Observe.AI

Level-Up Your Agents with Contact Center AI

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One place to rapidly transcribe calls, evaluate agents, and improve CX quality. Coach high-performing teams. Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams.
Observe.AI

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

Observe.AI Core Features

Coaching

  • Business Coaching
  • Dashboard

Observe.AI Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based

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