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PRIMAS CX

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Deployment

WindowsAndroidiPhone/iPadWeb-based

Best for

MediumLarge

Overview

About PRIMAS CX

The Primas Group has provided application development, software, and technology solutions, as well as professional services to customer contact centers since 1994.Experience, quality, and reliability have earned us the trust of some of the largest customer contact centers in the industry.Our customers choose us because of our comfort in multi-vendor environments, Supported Platformships with industry veterans and leaders, and our insistence on putting our customer's business needs ahead of technology.

At a glance

Software information

Industries served, licensing and the support PRIMAS CX provides.

Licensing

  • Quote Based

Support

  • Phone
  • Email
  • Live Chat
  • Online (Ticket)

Training

  • Help Guides

Knowledge Base

  • Help Guides
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Capabilities

PRIMAS CX features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

Plans

PRIMAS CX pricing

Free Version
No
Payment Frequency
Quote Based
Vendor pricing page

Media

Screenshots & video

PRIMAS CX screenshot

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