NGNInsights
Agent Performance & Management Innovation
NGNInsights enables managers to create continuous and uninterrupted feedback with their call center agents, ensuring that each contact center team member improves their performance while also developing new skills. A performance management system to direct supervisors!
Licensing & Deployment
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Cloud Hosted
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iPhone/iPad
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Android
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Windows
Support
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Phone
Knowledge Base
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Help Guides
NGNInsights Core Features
Focus of Call Center Feature
- Call Logging
- Call Recording
- Call Scripting
- Escalation Management
- Predictive Dialer
- Queue Management
- Voicemail
NGNInsights Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
NGNInsights Reviews
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