Katak Support

Open source software for the management of customer demands flow.

5.0 1 Reviews
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Katak-support is an online help desk software solution for handling client requests through a web-based support ticket system. It is PHP-based and can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal, easy to use and install helpdesk solution for any website. Katak-support offers many features, can be customized in many ways and can be easily skinned to the look and feel of your website.

Screenshot & Video



  • Windows
  • Mac


  • Phone

Knowledge Base

  • Help Guides
  • On-Site Training

Katak Support Core Features

Help Desk

  • Customer Review
  • Dashboards
  • Email Integration
  • Escalation
  • SLA
  • Ticketing Management

Katak Support Pricing

Pricing Type

  • Free

Payment Frequency

  • Free

Katak Support Reviews

5.0 1 Reviews
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Katak Support is an online help desk software solution for the management of customer demands flow or ticket system.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

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Review Summary

So far, the software is great!! It was a good experience and hassle-free. This software really supports your efficiency while keeping the perfect overview. The support team promptly responded to my issues. It works flawlessly now.

Which features have you used in Katak Support?

Help Desk Software

How long have you used Katak Support?

7 Months

How frequently you use Katak Support?


What do you like the most about Katak Support?

It's accessible, organized and user-friendly.

Their staff is supportive and very understanding.

Fast to use and great for basic functionality.

What do you like the least about Katak Support?

Great but it would be helpful to select to view certain groups.

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