What is the customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
With a growing demand for spend management in the marketplace, Airbase’s all-in-one platform has seen huge growth since its inception.
Notable customers include Segment, Gong, Harness, Cameo, Docker, Segment, Heap, Mixmax, HackerRank, Productboard, Gremlin, OpenGov, and Eight Sleep.
The considerable growth experienced by Airbase over the past year is perhaps more because of, and not in spite of, the current economic climate. For many mid-market companies, the pandemic-induced shutdown highlighted operational inefficiencies, lack of visibility, and insufficient control over expenses. Airbase’s platform addresses these problems by automating accounting and approval workflows through one platform for all types of payment, and by providing reporting for all expenses in real time.
During the pandemic, Airbase invested in increased engineering capacity, which has added additional functionality to its core product and solidified its place as the most comprehensive spend management platform available to pre-IPO companies. The most significant improvement is the continued build-out of a comprehensive bill payments function that fully rivals the legacy of Bill.com in accounts payable. With Airbase, corporate card spending (virtual and physical) and invoiced transactions are consolidated into one platform, where payments for invoices can be made via ACH or check. Other improved areas include real-time reporting on all spending (by employee and by department), support for all approval workflows via mobile app, Slack and Okta integrations, and both Apple Pay and Google Pay functionality.
2022 has kicked off at a vigorous pace of acceleration for Airbase, with the company also being ranked the #1 spend management company across multiple categories on G2’s 2022 Best of Software Awards.
Testimonials:
Benjamin Pincus, COO/CFO at Expressable:
“We have a lean finance team, so tools like Airbase have been really instrumental in helping our department run more efficiently. Without Airbase, we’d be hard-pressed to finish everything we needed to on a weekly basis.”
David Coffman, VP Finance at Doximity:
“Virtual Cards have eliminated Doximity’s operational problems: Airbase’s lightweight pre-approvals keep our FP&A in the loop of every dollar before it leaves the bank.”
Michael Zhang, COO at Candidate Labs:
“I think for what it does on the spend management side, I largely consider it best-in-class. I haven’t seen anything come close to it.”
Jason Lopez, Controller at Lattice:
“Now, the Lattice finance team can view expenses in real time. That means we can respond quickly when we see something that doesn’t make sense. And, the approval control workflows ensure that fraudulent charges can’t slip under the radar. It was kind of a Wild West before Airbase.”
