Overview

About Odoo Helpdesk

Odoo Helpdesk is optimized for your team's productivity: Create your SLA rules and let Odoo take action automatically. Automate emails or actions at different stages of ticket resolution. Define dynamic email templates to automate the most common responses. Escalate tickets to your manager in just a click.

At a glance

Software information

Industries served, licensing and the support Odoo Helpdesk provides.

Licensing

Monthly Payment
Annual Subscription
Free
Free trial
Free version

Support

Phone
Email
Live Chat
Online (Ticket)

Training

Help Guides
Video Guides
Blogs
On-Site Training

Knowledge Base

Help Guides
Video Guides
Blogs
On-Site Training

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Capabilities

Odoo Helpdesk features

The full feature set, grouped by module.

Help Desk Software

Analytics & Reporting
Customer Review
Customization
Dashboards
Email Integration
Escalation
Live Chat
Multi-Channel
Multilingual
SLA
Ticketing Management

Plans

Odoo Helpdesk pricing

Price Type

Month

Free Version

Yes

Payment Frequency

Monthly Payment, Annual Subscription, Free

Free Trial

15 Days

Vendor pricing page

Standard$24.00 / month

Media