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NGNInsights

Agent Performance & Management Innovation

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NGNInsights enables managers to create continuous and uninterrupted feedback with their call center agents, ensuring that each contact center team member improves their performance while also developing new skills. A performance management system to direct supervisors!
Grupo NGN, Inc

Screenshot & Video

1/3

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • iPhone/iPad
  • Android
  • Windows

SUPPORT

  • Phone

Knowledge Base

  • Help Guides

NGNInsights Core Features

Call Center

  • Call Logging
  • Call Recording
  • Call Scripting
  • Escalation Management
  • Predictive Dialer
  • Queue Management
  • Voicemail

NGNInsights Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page

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