Name: Liberum Help Desk
Rating: 5.0 (1 reviews)

The free, open source help desk solution for IT departments and service providers.

Liberum Help Desk is the complete open source help desk software solution for small to medium IT departments and service providers. Help Desk Software provides a simple, easy to use a web interface for managing and tracking technical support problems.

Licensing & Deployment

Windows
Mac
Linux

Knowledge Base

Help Guides
On-Site Training

Media

Liberum Help Desk Core Features

Focus of Help Desk Feature

Analytics & Reporting
Dashboards
Escalation
Live Chat
Multi-Channel
Multilingual
SLA
Ticketing Management

Liberum Help Desk Pricing

Pricing Type

Free

Payment Frequency

One-Time Payment
Free

Vendor pricing page

Liberum Help Desk Reviews

5.01 Review

Elmer Ortega

Posted on Jan 12, 2023

Liberum Help Desk is a complete help desk solution for small to medium IT departments and service providers to track support cases.

Great software!! I just started working with this help desk solution. and I must say that this one is a nice tool to fulfill all purposes with amazing features, mainly email integration, Service Level Agreement (SLA) management, and Knowledge Base. it is super-fast to submit a ticket here.

What was the project name that you have worked with Liberum Help Desk?

Help Desk Software

How long have you used Liberum Help Desk?

9 Months

How frequently you use Liberum Help Desk?

Daily

What do you like the most about Liberum Help Desk?

It is a very easy and convenient solution.

User-friendly and helpful tool.

Has a nice and easy-to-use interface.

What do you like the least about Liberum Help Desk?

It’s been amazing software and never has any issues.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

This profile is not claimed

Do you own or represent this business? Enter your business email to claim your Goodfirms profile.