PRIMAS CX
Call Center Consulting
The Primas Group has provided application development, software, and technology solutions, as well as professional services to customer contact centers since 1994.Experience, quality, and reliability have earned us the trust of some of the largest customer contact centers in the industry.Our customers choose us because of our comfort in multi-vendor environments, Supported Platformships with industry veterans and leaders, and our insistence on putting our customer's business needs ahead of technology.
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
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Windows
Support
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Chat
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Phone
Knowledge Base
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Help Guides
PRIMAS CX Core Features
Focus of Call Center Feature
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
PRIMAS CX Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
PRIMAS CX Reviews
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