Relay Customer Ops

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United States HQFounded 2026

Deployment

Best for

1–10 employees11–50 employees

Overview

About Relay Customer Ops

Relay is customer operations software for appointment businesses, startups and tech companies. Customer messages arrive in one inbox, and booking checks the owner's Google calendars for the exact slot before committing. Reminders and a waitlist help keep the calendar full. An AI front desk drafts replies and a person approves them before anything goes out. Relay is part of Martello's connected stack, with Mycel as the brain, and one account, one password and one 2FA cover all five apps.

At a glance

Software information

Industries served, licensing and the support Relay Customer Ops provides.

Industries

  • Information-services

Licensing

  • Proprietary
  • Monthly Payment
  • Free version

Support

  • Email
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time09:00 to 17:00 (MST)
Languages (1)
English
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Capabilities

Relay Customer Ops features

The full feature set, grouped by module.

Appointment Scheduling

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Online Booking

Plans

Relay Customer Ops pricing

Pricing Type
Flat Rate
Free Version
Yes
Payment Frequency
Monthly Payment
Preferred Currency
USD ($)

Media

Screenshots & video