Latitude WMS

WE have used Pathguide's Latitude WMS for 17 years and they continue to be a great partner. They have great support and they don't mind making changes as our business needs change.

In 2014 we introduced Epicor Eagle as our new ERP system to our business. At the same time we sought out a WMS to work with Eagle to improve our warehouse efficiency and aid in growth opportunities. Latitude provided the tools we needed and had experience integrating with Eagle. They worked with us over several months to get our warehouse ready for going live (bin locations, pick path, bar codes, etc.). When we experienced some difficulties due to our customer integration, they worked very well with us to make sure it was all working right before we went live. When our go live date arrived, they had staff on site to address the inevitable bugs that popped up and to provide hands-on training. We were a little nervous about training on our go-live date, but it worked out great. In fact, the software is so intuitive that, by the end of his first day, a new employee can be working on his own. And it is so quick and easy to use that we have doubled our daily capacity, a feat that would not have been possible without Latitude. Their software support is wonderful, from a simple question about procedure to any problems with coding. Often I will have a response within minutes. They keep after the problem, seeing it through to the end. And they are not bothered by follow-up questions, but are happy to explain things in further details. They are very open about the status of a support case and any pending resolutions. When we are looking to try something new, they provide knowledgeable advice on how best to implement that into our system. They have exceeded my expectations and continue to be a strong partner as we grow our business.

Pathguide's WMS software is a great tool. Not only is training of new hires easy but you can view employee metrics and identify efficiency short falls. Coupled with their manifest program, LMS, your operation should be streamlined in no time.

I'm a big fan and advocate for the Pathguide team, and the Latitude & WMS systems. I've worked with other WMS teams and Pathguide is by far superior. The team listens really well, and is creative in solutions to suit your business. This is a big deal. They are respectful and talented. Feel comfortable talking with all levels of the organization. Latitude and WMS manages the complexities of our distribution operation well. System is user friendly and intuitive. Love how Pathguide is always enhancing the systems based on user feedback.

We have been using Latitude for a few years now, it's an excellent system and they have a great team for implementation and support. It is very reliable and makes training new warehouse personnel easy. The reporting is excellent. It works well with Prophet 21. The engineers have been able to complete numerous enhancements specific to our operations. They have conferences every 18 months and they are very helpful, I would suggest attending these.

Pathguide support is always there to help when we have an urgent need. They have the knowledgable staff to help fix problems quick and efficiently.

My company has had the Latitude systems for 16 + years and the software has always been a great benefit to the warehouse. The flow of data from our ERP thru Latitude and back is very smooth and accurate. The tracking of inventory is very exact using Latitude. In those 16 + years every support call and custom need that I have made has been met with a professionalism that you can't find with a lot of companies. If I had to choose another WMS today having the knowledge I have it would be Latitude.

Coming from no WMS, to an ERP based WMS, to Latitude, makes me look back and wonder how we managed that way. I can say Latitude has improved our productivity, procedures, tracking, and made our warehouse run much more efficient.

We've used Latitude for several years now, and without it, we wouldn't have been able to grow so much over the years. Pathguide's Latitude system allows us to receive in, stock, and ship out an inventory of over 15,000 different products rapidly and accurately. It's easy to use and train new employees on because of its simplicity. But at the same time, it provides powerful customization options to allow us to tweak the system to our exact preference. If we ever have an issue, Pathguide's support staff is extremely knowledgeable and helpful, and they always respond quite rapidly.