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Helpdesk Ticketing System

Deliver awesome support to your customers. Jitbit Help Desk ticketing system is dead simple, amazingly powerful and takes seconds to set up. Just forward support emails to the helpdesk app and start managing tickets. We have both cloud-hosted and on-premise versions. Both integrate perfectly with your mailboxes, Active Directory, Google Drive and more besides.
Jitbit
Licensing & Deployment
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

Media

JitBit HelpDesk Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • Response Template
  • SLA
  • Ticketing Management

JitBit HelpDesk Pricing

Pricing Type
  • Flat Rate
Free Version
  • No
Free Trial
  • Available Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • One-Time Payment
Vendor pricing page
Plans & Packages
Standard
$29 Per Month

JitBit HelpDesk Reviews

5.0 1 Review
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Avery Macy

JitBit HelpDesk is a great help desk and ticketing system for customer support teams that deliver awesome support to their customers.

Awesome experience!! It works well for what I need. It makes managing the help desk much easier and more productive. It is ideal for people with a budget. The solution runs smoothly without any technical issues. Overall, this application has been very useful for me as it keeps me updated.

What was the project name that you have worked with JitBit HelpDesk?

Help Desk Software

How long have you used JitBit HelpDesk?

9 Months

How frequently you use JitBit HelpDesk?

Daily

What do you like the most about JitBit HelpDesk?

Very powerful yet simple-to-use solution.

Slick well-designed software.

It has a good UI and is easy to navigate.

What do you like the least about JitBit HelpDesk?

Everything is good enough and works perfectly well.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Google Drive
Slack
Dropbox

Switched from

Rescue