Omnichannel communication platform

Free knowledge base for live chat allows your team to create detailed tutorials and guides that will help agents answer customers more quickly and provide seamless customers support.
Paldesk
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs

Media

Paldesk Core Features

Focus of Live Chat Feature
  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Paldesk Pricing

Pricing Type
  • Flat Rate
Free Version
  • No
Free Trial
  • 7 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Plans & Packages
Standard
$9 Per Month

Paldesk Reviews

5.0 1 Review
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Write a Review
Gregory Padilla

Paldesk is an omnichannel communication platform that helps businesses provide superior customer service .

Perfect solution and it beats my expectations. It allows users to track and manage interactions and does exactly what it says and allows me to keep in touch with visitors to my website. I think this is a great way to engage with potential customers. And good for growing any business.

What was the project name that you have worked with Paldesk?

Live Chat Software

How long have you used Paldesk?

6 Days

How frequently you use Paldesk?

Daily

What do you like the most about Paldesk?

It is a well-designed platform.

Beautiful UI, fast and robust software.

Simple and easy to use not confusing at all.

What do you like the least about Paldesk?

All social media options were not available in the free version.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

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