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Katak Support

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMac

Best for

SmallMediumFreelancer

Overview

About Katak Support

Katak-support is an online help desk software solution for handling client requests through a web-based support ticket system. It is PHP-based and can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal, easy to use and install helpdesk solution for any website. Katak-support offers many features, can be customized in many ways and can be easily skinned to the look and feel of your website.

At a glance

Software information

Industries served, licensing and the support Katak Support provides.

Licensing

  • Free
  • Free version

Support

  • Phone
  • Online (Ticket)

Training

  • Help Guides
  • On-Site Training

Knowledge Base

  • Help Guides
  • On-Site Training

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0

What users like the most

  • It's accessible, organized and user-friendly.
  • Their staff is supportive and very understanding.
  • Fast to use and great for basic functionality.

What users like the least

  • Great but it would be helpful to select to view certain groups.

What users say

Review Analytics of Katak Support

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0
Review Summary
Drawn from 1 verified reviews
It's accessible, organized and user-friendly.Their staff is supportive and very understanding.Fast to use and great for basic functionality.
Detailed Reviews of Katak Support
Sort ByWrite a Review
Dale LawsonVerified Review
Posted on Jan 13, 2023

“Katak Support is an online help desk software solution for the management of customer demands flow or ticket system.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0
So far, the software is great!! It was a good experience and hassle-free. This software really supports your efficiency while keeping the perfect overview. The support team promptly responded to my issues. It works flawlessly now.

Capabilities

Katak Support features

The full feature set, grouped by module.

Help Desk Software

  • Customer Review
  • Dashboards
  • Email Integration
  • Escalation
  • SLA
  • Ticketing Management

Plans

Katak Support pricing

Free Version
Yes
Payment Frequency
Free
Vendor pricing page

Media

Screenshots & video

Katak Support screenshot

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