Vendor Management Software

Vendor Management Software

Businesses need to deal with several vendors that can include raw material providers, transportation & shipping service providers. Finding the right vendors that can provide quality products and services, and maintaining the best relationship with them is extremely important for the business's growth. In that case, having a streamlined vendor management process is required, and several companies these days use vendor management software.

What Is Vendor Management Software?

A vendor management system can help you streamline the vendor acquisition process, communicate and collaborate with the vendors, evaluate their performance, and manage relationships with them. Some key features of vendor management tools include vendor database management, activity and communication log manager, payment integration, a self-service portal, and performance metrics.

How to Select the Best Vendor Management Software?

Finding the vendor management tool that suits your business can be a challenging task. Goodfirms has come up with an intricately curated list of vendor management software with their detailed information and authentic customer reviews, that can help you pick the best vendor management solution.

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List of Vendor Management System | Best Vendor Management Software
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List of Vendor Management System | Best Vendor Management Software

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Latitude WMS
1

Latitude WMS

Brings flexible, real time control and efficiency to virtually any DC or warehouse operation.

Latitude WMS is engineered to embrace a system’s flexibility required for different distribution models. With real-time control over inventory status, embedded support for RF and Voice, plus the ability to drive warehouse material handling equipment (including carousels, conveyor systems, pick/put to light), Latitude WMS includes the tools needed to effectively manage highly efficient and profit... read more about Latitude WMS

David Granger
“Latitude WMS”
David Granger, Director of I.T. at Coburn Supply Co.
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Dolibarr
2

Dolibarr

Open Source ERP & CRM for Business.

You enable only the feature you need. So whatever is your business management need (sales, human resources, logistic, stock, invoicing, accounting, manufacturing, etc), you are able to set up the application to match your need and only your need. Our marketplace is available to all developers and organizations, to centralize several hundreds of external add-ons, done to enhance the application for... read more about Dolibarr

Brengre  CHAVANIS
“Role : Communication officer at ATM Consulting”
Brengre CHAVANIS, Attachée commerciale et communication at ATM Consulting
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Available
Free version
Vendora
3

Vendora

Supply Chain Made Faster & Better

Vendora is a web-based Vendor Management Software that simplifies business processes and allows create stronger relationships with vendors by collaborating with them in a secure, online environment. • It has features to manage the vendors, suppliers across the world, as well helps with readily accessible real-time data. • It streamlines interactions, automates all core business processes ... read more about Vendora

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3 Days
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Zoho Creator
4

Zoho Creator

Free App Maker | Build Custom Apps for Your Business Needs

Zoho Creator is a cloud software to create custom applications on your own without any prior coding experience or IT expertise. Zoho Creator's drag-and-drop interface enables you to create custom business applications in days rather than weeks. You can collect data, automate business processes or workflows, analyze the data in reports, and collaborate with your application users. With Zoho Cre... read more about Zoho Creator

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15 Days
$15.00/Month
Promena e-Procurement
5

Promena e-Procurement

Start easy purchasing with Promena e-sourcing platform

Leading Provider of Purchasing Software and Consulting, utilizes e-Sourcing methods that creates cost savings, efficiency, control and risk reduction in its clients'​ strategic purchasing activities.The aim of providing high efficiency and effective control of time, labor and cost savings to its customers in their purchasing activities ... read more about Promena e-Procurement

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15 Days
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ProcuMan
6

ProcuMan

Procuman software reaches the top 12 of all E-Procurement softwares

ProcuMan provides open source based procurement, purchasing, etendering and supplier management software. Free of any software license fees and easily customisable online service based on SuiteCRM platform.Fully customizable software to support your specific procument process. ... read more about ProcuMan

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30 Days
$99/Month
Claritum
7

Claritum

Streamline and automate the buying and selling of products and services.

Claritum’s cloud solution simplifies the procurement process. Enabling more efficient and effective order capture, aggregation of demand, spend management and central supplier control. With easy to use, plus highly configurable, catalogs and RFx forms. Providing an intuitive user interface for employees to make their own purchases and progress orders. Reporting and analytics complete the solutio... read more about Claritum

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Finly.io
8

Finly.io

Save & Gain Finance Control by automating Account Payables

Finly is a Finance Management & Governance Suite for businesses to automate, gain visibility & control business spend. The platform comprises of a scalable & intelligent Expense Management & E-Procurement System. The powerful policy engine governs all business transactions & an integrated payment technology system allowing automated reconciliations.... read more about Finly.io

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Intelex Platform
9

Intelex Platform

Optimize business performance, enable regulatory compliance, and streamline ISO initiatives.

The most powerful EHSQ platform on the market, it provides a robust and secure backbone to the Intelex system and the core management functionality upon which all Intelex solutions are built. It uses preformatted and custom reports, graphs and scorecards for at-a-glance on all aspects of your program performance.... read more about Intelex Platform

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SecurityScorecard
10

SecurityScorecard

Understand and reduce risk with the world’s most expansive & scalable cyber security

SecurityScorecard helps enterprises gain operational command of their security posture and the security posture of their ecosystems through continuous, non-intrusive monitoring. The company’s approach to security focuses on identifying vulnerabilities from an outside-in perspective, the same way a hacker would. SecurityScorecard’s proprietary SaaS platform offers an unmatched breadth and depth... read more about SecurityScorecard

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Available
Free version
Procurify
11

Procurify

Get more from your organization's spending

Procurify is reinventing the way organizations spend.Procurify is a spend management software that empowers your team to make better more informed decisions when it comes to company spending.Achieve greater visibility into your company's spend, track purchases across your organization and report on your financial data with certainty. ... read more about Procurify

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Precoro
12

Precoro

Ground control for Purchasing Procurementin your company

We’re a b2b SaaS company based in Brooklyn, NY and we’re the people behind Precoro - the main tool in our mission: to show businesses how spending is important and help them to organize it.We've made Precoro with a desire to help companies grow faster by taking control of one the most crucial thing in business – spending. Precoro is here to help you control the purchasing process and reduce ... read more about Precoro

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7 Days
$29.00/Month
AssurX
13

AssurX

AssurX compliance management software automates the tracking

With decades of expertise built into our quality management and regulatory compliance software platform, AssurX helps companies maintain quality and compliance, streamline workflow, control risk and better manage any enterprise. Our incredibly configurable software and deep understanding of users’ needs produce a unique system that easily adapts as your business evolves. AssurX is an ideal partn... read more about AssurX

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SmartSolve
14

SmartSolve

SmartSolve®, Pilgrim’s powerful suite of quality management software solutions

SmartSolve®, Pilgrim’s powerful suite of quality management software solutions, is engineered for the Life Sciences. Delivered on a compliance-ready platform, SmartSolve provides closed-loop process integration unmatched in the market.SmartSolve gives you confidence in your quality processes. All SmartSolve quality management software (QMS) solutions are:Based upon ISO 9001 standards for qualit... read more about SmartSolve

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Vendasta
15

Vendasta

One place for everything online reputation management

White-label reputation management software for your clients and multi-location brands. We pioneered online reputation management software for agencies. Since 2008, we’ve helped 2+ million businesses manage billions of customer reviews, mentions, and online listings. ... read more about Vendasta

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30 Days
$49/Month
Third Party Risk Management
16

Third Party Risk Management

Vendor Risk Software

Third party risk management (TPRM) is a structured approach to analyze and control risks arising to the organization from third parties. Mainly third parties are: Vendors Customers Joint ventures Counterparties Fourth Parties Third-party relationships can be a significant source of enterprise risk. The propagation of third-party partners, regulatory pressure, and the complexity of cyber-related ri... read more about Third Party Risk Management

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30 Days
$750/Year
Torii
17

Torii

SaaS management for Modern IT

Torii is the most advanced SaaS management platform on the market. Discover, optimize, and control your organization’s SaaS usage and cost from a single hub.
 With the rapidly growing number of SaaS solutions on the market every day, and the access to those SaaS being available with a click of a button, today’s Modern IT work is more challenging than ever. SaaS adoption is a positive trend. ... read more about Torii

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Purchase Management
18

Purchase Management

Optimize your procurement process

Purchasing can be a time-consuming and inefficient ordeal, especially when requests for goods and services have to be processed manually using a combination of phone calls, emails, paper catalogs and faxes. NetSuite’s procurement solution helps companies buy goods and services at the best cost and in a timely manner by saving employees’ valuable time with easy-to-use capabilities, reducing cos... read more about Purchase Management

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A1 Tracker
19

A1 Tracker

Robust, User-Friendly & Intelligent. Beyond Software.

A1 Tracker is to solve many of the problems we see customers facing with other off-the-shelf products, which are costly and limited to meet unique business requirements. One such problem is integrating other systems with core systems, such as HR, ERP, and manufacturing. A1 Tracker dealt with this problem face on by design a dashboard system capable of reporting on multiple & external data sources,... read more about A1 Tracker

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Tradeshift Pay
20

Tradeshift Pay

AP automation and e-invoicing

Go beyond AP automation and e-invoicing, and transform accounts payable into an end-to-end supply chain payments solution. With Tradeshift, you can take total digital control of every invoice, every early payment program, and every possibility in your supply chain future. Tradeshift drives supply chain innovation for the digitally connected economy. As the leader in supply chain payments and marke... read more about Tradeshift Pay

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Gatekeeper
21

Gatekeeper

The AI driven all-in-one Contract Management Platform

A simple to use, powerful, AI driven, cloud-based Contract Management solution. Manage Contracts seamlessly, receive alerts of key dates, monitor risk, manage workload and store files and messages, all in one place, company wide. Enjoy unlimited users on all plans, unlimited integrated electronic signatures and a host of collaboration and automation tools. Say goodbye to Excel and other outdated s... read more about Gatekeeper

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Available
$775/Month
Beeline
22

Beeline

Your external workforce, powered by Beeline.

Beeline is the world's largest independent provider of solutions for sourcing and managing the complex world of contingent labor. Our software helps procurement, sourcing, and human resources professionals optimize costs, reduce risks, and add value to their services procurement and contingent workforce programs. It enabling companies to increase profitability, mitigate risk, and attain qualified ... read more about Beeline

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Supplier Management
23

Supplier Management

Transform your business faster

The SAP Supplier Relationship Management application (SAP SRM) provides strategic value through sustainable cost savings, contract compliance, and quick time-to-value. Companies are equipped with tools to drive superior results through an end-to-end source-to-pay process. Activities such as spend analysis, category management, requisitioning, sourcing, operational contracts, invoicing, and supplie... read more about Supplier Management

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Blissfully
24

Blissfully

Vendor Management

Blissfully automatically uncovers your SaaS Graph, keeps it continuously organized, and provides workflows and automations to collaboratively manage, control, and track changes across your entire organization.... read more about Blissfully

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ProfileGorilla
25

ProfileGorilla

Compliance Simplified

ProfileGorilla is an exciting new alternative to traditional management when it comes to your network of vendors, suppliers and contractors. We at ProfileGorilla have worked in the Vendor and Supplier management space for the majority of our careers, so we understand that as companies grow, their Vendor and Supplier network grows as well. We've developed a solution that allows your network to main... read more about ProfileGorilla

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$25/Month
Zycus iSupplier
26

Zycus iSupplier

Supplier Management Software

Zycus' Supplier Management solution provides a comprehensive platform for automating all aspects of supplier performance and information management for a collaborative and innovative relationship with suppliers.... read more about Zycus iSupplier

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BlueSky Medical Staffing
27

BlueSky Medical Staffing

Healthcare Staffing Software & VMS

The BlueSky Healthcare VMS is the most specialized and affordable software solution for healthcare systems, hospitals, and staffing agencies. Stop spending time and money on vendors to manage vendors. Be your own managed service provider with BlueSky's vendor management software system. We've been enabling heath systems and franchise clinics to manage their own operations for decades. Our vendor... read more about BlueSky Medical Staffing

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OneTrust
28

OneTrust

Technology to Power Privacy, Security and Trust

OneTrust Vendorpedia is the largest and most widely used technology platform to operationalize third party risk, security, and privacy management. More than 5,000 customers of all sizes use OneTrust to offer the most depth and breadth of any third party risk, security, and privacy solution. OneTrust Vendorpedia is designed to help organizations manage vendor relationships and integrates seamlessly... read more about OneTrust

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14 Days
$27/Year
Winddle
29

Winddle

The solution for a unified management of your supply chain

Next-generation collaborative PLM & SRM platform to accelerate your time-to-market. Designed for retailer, brands and all their product development and sourcing partners (suppliers, quality services providers, freight forwarders...). Flexible and user friendly, the solution brings real-time visibility on all your activities from product conception to warehouse delivery and helps you improve your p... read more about Winddle

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Available
$49/Month
VendorRisk
30

VendorRisk

Get Organized & Impress Your Auditors

Vendor management software for mortgage companies, banks, credit unions, nonprofit organizations & more. Web-based vendor management software to keep track of vendors, their contracts, and the services and software they provide.... read more about VendorRisk

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30 Days
$1200/Year
BlueOptima
31

BlueOptima

Learn how to deliver better, leaner, faster and safer software globally.

BlueOptima's analytics platform empowers software developers and their companies to create better software in the most time- and cost-efficient way. BlueOptima's SaaS platform facilitates analysis of productivity, together with quality, in enterprise software development, in terms of individuals, teams, tasks, projects, divisions, and outsourced suppliers. Understanding variations in performance a... read more about BlueOptima

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$59/Month
dotStaff
32

dotStaff

Technology and Service working as a true partnership.

Our founding principle, “the right resource, the right time, the best price”, is a simple concept. As the industry leader, dotStaffTM provides unparalleled value with fairness, competition and transparency. The dotStaffTM vendor management system (VMS) was designed with three fundamental ideas in mind. >>Vendor-embracing relationships >>Responsive access to high quality candidates >>Compe... read more about dotStaff

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SupplierSelect
33

SupplierSelect

Manage RFPs & Vendor Assessments Online

A web based supplier evaluation system offering evaluations, assessments and audits online. RFx - RFP / RFQ / RFI / ITT / PQQ... read more about SupplierSelect

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TYASuite
34

TYASuite

Forge Strong Bonds with Your Vendors and Enhance Business Growth

TYASuite's Vendor Management Software is precisely designed to handle vendors/contracts of any industry. It helps an organization to go paperless and onboard vendors through the digital platform. Upload mandatory vendor documents and let the verification team verify on a real-time basis and approve the vendor. Vendor Management Platform can significantly reduce the vendor Onboarding time.... read more about TYASuite

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180 Days
$10/Month
Enterprise Supplier Manager
35

Enterprise Supplier Manager

The Low Code Platform for Supplier Management

Aladdin, is an industry-leading, Cloud-based solution, supported by an in-field local team of Asset and FM experts. Aladdin, helps you enforce compliance to best-practices that automate several labor-intensive, time-consuming and error-prone processes through Web and Mobile Apps that connect the office to the field. Aladdin, fuels iNTELLIGENT business decisions to optimize business operations and ... read more about Enterprise Supplier Manager

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WorkMarket
36

WorkMarket

The Future of Work

WorkMarket, an ADP company, was founded in 2010 with a clear yet ambitious vision: to power the future of work. Today, we’re building the modern work market, a frictionless exchange between businesses and skilled professionals. Our labor automation platform helps enterprises unlock new levels of productivity, engagement and growth by managing their entire mosaic of labor. Manage your extended wo... read more about WorkMarket

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Whistic
37

Whistic

Vendor Security Assessments Simplified.

Whistic helps companies take an important step in the process of sharing data - ensuring that the party gaining access is adequately prepared to protect it. Whistic is a cloud-based platform that uses a unique approach to address the challenges of third-party risk management. We help companies automate much of their vendor risk management processes and gain deep insights into the security posture ... read more about Whistic

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Wezen
38

Wezen

The multilingual CMS to conquer new markets

Wezen provides Semantic Technologies that empower brands through the ownership of their semantic content. From copywriting to localization and publishing, it leverages textual contents from your CMS and PIM to help you edit, re-use, deploy, and monitor your content globally in a snap.... read more about Wezen

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Prevalent
39

Prevalent

Third-Party Risk Management Solutions

Prevalent is helping global organizations manage and monitor the security threats and risks associated with third and fourth party vendors. Prevalent introduced the only unified platform for Third Party Risk Management and the first vendor evidence sharing portal that enables collaboration between both enterprises and vendors.... read more about Prevalent

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OBMS
40

OBMS

THE VENDOR MANAGEMENT SYSTEM (VMS) YOU NEED

You have more and more projects and your needs have increased! Resorting to external resources brings flexibility, reactivity and productivity to your company... providing that you have the adequate tool to manage them in a flexible, reactive and productive way!... read more about OBMS

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Limitless VMS
41

Limitless VMS

Reduce Operating Costs Maximize Profits

A Vendor Management Solution (VMS) is a discipline that enables businesses to not only cut costs but to also control expenses, drive service excellence and mitigate risks to gain increased value from their vendors. Through our on-line software overall vendor management is accomplished by giving you absolute visibility into your spend. No matter what the vendor or type of service they provide – c... read more about Limitless VMS

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Meercat Suite
42

Meercat Suite

Software for Supply Chain Collaboration

Award winning tactical supplier management platform, with a particular focus on performance, risk and compliance of suppliers. We facilitate the communication between Procurement, Quality Management and Engineering departments to keep all key supplier-related information accessible to all stakeholders. Key functions: Audits, KPIs, Tasks, Risk, Savings Reporting, Tool Mgt., NCR, NPI, PPAP, Project ... read more about Meercat Suite

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Determine
43

Determine

Cloud Platform for source to pay solutions

Determine Supplier Management provides end-to-end modularity that helps you establish and maintain supplier relationships, ensure compliance and mitigate risk with deeper, more advanced capabilities—out-of-the-box or built to your needs. Our Supplier Management solution provides you a portfolio of capabilities that enable you to start building on supplier strengths, even before they’re fully ... read more about Determine

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N/A
$30/Month
QADEX Vision
44

QADEX Vision

Digital transformation of NPD, Food Safety & Consumer Care

QADEX brings every aspect of food safety, quality management systems, compliance, customers and new product development together in one simple dashboard. Its unique user friendly, real time features allow technical managers to see at a glance how their operations are performing and, should a problem arise, identify corrective actions. Working in partnership with our customers and their global supp... read more about QADEX Vision

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Aladdin
45

Aladdin

Much More Than A CMMS, Aladdin is Feature-Rich & Easy-to-Use

Aladdin, is a cloud-based asset lifecycle management solution in Dubai powered by Microsoft Azure. Aladdin, connects the office with the field. Aladdin, is not ‘nice-to-have’ – it’s mission critical. Aladdin, gives you real-time visibility of all your fixed assets wherever they may be. Aladdin's Web and Mobile Applications ensure you can identify and address emergency maintenance issues wh... read more about Aladdin

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MQ1
46

MQ1

Quality Management Software for Manufacturing

CEBOS’ MQ1 enterprise software is a fully integrated, relational database covering all elements of quality and compliance system requirements. Companies from many industries have realized business process efficiencies in addition to meeting today’s changing governmental and industry requirements. MQ1 ultimately helps companies increase shareholder value by allowing them to focus on the highest... read more about MQ1

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Kissflow Procurement Cloud
47

Kissflow Procurement Cloud

The only procurement software that’s flexible

Kissflow Procurement Cloud is a flexible procure-to-pay suite that enables businesses of all sizes to streamline their procurement processes from sourcing to invoice processing and supplier management. Kissflow Procurement Cloud is ideal for companies that are either transitioning from manual procurement management tools, implementing a solution for the first time, or replacing disparate poin... read more about Kissflow Procurement Cloud

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30 Days
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Abraxio
48

Abraxio

The 1st collaborative platform for managing and steering IT departments

No more tedious management with Excel! Simplify the management of your business. Save time by automating your piloting. Collaborate and delegate easily. Communicate with ready-to-use media. abraxio is the solution for an efficient, open and collaborative CIO. Available online, without installation, without configuration. Intuitive use without training. Integrated assistant with personalized meth... read more about Abraxio

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$57.82/Month
Finnet
49

Finnet

THE HIGHEST MANAGEMENT TECHNOLOGY FINANCIAL.

Finnet's financial EDI delivers bank integration and security effectively, automating your financial processes. Using financial EDI, you optimize your operating costs, standardize your formats and unify your communication. Integration with all ERPs on the market.... read more about Finnet

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Prokuria
50

Prokuria

Fast & easy supplier management & onboarding.

Prokuria is a cloud-based platform for automating sourcing and supplier management. We help procurement teams around the world to deliver significant cost and time savings.... read more about Prokuria

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30 Days
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Buyer’s Guide

Introduction to buyer’s guide for Vendor Management Software

A successful business relies on how efficiently the business owner is managing the enterprise resources. It is a key factor in deciding the business strategies and reducing the operational cost. These resources could belong to the organization itself or drawn from the third-party service provider. If the resources are used through a third party vendor, then it requires due diligence. It is imperative to have a positive relationship with your vendors as this can be beneficial both for your company and your customers.

An efficient vendor management starts right from identifying the best suitable vendors, obtaining pricing information, managing relationships, gauging the quality of work, evaluating performance, and ensuring that the payments are always made on time. 

The only way to achieve these goals while working with third-party vendors is to equip the organization with reliable and secure third-party vendor management services or programs.

In this buyer guide, the readers will identify the important attributes for a vendor-client smooth transition and learn the best approach to mitigate their vendor management issues.

What is Vendor Management?

The vendor management is the process where an organization takes appropriate measures for controlling cost, ensuring excellent service deliverability, reducing potential risks related to vendors, and deriving value from vendors in the long-run.  Vendor management is the system of coordinating the entire vendor relationship. It plays a significant role when it comes to selecting the right vendor for a particular business need.

What are the benefits of Vendor Management?

  • Better contract management: Vendor management involves drafting the contract terms and agreement with all the details like who is authorized to sign, how customer information is protected, how the contract gets terminated, etc.
  • Cost-saving: The vendor manager can negotiate with third-party vendors and saves the cost of various services.
  • Better vendor relationship: Vendor managers ensure that there is no conflict between the organization and vendors. 
  • Improves vendor performance: Vendor managers ensure that vendors deliver high-quality and cost-effective service.
  • Reduce the risk of business disruption: Identifying third-party risks and meeting regulatory compliance.

How has Vendor Management evolved?

In the early ’90s, when companies were outsourcing the jobs and expanding their business worldwide, a Ford subsidiary called Geometric Results, Inc. (GRI) realized the opportunity for a vendor management system.  As a result, GRI developed a manual vendor management system called PeopleNet, and it was only in 1995 it got automated. GRI developed one of the first significant VMS applications in the industry.

Later in 1997, the GRI was bought by MSXI. MSXI launched the Internet-based software b2bBuyer. MSXI created a web app called TechCentral for the Delphi Corp. In 2006,  the Bartech Corp. began operating the Delphi VMS and continues to do so, now using SAP’s Fieldglass VMS tools.  With the rise in the demand for VMS tools, more companies entered the vendor management market.

What are the different types of Vendor Management?

  • Procurement management 
  • Relationship management
  • Vendor risk management
  • Performance management
  • Contract management
  • Compliance management

What are the processes involved in Vendor Management?

Step 1) Define needs or goals: Define your goals and expectations from vendors for the business process.

Step 2) Rules of engagement for vendors: Create ethics/rules of engagement for all vendors. The rules of engagement are a set of rules and obligations for how a given vendor shall engage with a business organization. It mentions what is permissible and what is not, specific actions the supplier shall carry out, and things they will refrain from doing.

Step 3) Bidding for vendors: Search and send bids for vendors. The business sort vendors and send their requirements. All vendors receive identical copies of bid documents and any subsequent changes.

Step 4) Selecting vendors: Select vendors based on your criteria and budget. 

Step 5) Signing contract: Define contract terms and time frame. The signed contract is proof that the vendor has agreed to the terms and policies of the agreement. 

Step 6) Monitoring performance: This step involves monitoring the vendor’s performance and relationship.

Step 7) Terminating or Renewing the contract: End of contract or renewal.

What are the risks associated with poor Vendor Management?

  • Poor vendor selection: A poor vendor management may not give a clear view of vendor service quality, and the organization may face a loss.
  • Bad Contract: The organization may be at risk when they sign a contract with a vendor without looking into contract agreement and compliance. Poor vendor management often leads to a bad contract.
  • Cyber attacks: When a third-party has access to your internal process, there is always a risk of a cyber attack. The hackers may find and target the loophole between organization application and vendors’ access points.
  • Financial loss: The risk of financial loss always remains when a company hires an in-appropriate vendor.
  • Reputation: If the third-party vendor is a fraud, it may even spoil the organization's reputation where it offers its services.
  • Poor client-vendor relationship: A poor vendor management has its own bad effects on the growth of the business. A healthy client-vendor relationship is a fundamental requirement for any business.

What are the key factors that can help reduce vendor risk?

  • Implement vendor risk management maturity model: VRMMM analyzes third-party risk programs against a set of best practices and industry benchmarks. 
  • Thorough Auditing:  The vendors should be regularly monitored and audited to ensure regulatory compliance is maintained throughout the term of service.  Make sure the contracts mention the "right to audit" and also cross-verify what security controls and requirements the third-party vendor has in place.
  • Security clearance and regulatory compliance: Verify if the vendors have the security clearance or regulatory compliance to avail their services.
  • Define monitoring criteria: The company should be clear on their vendor’s monitoring preferences like when to monitor, how reviews and feedback can be conducted and how risk exposures can be detected and mitigated.
  • Segment vendors as per risk potential: Segment vendors by potential risks and try to mitigate those risks first that are above the organization’s appetite. The client can even prepare a checklist to check the vendor’s authenticity like a financial statement, liability insurance, and so on. This strategy is even helpful in the future to identify potential risks.
  • Contingency plan: The client should be ready with the contingency plan if data-breach occurs or a third-party vendor violates the guidelines.
  • Review the contract terms and policies:  Review the contract’s terms and policies like renewable requirements or required service levels.

What are the common challenges in managing vendors manually?

  • Data storage: As the business expands, it becomes difficult to manage vendors agreement documents manually. There is always a risk of misplacing or losing the documents.
  • Lack of visibility: In manual vendor management, each department may be maintaining the vendor’s information on a single spreadsheet. When the same spreadsheet gets downloaded and saved to individual hard drives, it creates multiple copies with miscellaneous updates instead of one master file. This may lead to confusion and result in client-vendor conflicts.
  • Vendor’s payment risk: When the vendor manager is dealing with multiple vendors, it leaves room for error, and the chances are that it may post the wrong payment for the vendor’s service.
  • Painstaking manual reporting: Manual reporting could be a waste of time when it involves collecting countless spreadsheets, emails, and files and then converting it into a pleasing graphic. Besides that, there is no log to track the activities to see what changes were made.
  • No accurate risk analysis: There is no centralized system in manual vendor management, which may not be efficient in identifying risks accurately.

Can technology help in creating and implementing a Vendor Management Program effectively?

Yes, technology can be helpful in creating and implementing a vendor management program effectively.  

Long term commitment between vendor and client allows both to invest time and money required for the smooth transition of services.  By using technology, they ensure that they don’t waste time or money that they are investing in and get the desired outcome. Vendor management programs involve strong quality controls, monitoring systems, audit infrastructure, and performance improvement plans in order to resolve issues and promote industry best practices.

  • Automating information exchange between vendors and companies: One of the important tasks in creating and implementing a vendor management program is to retrieve vendor information from existing databases or from new sources.  A company supported by the right technology can speed up the implementation of a vendor management program.  The company can use automation to collect the vendor’s information from various sources or any information that could prove valuable for establishing VMS systems.
  • Convert legacy contracts into digital records using AI: There are still businesses that adhere to the legacy system for managing vendor’s document or drafting agreement copies. They often face difficulties while converting those spreadsheets into digital records. But advanced technology like AI helps to turn fragmented legacy contracts into modern digital records with ease.
  • Predict early demand visibility: The early analysis of product or service demand can be helpful to draw your expectations from third-party vendors. It can make the boarding of third-party vendors and implementation of their services quite easy. A data scientist can use a large volume of historical data to build logic and predict the product or service demand.
  • Quality control and audit: The effective vendor management strategy involves stringent quality control measures that focus on minimizing business risk. Technology platforms can gather, analyze, and flag data to ensure that vendor work is performed and completed in accordance with agreed-upon regulatory guidelines.
  • Analyze vendor risk factors early on: To implement a vendor management program effectively, it is necessary for the client to identify the security threat associated with the third-party vendor.  Technology can help in doing this by automatically assessing the vendor’s information. The client can use automation tools to send security questionnaires to the vendor or scan data continuously to check leak credentials.

What is Vendor Management Software?

Vendor management software addresses common issues of companies to find, engage, and manage their external workforce or vendors. A vendor can be a contractor, manufacturer, supplier, or any third party who fulfills the need that your company doesn’t create or provide in house.  By centralizing all elements of vendor management in one system, the company can facilitate efficient vendor communication.

How can Vendor Management Software assist companies to work better?

  • Better Security: A supplier management software enables organizations to integrate their vendor management system with a risk management system and compliance management system.
  • Improves client-vendor relationship: With an effective vendor management platform, the organization can have a smooth transition of the vendor services, which eventually helps to improve the vendor-client relationship.
  • Better Service: The vendor management process allows companies to avail of better services from the existing vendors. The organization can pinpoint the issues and then work with the suppliers to eliminate the root cause of the problems being faced.   
  • Reduce costs and better ROI: The organization can save the costs incurred due to administrative labor costs and rectifying errors. The company can act quickly in making adjustments, thereby increasing profitability and saving money.
  • Optimize performance: The supplier management tools allow tracking performance against the contract to ensure that the vendor is meeting organization needs and complying with the requirements. It provides insight into the vendor’s budgeting, expenses, and profits throughout the supply chain.
  • Easy to manage multiple vendors: With a robust supplier management system, it becomes easy for the company to manage multiple vendors, and there won’t be any error in payment processing or monitoring their performance.
  • Data Storage: The biggest issue with vendor management is to deal with a huge number of documents and storing them securely.  With the vendor management tools, it becomes quite easy to handle any size of the document.

What are the essential features to look for in a Vendor Management Software?

The vendor management requirements differ as per the industry; the manufacturing industry may have different vendor requirements than a retailer. The selection of vendor management software largely depends on the type of operations and the user's preferences. General features include;

  • Accounting integration
  • Purchase order management
  • Tracking and visibility
  • Financial management
  • Supply chain management
  • Customer Management
  • Distribution management
  • HR management
  • Project management
  • Asset management
  • Inventory management
  • Automatic backup
  • Reporting & analytics
  • Third-party tools easy integrations
  • Record Audit
  • Email Management
  • Offline mobile access
  • Real-time budget tracking
  • Report and analytics
  • Audit logs
  • Expense management
  • Mobile request, approve and receive
  • Automated reminders

How will technology augment Vendor Management Software in the future?

  • ML and AI: In the future, artificial intelligence and machine learning with their smart algorithm would allow organizations to choose the right vendor and assign the right work model. It will further help to create customized dashboards to view and manage vendor data as required.
  • Mobile apps: The modern mobile app for vendor management software would be focussed on improving the user experience in handling the multiple vendors on-the-go.
  • Predictive Analytics: There is more scope of predictive analytics in the future, which may be used by companies to provide real-time recommendations on rates and labor demand modeling.

What is the average cost of buying a Vendor Management Software system?

The vendor management software covers various sectors from manufacturing, retailer, IT  and corporate, and so on.  The selection of the VMS system is made on the company's requirements and its budget.  The price of these software varies depending on the number of users, features list,  customer support, etc.   The entry-level VMS tools like Dolibarr and Zoho creator charge $9/ month and $15/month. While those organizations focused on slightly higher features can pick software solutions like Precoro that charge $29/month, followed by ProfileGorilla and Windle, that charge about $25/month and $49/month, respectively.  For a large enterprise, where price has no bar, then a tool like a Gatekeeper would be an ideal choice.

But if the organization has the curiosity to explore software capabilities and develop new features, then they should tap on free and open-source vendor management software.

Why refer to GoodFirms’ list of top Vendor Management Software?

GoodFirms has quickly established as the best review and rating site for IT solutions spanning various sectors.  It rates software solutions based on quality, reliability, and ability.  The platform collects all the vital information critical for any individual or business to decide on software selection.  The list of software features and authentic feedback of consumers together gives a broad perspective on software usability.  Besides that, the software seeker can sort service providers based on location, hourly rate, and the number of employees.

Goodfirms has a growing list of software solutions to address the core issues of the business process. Vendor management is an inevitable segment of any well-planned business structure, trying to achieve exponential growth. In order to orient well between all the components of a vendor's operation, a holistic vendor management software is a must. The vendor management solutions may not fall in the one-size-fit-all category, and different businesses may have different needs. Do not fail to check GoodFirms list of best vendor management software that could justify your vendor management requirements all in one place.

GoodFirms