Liberum Help Desk

The free, open source help desk solution for IT departments and service providers.

5.0 1 Reviews
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Liberum Help Desk is the complete open source help desk software solution for small to medium IT departments and service providers. Help Desk Software provides a simple, easy to use a web interface for managing and tracking technical support problems.
Doug Luxem

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  • Windows
  • Mac
  • Linux

Knowledge Base

  • Help Guides
  • On-Site Training

Liberum Help Desk Core Features

Help Desk

  • Analytics & Reporting
  • Dashboards
  • Escalation
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management

Liberum Help Desk Pricing

Pricing Type

  • Free

Payment Frequency

  • One-Time Payment
  • Free

Liberum Help Desk Reviews

5.0 1 Reviews
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Liberum Help Desk is a complete help desk solution for small to medium IT departments and service providers to track support cases.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Great software!! I just started working with this help desk solution. and I must say that this one is a nice tool to fulfill all purposes with amazing features, mainly email integration, Service Level Agreement (SLA) management, and Knowledge Base. it is super-fast to submit a ticket here.

Which features have you used in Liberum Help Desk?

Help Desk Software

How long have you used Liberum Help Desk?

9 Months

How frequently you use Liberum Help Desk?


What do you like the most about Liberum Help Desk?

It is a very easy and convenient solution.

User-friendly and helpful tool.

Has a nice and easy-to-use interface.

What do you like the least about Liberum Help Desk?

It’s been amazing software and never has any issues.

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