Katak Support Reviews & Pricing 2026

Open source software for the management of customer demands flow.

Katak-support is an online help desk software solution for handling client requests through a web-based support ticket system. It is PHP-based and can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal, easy to use and install helpdesk solution for any website. Katak-support offers many features, can be customized in many ways and can be easily skinned to the look and feel of your website.

Licensing & Deployment

Windows
Mac

Support

Phone

Knowledge Base

Help Guides
On-Site Training

Katak Support Core Features

Focus of Help Desk Feature

Customer Review
Dashboards
Email Integration
Escalation
SLA
Ticketing Management

Katak Support Pricing

Pricing Type

Free

Payment Frequency

Free

Vendor pricing page

Katak Support Reviews

5.0 1 Review

Dale Lawson

Posted on Jan 13, 2023

Katak Support is an online help desk software solution for the management of customer demands flow or ticket system.

So far, the software is great!! It was a good experience and hassle-free. This software really supports your efficiency while keeping the perfect overview. The support team promptly responded to my issues. It works flawlessly now.

What was the project name that you have worked with Katak Support?

Help Desk Software

How long have you used Katak Support?

7 Months

How frequently you use Katak Support?

Daily

What do you like the most about Katak Support?

It's accessible, organized and user-friendly.

Their staff is supportive and very understanding.

Fast to use and great for basic functionality.

What do you like the least about Katak Support?

Great but it would be helpful to select to view certain groups.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

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