Generate your local AI customer experience.

Proto is the market leader in AI Customer Experience (AICX) for multilingual contact centers. Boost.

The Proto AICX Platform is powered by large language models and the proprietary ProtoAI™ engine for high accuracy in underserved languages. Proto deployments feature enterprise-grade security and capabilities such as on-premise hosting, customised analytics, and a 24/7 prompt engineering service. Headquartered in Waterloo, Canada, Proto is a global team operating across Latin America, Africa, and Asia.
Proto Global Ltd
2018
Canada
5 Industries
1 Language
Industries
  • Financial-services
  • Government-administration
  • Government-relations
  • Hospital-health-care
  • Transportation-trucking-railroad
Licensing & Deployment
Support
  • Email
  • Chat
  • 24x7 Support

Media

Proto
Proto
Proto

Proto Core Features

Focus of Live Chat Feature
  • Alerts/Notifications
  • Chat Bots
  • Reports & Analytics
  • Secured Encryption
Focus of AI Agent Builders Feature
  • Agent Creation & Management
  • Analytics & Reporting
  • API & Webhook Support
  • Machine Learning & Adaptive Learning
  • Multi-Channel Deployment
  • Multi-Language Support
  • Natural Language Processing (NLP)
  • Pre-Built Templates & Customization
  • Security & Compliance Features
  • Workflow Automation & Integrations

Proto Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • Yes
Free Trial
  • Available Trial
Payment Frequency
  • Monthly Payment
Plans & Packages
Lite
$245 Per Month
Features
  • Platform AI assistant
  • Proactive messaging
  • Custom actions
  • Chat memory
Pro
$875 Per Month
Features
  • This plan includes all the features from Lite plan
  • Platform AI assistant
  • Proactive messaging
  • Custom actions
  • Chat memory
Total
$1599 Per Month
Features
  • This plan includes all the features from Pro plan
  • Platform AI assistant
  • Proactive messaging
  • Custom actions
  • Chat memory

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