PRIMAS CX

Call Center Consulting

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The Primas Group has provided application development, software, and technology solutions, as well as professional services to customer contact centers since 1994.Experience, quality, and reliability have earned us the trust of some of the largest customer contact centers in the industry.Our customers choose us because of our comfort in multi-vendor environments, Supported Platformships with industry veterans and leaders, and our insistence on putting our customer's business needs ahead of technology.
Primas Group

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows

SUPPORT

  • Chat
  • Phone

Knowledge Base

  • Help Guides

PRIMAS CX Core Features

Call Center

  • Call Logging
  • Call Recording
  • Call Scripting
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

PRIMAS CX Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based

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