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Paldesk

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMacLinuxAndroidiPhone/iPadWeb-based

Best for

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Overview

About Paldesk

Free knowledge base for live chat allows your team to create detailed tutorials and guides that will help agents answer customers more quickly and provide seamless customers support.

At a glance

Software information

Industries served, licensing and the support Paldesk provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Phone
  • Email
  • Live Chat

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0

What users like the most

  • It is a well-designed platform.
  • Beautiful UI, fast and robust software.
  • Simple and easy to use not confusing at all.

What users like the least

  • All social media options were not available in the free version.

What users say

Review Analytics of Paldesk

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
It is a well-designed platform.Beautiful UI, fast and robust software.Simple and easy to use not confusing at all.
Detailed Reviews of Paldesk
Sort ByWrite a Review
Gregory PadillaVerified Review
Posted on Feb 15, 2023

“Paldesk is an omnichannel communication platform that helps businesses provide superior customer service .”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Perfect solution and it beats my expectations. It allows users to track and manage interactions and does exactly what it says and allows me to keep in touch with visitors to my website. I think this is a great way to engage with potential customers. And good for growing any business.

Capabilities

Paldesk features

The full feature set, grouped by module.

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Plans

Paldesk pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Free Trial
7 Days
Vendor pricing page
Standard$9 / month

Media

Screenshots & video

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