incident, so on-call engineers can focus on root causes rather than symptoms.
Intelligent On-Call Scheduling lets you manage rotations, overrides, and escalation policies across teams and time zones from a single interface.
Multi-Channel Notification Delivery reaches responders through their preferred channels (call, SMS, email, or push) with configurable escalation paths.
Automated Runbook Execution triggers predefined remediation steps automatically at incident creation to
ITOC360 centralizes alert ingestion from your entire monitoring stack and uses AI to suppress noise, correlate related events, and identify what actually needs human attention. When a real incident is detected, the platform automatically triggers the right response: notifying the right people through their preferred channels, executing runbooks, and escalating based on defined policies.
Key Capabilities
AI-Powered Alert Correlation reduces alert noise by grouping related events into a single incident, so on-call engineers can focus on root causes rather than symptoms.
Intelligent On-Call Scheduling lets you manage rotations, overrides, and escalation policies across teams and time zones from a single interface.
Multi-Channel Notification Delivery reaches responders through their preferred channels (call, SMS, email, or push) with configurable escalation paths.
Automated Runbook Execution triggers predefined remediation steps automatically at incident creation to
2019
United States
- Computer-software
- English
Industries
- Computer-software
Licensing & Deployment
- Proprietary
- Cloud Hosted
- Windows
- Mac
Support
- Email
- Chat
- 24x7 Support
Media
ITOC360 Core Features
Focus of Incident Management Feature
- Alerts/Notifications
- Corrective Actions
- Audit Trail
- Incident Reporting
- Root-Cause Diagnosis
- Task Management
- AI Features
- Ticket Management
- Safety Management
- OSHA Compliance
- Disaster Recovery
ITOC360 Pricing
Pricing Type
- Per User
Preferred Currency
- USD ($)
Free Version
- Yes
Free Trial
- 14 Days Trial
Payment Frequency
- Monthly Payment
- Annual Subscription
Pricing Description
Choose a plan built for your engineering team
