Appointment Scheduling Software

Appointment Scheduling Software

Businesses and professionals are always looking for solutions to manage their appointments and improve their brand image by providing easy booking options to their customers. An online appointment scheduling software is a one-stop solution for centralizing your bookings, reducing no-shows and cancellations, and seamlessly managing the appointment data for your business insights. Handling appointments and automatically scheduling meetings is easy with the top appointment scheduling systems.  

What is an Appointment Scheduling Software?

Appointment Scheduling software is a platform that helps businesses to harness all the flexibility in scheduling, managing, and tracking their business appointments. The software has features for automatic scheduling, website integration, calendar booking, payment integration, time zone detection before booking, automated workflows after booking, automated reminder alerts and notifications, access controls, offline booking synchronization, and inbuilt tools for printing schedules, branding, and marketing. Businesses of any size can unleash omnichannel appointment scheduling by letting customers self-schedule appointments directly from the social media pages, web properties, third-party applications, web partners, and links embedded in the marketing emails. 

What is the Use of Appointment Scheduling Software?

The online appointment scheduling software serves various Industries and business segments such as healthcare, salons, education, field services, government bodies, rentals, individual medical practitioners, gyms, spas, health clubs, professionals such as lawyers, tax consultants, and more. It can be used for scheduling one-on-one professional appointments, group appointments, service appointments, business meeting appointments, resource scheduling in industries, and many more. From collecting payments for the bookings to group scheduling, an appointment scheduler app handles every function involved in the appointment scheduling process. It can also conduct personalized customer satisfaction surveys to improve services further.

How to Select the Best Appointment Scheduling Software for Your Business?

Most of the best appointment scheduling software solutions come with multiple functionalities, numerous integrations, varied pricing modules, and industry-specific customizations. Identifying a scalable and viable solution becomes a bit laborious. This is where businesses can rely on GoodFirms’ list of the best appointment scheduling system tools along with their features and pricing models. Check out the below list with verified customer reviews and rating and choose wisely:  

List of Best Appointment Scheduling Tools | Best Appointment Scheduling System (164 Software)

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  • SuperSaaS

    Easy to use. Affordable. Flexible scheduling system for individuals and businesses

    Flexible, affordable solutions to manage your schedule the way you want. With SuperSaaS by your side, don't waste time with back-and-forth emails. Stay available to your clients 24/7, send automatic SMS/email reminders, create waiting lists, custom forms, accept online payments and credits, sync calendars, customize layout style to match your brand, integrate your website, design your own promotio... learn more about SuperSaaS

    "Video Review for SuperSaaS"
    Matt Pickard, Assistant Professor of Accounting Data and Analytics at Northern Illinois University
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • TimeTap

    Start taking appointments online today.

    TimeTap Online Scheduling is a simple & effective tool for the multifaceted and over-stressed life of service providers & appointment-based businesses. The "insanely simple" booking software provides a client-focused approach to getting appointments on your schedule with beautiful, fluid calendars and lists to navigate & manage your time.  ... learn more about TimeTap

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Appointy

    All-in-one online scheduling software to grow and manage your business

    Appointy is an online scheduling and business management tool that helps business owners save time, grow, and manage their business. With stellar reviews, Appointy has helped 180,000+ business owners across the globe with their scheduling needs. It is an easy-to-use, affordable tool that eliminates phone/paper scheduling hassles by allowing businesses to accept appointments online. Appointy h... learn more about Appointy

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Acuity Scheduling

    All you need to do is show up at the right time.

    Acuity Scheduling is easy-to-use and user-friendly scheduling solution using which clients can quickly view real-time availability, and book their appointments accordingly. This saves businesses from most of the headaches and mix-ups related to manual scheduling. Its powerful calendar coordination features automatically notify when an appointment is booked and allows checking schedules from mobile... learn more about Acuity Scheduling

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • SimplyBook.me

    Online scheduling solution.

    Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site. ... learn more about SimplyBook.me

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Setmore

    Deliver your magic.

    Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow. Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focu... learn more about Setmore

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Calendly

    The best automated scheduling software.

    Calendly is a simple, easy-to-use, yet powerful scheduling software, which aims to save time, accelerate sales and improve service quality. It eliminates the old-school way of using email and phone tags for scheduling appointments, calls, interviews, demos, and more. It allows hot prospects to connect right away and ensures staff doesn’t lose them to phone and email tags. ... learn more about Calendly

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • vCita Online Scheduling

    Get super organized &manage your calendar on-the go.

    vCita Online Scheduling is a self-service appointment scheduling tool that is integrated into the vCita business management suite which includes other tools such as CRM, billing and invoicing, online payment, client management, email marketing, client portal, and more. ... learn more about vCita Online Scheduling

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $29 per Month
  • Bookeo

    Online Booking System and Scheduling Software

    Bookeo appointment scheduling software gives you all the features you need to manage your appointment calendar and rapidly grow your business. Our online appointment scheduling software is very flexible and can be used by any business – from beauty salon to kids parties, professional services to car washes, and much more.... learn more about Bookeo

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $14.95 per Month
  • 10to8

    All-in-one appointment scheduling software & online booking system.

    10to8 Appointment Scheduling Software 10to8 is an all-in-one appointment scheduling & online booking system loved by thousands of ambitious businesses worldwide, regardless of size or industry. Reduce no-shows by up to 90% with automated appointment reminders sent via SMS & email. Remind clients and staff alike of their upcoming appointments, eliminate confusion and provide better customer e... learn more about 10to8

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $12 per Month
  • Queueme

    Scheduling/Queue Management Software

    Queueme helps digitize queues and schedules and place them in the cloud. Queueme is a collection of queue management software applications which help people queue and help merchants manage their queues in a digital way. Queueme is created with the latest technology and runs seemlessly on desktop, tablet and mobile thereby creating a great experience for our customers. Our vision is to see no peopl... learn more about Queueme

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • ScheduleOnce

    Increase sales, delight customers

    ScheduleOnce is a powerful and easy-to-use meeting and appointment scheduler that works in tandem with personal calendars and supports businesses in a wide range of prospect and customer scheduling scenarios. ... learn more about ScheduleOnce

    "Makes it easy for clients "
    Bruce Harpham, SaaS Marketing Consultant at BruceHarpham
    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $9 per Month
  • Reservio

    Appointment Scheduling for Free.

    Reservio is a smart and user-friendly appointment scheduling software that aims to simplify the way you manage your schedules and your clients. It aims to replace phones and scheduling book by delivering an easy-to-use, highly accessible cloud-based scheduling platform that caters to all user types and sizes. ... learn more about Reservio

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $10 per Month
  • Set a Time

    Appointment scheduling software for businesses to accept appointments and reservations online.

    Set a Time is an online appointment scheduling software that allows businesses to accept appointments and reservations online. Set a Time is a scheduling app that simplifies scheduling for every type of business. With Set a Time, customers and clients can book appointments and reservations for specific dates, times, services, and more. Companies can easily customize their settings to suit their... learn more about Set a Time

    "Love using Set a Time"
    Shane Maxwell
    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $15 per Month
  • Easy!Appointments

    Let's start with easy!

    Easy!Appointments is a highly customizable web application that allows your customers to book appointments with you via the web. Moreover, it provides the ability to sync your data with Google Calendar so you can use them with other services. It is an open-source project and you can download and install it even for commercial use. Easy!Appointments will run smoothly with your existing website beca... learn more about Easy!Appointments

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • classroombookings

    The open-source room booking system for schools.

    The practical web-based alternative to sprawling spreadsheets, cumbersome calendars and pieces of paper. Classroombookings has been around since 2006, and is used by schools around the world to manage their computing resource availability.... learn more about classroombookings

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • EngageBay

    Align Marketing, Sales, and Support teams around single view of your customers.

    EngageBay is a simple, affordable, all-in-one marketing automation software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. Acquire leads through lead generation forms and popups, engage web visitors through beautiful landing pages, nurture them through engaging emails and automate your marketing funnel through marketing automat... learn more about EngageBay

    "Automate posting at affordable price"
    Bea Lumayag
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Bitrix24

    Your company. United. Free. Unlimited. Online.

    Bitrix24 is the leading free online CRM software used by over 8 million companies worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. The free plan also comes with email marketing and telephony. Advanced versions have sales and marketing automation, bulk SMS, campaign management an... learn more about Bitrix24

    ""
    Hisham Balatiah, Founder at EIC - Engineers International Community
    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Wellyx

    The future of fitness, today

    Whether you have a gym, a yoga studio or want to sell more online, Wellyx will take you where you need to go. See how Wellyx will transform your business. Sell more memberships, save money on employees and make increase profits. From one location to multiple locations, discover why Wellyx is the preferred business management software for fitness companies all over the world.... learn more about Wellyx

    "Best gym Software"
    Najam Ali
    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $50 per Month
  • Doodle

    Online scheduling software

    The online scheduling software that helps you to book and organise events with friends, colleagues and family. Divesting yourself of complicated email threads and scribbled-upon pieces of paper, with this free scheduling software you can easily create event polls whereby each invitee fills in the times that they are available to meet up. ... learn more about Doodle

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $6.95 per Month
  • Vagaro

    Vagaro is a powerful scheduling and management software for your business.

    Vagaro Inc. is a growing vibrant company where we have fun easing the lives of employees at salons, spas, and fitness studios/gyms nationwide. We are one of the largest companies in the industry, with more than 25,000 salons, spas, yoga studios, gyms, etc. and more than 58,000 professionals in the USA, Canada, UK, and Australia.... learn more about Vagaro

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $25.00 per Month
  • Rosy Salon

    Smarter, Simpler, Loved Salon Software

    Designed by Salon professionals, Rosy Salon Software is a comprehensive suite of salon scheduling and business tools. Rosy provides unmatched online features, functions, and capabilities to help you grow your business.Rosy was created By Hairdressers For Hairdressers. All of our features cater exclusively to Salon & Spas. Rosy Salon Software will let you focus more on your clients while your busin... learn more about Rosy Salon

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $8.00 per Month
  • MINDBODY

    Salon software that takes care of you and your clients

    MINDBODY is the leading technology platform for the wellness industry, featuring an app that allows people to discover and book fitness, beauty and salon services, and software to help growing businesses thrive.... learn more about MINDBODY

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Fresha

    Meet the #1 Software for Salons and Spas

    Fresha is the world’s top rated salon and spa software and it's the only platform that is 100% subscription-free. Fresha came out on top in all three rating categories for salon software; most popular, most affordable, and most user-friendly. The Platform provides an all-in-one solution for all your needs taking the hassle out of running a business by managing appointment bookings, point-of-sale... learn more about Fresha

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Cogsworth

    Appointment scheduling that converts visitors to customers.

    Conversational. Beautiful. Easy. Conversion-focused booking experience for your customers.... learn more about Cogsworth

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $49 per Year
  • Miosalon

    Online Salon and Spa Software

    Cloud-based Software which is works on reducing Appointment cancellation and no-shows, automating daily operations, improves Client retention and helps to get more new clients. Cost-effective Email and SMS marketing, Online booking widget with Payment integrated, Client Feedback Manager, API to Accounting Software such as XERO and Quickbooks and for Email to MailChimp. Insightful Reports and Per... learn more about Miosalon

    VISIT WEBSITE
    Free Trial
    7 days
    Entry Level Price
    $10 per Month
  • Sagenda

    Free appointment booking & reservation software.

    Sagenda is a booking, reservation, scheduling or appointment online software that increases the productivity of your business free of cost. Our free appointment scheduler software functions as a virtual assistant in fixing your appointments and making sure that none of your client meetings are missed. ... learn more about Sagenda

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • BUK

    Free Appointment Scheduling.

    With your own-branded booking page, your clients can easily see if you're available and make appointments on the fly. BUK is quickly accessible from your social pages (Facebook, Instagram, …) and can dramatically improve brand loyalty.... learn more about BUK

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Housecall Pro

    More jobs. Better service. Unlock freedom.

    Housecall Pro is award-winning mobile software that supports service professionals with business workflow, such as job scheduling, technician dispatching, automated receipts and invoicing, payment processing, customer database, custom marketing campaigns, and much more, all with the ability to be featured in the Housecall marketplace, where customers can book services at the push of a button. ... learn more about Housecall Pro

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $39 per Month
  • Timely

    Time tracking doesn't have to suck!

    Timely by Memory.ai is an automatic time tracking application that records time spent on work, recording all data in a highly-secure private timeline that is accessible from every device. It is an ideal time tracking solution for projects managers and teams, providing users with a user-friendly tool that displays the progress, budget use and direction of projects from a single, unified dashboard.... learn more about Timely

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $7 per Month
  • ZoomShift

    Free time clock software and app designed for hourly employees.

    Your employees are your most important resource, and many times your most expensive resource. Stop relying on clunky spreadsheet software to manage your workforce. Upgrade to ZoomShift to simplify your schedule and track employee time.... learn more about ZoomShift

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Thryv

    The end-to-end client experience software for growing small businesses.

    Thryv gives small businesses a chance to increase their return on investment from the software they use to get found, bring in new customers, and earn repeat business. It manages time, communicates with clients, and get paid, so they can take control of their business and be more successful. Thryvs CRM gives you in-depth insights into customer data and detailed customer profiles that include conta... learn more about Thryv

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • PodiumIO

    All-In-1 E-commerce solution with real-time pricing & booking pages.

    Grow and simplify your Pet Sitting business with PodiumIO home service software! PodiumIO is the All-In-1 E-commerce solution with real-time pricing & booking pages. We allow you to integrate our optimized business software into your already established website, or choose us to design your website from scratch. You can acquire new customers, increase revenue per customer, grow your customer base, ... learn more about PodiumIO

    VISIT WEBSITE
    Free Trial
    15 days
    Entry Level Price
    Contact Vendor
  • WellnessLiving

    Fitness studio management software

    The WellnessLiving system is a full-featured, business management tool. Combining online booking, staff and resource scheduling, point of sale, detailed reporting, reputation management and automated email marketing, it provides everything you need to run your business.... learn more about WellnessLiving

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $59 per Month
  • JRNI

    A Scheduling Platform for Today’s Omnichannel World

    JRNI combines a customer engagement platform with applications that put omni-channel conversion at the heart of business. It offers a complete suite of applications for Appointment Scheduling, Events Management, Queue Management, Call Center, and Insights with an AI-powered scheduling engine at its core. They’re powerful alone — but even better when used together.... learn more about JRNI

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Demandforce

    Grow your business.

    Demandforce helps businesses attract new customers and keep current customers coming back. Our all-in-one platform offers automated appointment reminders, reactivation campaigns for lost customers, online reputation management, and more. Shift into the digital age - simplify your customer communications with a platform that delivers the right message at the right time. ... learn more about Demandforce

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Picktime

    Make Appointment scheduling a piece of Cake

    Picktime is an appointment scheduling platform that enables businesses to manage appointments, staff and services hassle free. It is a one stop solution for businesses that need scheduling of any kind. Be it Room management, Equipment rentals, Class bookings, Event management or Course Management we've got your back.... learn more about Picktime

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Appointlet

    Grow your sales, not your inbox

    Appointlet makes life easier and more successful for businesses by allowing them to offer simple and modern scheduling to their customers and prospects. They're building best-in-class tools to help make your meetings easier to schedule and run. From helping you find a time to meet, to automatically setting up conference rooms, they're always finding ways to help you save time and make your meeting... learn more about Appointlet

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Gigabook

    Appointment Booking Made Easy

    GigaBook helps businesses of all sizes sell more and spend less! We do this through our various online appointment booking and business tools. At our core, we are an appointment booking platform suitable for businesses as small as 1 person, or able to handle enterprise accounts such as regional or national franchises. GigaBook is a lot more than just an appointment platform. Our users benefit f... learn more about Gigabook

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $12 per Month
  • HoneyBook

    Everything your business needs to get it done.

    HoneyBook helps creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With our business management software, you can automate your busy work and stay on top of all your to-dos, saving time and money so you can grow your business. Its like your own personal assistant. Small business owners and freelancers have tripled their bookings and saved multi... learn more about HoneyBook

    VISIT WEBSITE
    Free Trial
    7 days
    Entry Level Price
    $34 per Month
  • YouCanBook.me

    Simple online scheduling for your team

    YouCanBook.Me provides online scheduling solutions for entrepreneurs, small businesses and big companies all over the world. Self funded and profitable, with more than 20 million bookings processed to date, we have a remote team who are distributed around the globe. YouCanBook.me simplifies the scheduling process and lets you get back to work. Syncing with your own availability on your cloud-base... learn more about YouCanBook.me

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $10 per Month
  • AppointmentPlus

    Appointment Scheduling Software That’s Built to Scale

    AppointmentPlus offers enterprise-grade online scheduling software that's designed to scale. With more features and functionality than any other solution, our cloud-based application dynamically adapts to serve organizations no matter what their size — from startups to members of the Fortune 500 — and meets the requirements of more than 100 industries. Backed by in-depth customer support and ... learn more about AppointmentPlus

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $49 per Month
  • ScheduFlow

    Stay Organized Without Manual Work

    ScheduFlow is the only cloud based solution here that you can download as an application on your desktop. With ScheduFlow you can manage your appointments and employees all in one place. Manage your customers or patients by scheduling appointments with speed and simplicity. Assign tasks to employees to get the work done. An easy-to-use workflow that any of your employees can learn within minutes.... learn more about ScheduFlow

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $29.95 per Month
  • TIMIFY

    The Online Scheduling and Resource Management Software that fits to your business

    TIMIFY is an online scheduling and resource management software for small, medium and large businesses. The cloud based software as a service (SaaS) is comprised of an intelligent yet easy to use booking system, with a wide range of customisable features. TIMIFY bridges the gap between offline and online: it’s available to businesses and their staff 24/7, regardless of time zones and physical b... learn more about TIMIFY

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Timetrade

    Intelligent Online Appointment Scheduling

    TimeTrade helps leading brands optimize engagement through all phases of the customer relationship. TimeTrade’s Intelligent Appointment Scheduling platform harnesses the power of artificial intelligence to improve meeting scheduling strategies through real-time customer insights and actions, producing better meetings and higher growth businesses, with TimeTrade customers outpacing their peers by... learn more about Timetrade

    VISIT WEBSITE
    Free Trial
    15 days
    Entry Level Price
    $78 per Year
  • AppointmentCore

    Automate your Appointment Setting Process for Your Infusionsoft, Google, and Outlook Calendars

    Automate your Infusionsoft appointments and day-to-day scheduling process with AppointmentCore. AppointmentCore automates your scheduling process seamlessly with Infusionsoft and Google Calender. No more chasing prospects or customers to find an appointment time that works for everyone. Simply customize your availability settings and create unique links for your prospects and customers to book th... learn more about AppointmentCore

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $27 per Month
  • Ovatu Manager

    Scheduling made smarter

    Ovatu is smart scheduling software that helps businesses simplify, automate and scale their entire booking process. It is the simplest and most intelligent way to organise, manage and scale your business. Smartphone compatible scheduling tool for small appointment based businesses. Supports online appointment booking and device sync.... learn more about Ovatu Manager

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $15 per Month
  • Pulse 24/7

    To empower freelancers and small businesses

    Pulse is a productivity management tool helping small businesses and freelancers to manage their services, team members, revenue, customer retention, social media curation, and reputation in the simplest and most effective way possible via web, dashboard, and mobile.... learn more about Pulse 24/7

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $29 per Month
  • Genbook

    Together we build a better business experience

    Genbook has committed over a decade to helping free entrepreneurs of distractions. Genbook’s simple and affordable cloud based software solution is everything entrepreneurs need to help organize and manage their personal and wellness service business. Since 2006, Genbook has helped over 22,000 small businesses in the personal service and wellness industry. ... learn more about Genbook

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $29 per Month
  • BookedIN

    Put some joy in your appointment scheduling.

    BookedIN helps take away your scheduling pain. BookedIN helps small business owners and self-employed people in the service industry get noticed, get booked, and get paid. With one easy-to-use appointment booking system, you’ll be able to offload all those time-consuming tasks and free up your day for more important things. Let’s make booking appointments a breeze for both you and your clients... learn more about BookedIN

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
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Buyer’s Guide

Introduction to the Buyer’s Guide for Appointment Scheduling Software

Appointment scheduling is the first interaction where your customers judge your competence, professionalism, and customer-oriented approach. Managing this interaction with excellence can work wonders for your business. Whether it is a group appointment, one-on-one appointment, or a Skype call appointment, managing all of them professionally is important. The way you handle appointments is not only going to optimize your time and costs but also catapult your brand image.

For companies and businesses with multiple engagements, it is a bit challenging to maintain all the appointments manually. No doubt why businesses and super-busy professionals are always looking for ways in which they can manage their daily appointments and bookings. They need a tool or software solution to manage their appointments and meetings with ease. An Appointment Scheduling Software can help businesses to manage their appointments professionally. 

Though many organizations require appointment scheduling software solutions, it can be a matter of confusion for them, when it comes to selecting one. Buyers seek more clarity regarding the need for an appointment scheduling software, its usage, benefits, features, etc. They seek to choose the most suitable appointment scheduling software from plenty of available alternatives. This buyer’s guide for appointment scheduling software is written with the purpose to guide the buyers of this service in making a calculated decision before initiating an actual purchase. This buyer's guide will also help them to understand appointment scheduling software in detail so that they can make a perfect buying decision.

What is an Appointment Scheduling Software?

Appointment scheduling software solutions are a set of software tools and programs that assist businesses in managing their appointments and meetings effectively. Organizations can avoid the overlapping of appointments by using these tools. An appointment scheduling software comes with features and tools to help professionals in setting appointment reminders, in managing appointments with employees and customers, in calendar integration, and many more.  Appointment scheduling software is available in the desktop format as well as in mobile format or both. Hence, professionals and business organizations can select whichever format is convenient for them. 

Appointment Scheduling then and now: How appointment scheduling changed with time? 

Earlier, customers booked appointments on the phone or by visiting the business in person. The booked date was manually entered into an appointment register. Later, with the advent of the technical tools, companies started using electronic calendars offered by Microsoft Outlook or Google. While these tools replaced the appointment register, the entry was still done manually.  They also were devoid of any use to customers as they didn't provide customers the flexibility to book an appointment online or after the business hours. Delay in getting appointments due to late responses, busy phone lines, unnecessary visits for getting appointments were common issues.

Today, such methods have been scrapped. We live in an era where every potential customer is equipped with a smartphone, and everyone is running short of time with busy schedules. Businesses cannot afford to lose customers because they got annoyed due to a lethargic appointment scheduling process offered by the business.  Now, people prefer booking appointments online, and businesses deploy an appointment scheduling software for the hassle-free appointment process.  

How does an appointment scheduling software work? 

An appointment scheduling software works in three easy steps. Those steps are discussed below; 

Step 1: Mention your availability 

In the first step of using an appointment management system, you need to mention the dates and the time slots on which you will be available. Once you let this software program know about your availability, it will keep open only the convenient dates and time slots for any upcoming meeting or appointments. 

Step 2: Share your URLs 

You can also share the respective URLs denoting the need or probability of you to attend other meetings. The appointment scheduling tools will automatically sync this information to come up with a customized appointment schedule based on the given information. In this step, you may even sync your phone’s calendar with this software to get more optimized results and for better integration of information.  You can also leave customized notes for any preferences or priorities. The relevant information about such meetings will also be listed in that software.

Step 3: Schedule your appointments 

In the final step, an appointment scheduling system analyzes all the information provided by you and matches them with your available dates and time-slots. Accordingly, this software solution would set meetings and appointments in an organized manner so that you attain all of them. Your clients will be allowed to book only the available slots. An appointment scheduling software will also set reminders for all parties involved, to make sure that you or your clients don’t miss the meetings

What are the different types of appointment scheduling software? 

Desktop-based/On-Premise 

These types of appointment scheduling tools are licensed, and users can easily install them within their computer devices. They offer the users large numbers of features and are highly customizable in nature. Users can also use these software solutions on their phones. Large organizations should try using these software solutions for optimum results. 

Web-based

These types of appointment scheduling software solutions are hosted, and third-party providers offer these tools. A common reason behind the popularity of these tools is that apart from the users themselves, customers and employees can also make changes in their schedules through these software solutions.

Cloud-based

These types of appointment scheduling software solutions are hosted through third-party cloud service providers. 

Open-Source

These types of appointment scheduling system solutions allow users to customize the software as per their needs. With open-source code, users can modify the software settings and add extra plugins to enhance the utility of the software.



 

Why do you need an appointment scheduling software, and what will happen without it? 

The application of appointment scheduling software can improve the efficiency of any organization. The requirements for appointment scheduling tools may vary from organization to organization. However, the primary need is to make sure that better management of appointments and bookings take place. That means, the basic requirement of any professional behind the selection of appointment scheduling tools would be to show up in meetings and appointments within time, without missing to attain them. Furthermore, an organization can increase its professionalism to a large extent by introducing the appointment scheduling software solutions in its daily business operations. 

You will need appointment scheduling software for the following reasons; 

Scheduling appointments 

It is the basic need for any appointment scheduling software. Organizations and professionals can schedule their meetings and bookings with the help of this software through an appointment calendar. Professionals can also enter details and information of those appointments in such software like the purpose of the appointment, date and time, topics of discussion, etc. Hence, the maintenance of meetings and appointments become a lot easier.

Customizing your schedules 

Customization of a professional’s daily, weekly, and monthly plan is also possible through appointment scheduling software solutions. For example, the professionals can provide names to each appointment, along with their purposes and information. They can also differentiate those appointments with different colors, can prioritize these meetings on the basis of duration and more. 

Viewing appointments easily on phone/desktop 

The usage of appointment scheduling software gives the professionals the freedom to view their respective appointments with multiple devices. For instance, if you are comfortable with viewing the appointments and related details on your smartphone, you can do so by downloading the appointment management system on your phone. It is also possible to view daily, weekly, and monthly appointment calendars in advance so that you can make any changes if required.

Increasing revenue 

Finally, every organization’s ultimate aim is to increase its revenue. If they implement an appointment scheduling software properly, they can succeed in this goal as well. These types of software solutions improve customer satisfaction levels and hence play a crucial role in customer retention which ultimately leads to more revenue. Therefore, this type of tool will be useful for organizations to increase their profitability. 

Now you need to know what may happen if you don’t use appointment scheduling software. The probable outcomes are as follows; 

  • Missing critical meetings and appointments frequently 
  • Overlapping of two or more important meetings on the same date 
  • Increasing dissatisfaction of clients and customers 
  • Difficulty in maintaining records, analytics etc.
  • Declining revenue in the long run 

How can Small Businesses benefit from Appointment Scheduling Software?

The global appointment scheduling software is expected to hit at $546.31 million by 2026, garnering a CAGR of 13.1% from 2019 to 2026. This growth shows that now more and more businesses are investing in this technology. It also means that while earlier, only large business players deployed this software, today, even the small businesses are implementing this technology. Today, the need to optimize business processes is more than ever before. It is, therefore, prudent for small businesses to utilize the services of an appointment scheduling system.

  • In their growing phase, small businesses employ a lot of field agents for marketing their business. Field agents have to meet multiple clients in a day. They can schedule bookings and follow-ups without worrying about the overlapping of appointments due on the same day. 
  • For small businesses missed revenue opportunities due to no shows of appointment can be detrimental to their business growth. No shows can be decreased significantly with an appointment reminder software that sends timely reminders to clients and gives clients the flexibility to change appointment time when required. 
  • Not only will it save paper costs, but it will also provide better insights into their business with detailed reports and analytics. 
  • Small businesses should not miss the opportunity to gain new clients due to the unavailability of multiple channel appointment booking facilities. With the best appointment scheduling software for small businesses that is compatible with all devices, small businesses can ensure that their clients can book appointments with them irrespective of the type of device they possess.  

What is the use of an Appointment Scheduling Software in various sectors and industries? 

There are some industries and professions where customers rarely go without booking an appointment. With advanced features for appointment management, appointment scheduling software is undoubtedly a valuable asset for industries and professions.

An appointment scheduling software solution can be beneficial for different types of industries:

Corporate 

The primary usage of appointment scheduling software for corporate organizations is the management of meetings and appointments. Additionally, other assistance that can be offered by appointment scheduling software for businesses includes customer scheduling, automatic reminders, real-time automated scheduling, etc. Customer scheduling means the customers of corporate companies can view the available dates for appointments, and they can book accordingly. Managers of corporate companies are able to receive automatic reminders when an appointment is nearing. Furthermore, through the real-time scheduling feature, appointment scheduling software can automatically confirm or deny a new appointment based on the previous bookings.

Health and wellness; Doctors

The usage of an appointment scheduling system can be highly relevant when it comes to the health care sector. If hospitals start using this software program, they can help the patients to a large extent. Patients can easily monitor the availability of appointments in a hospital through appointment scheduling software, and accordingly, they can make their visit decisions. If a hospital cannot accommodate new patients on a particular date, that too is visible through this software. Individual medical practitioners can also manage different patient appointments with the help of an appointment scheduling software. Hence, the overlapping of two different patients doesn't take place. 

Government agencies 

Government agencies can also be benefitted from the appointment scheduling software tools. They can perform their annual calendar management by these software solutions. If a meeting or appointment is created in the calendar, and it is shared in different places, then it becomes easier for the stakeholders of the government agencies to access relevant information. The real-time scheduling feature of appointment scheduling software can also be useful for government agencies.

Health-clubs and gyms 

Health-clubs, gyms, Yoga instructors, and others are also the regular users of the appointment scheduling system, and they can enjoy an organized approach by installing these software solutions. Gym instructors update the available slots within the appointment scheduling software tools used by them, and the customers visit the gyms accordingly. As a result, the risk of an overflow of customers at a single slot can be avoided. 

Human Resources 

The HR department of any company can also be mainly benefitted through the usage of an appointment scheduling system. Staff scheduling is a critical job, and the usage of appointment scheduling software can help business organizations in that area. It can manage the working hours of the employees actively and can monitor their real-time working hours within the calendar. Hence, HR managers can plan their appraisals and payrolls accordingly. 

Salons 

Salons also use an appointment management system to show the available slots to the customers so that they can book their appointments accordingly. Appointment scheduling software also provides reminders to the customers about their bookings. 

Lawyers 

Lawyers are often struggling with multiple cases, and clients and the need for a suitable appointment scheduling software is high for them. It can help lawyers to schedule appointments with different clients based on the court dates priority.

Educational institutions 

Appointment scheduling software solutions can help school management in keeping track of their appointments with parents, service vendors, officials, admin staff and teachers. 

Media 

The media industry runs on a very tight schedule. Moreover, they require continuous feeds to stay competitive in the market. The media industry can use this software for scheduling interviews, talk-shows, and video conferences. An appointment scheduler can help them to gain more relevant appointments. 

Showrooms 

Showrooms with considerable footfalls need a proper customer management system in place. There can be a frenzied atmosphere in the showroom if the number of customers exceeds the handling capacity of the showroom. Showroom managers should deploy appointment schedulers to plan the visits of their customers. This can be very useful in catering to the regular and the high-value customers who require a dedicated time of the showroom officials.

What are the benefits of using an Appointment Scheduling Software? 

Improved Customer Service

Case 1:

For some businesses such as car showrooms, it is essential to make certain arrangements before the arrival of a customer. For instance, a car showroom can handle multiple footfalls for general inquiry, but if a customer wants to book an appointment for a test drive, then the car sales executives have to make sure that at least one car is available for a test drive and no other customer is seeking the same at the given time. In such scenarios, appointment software would be a great choice as it can be customized to book two different types of appointments for the same business.

Case 2:

Suppose you run a business where the inquiry for a product and delivery of the same requires two different appointments. Moreover, the inquiry part takes more time than the delivery. In such a case, you will have to increase the time-slot of appointments that you allow for inquiry and simultaneously reduce the same for delivery. An automated appointment scheduler can do it easily for you.

Case 3

While all customers are valuable, some customers are more valuable for your business in terms of the revenue they bring in. For such high-end customers, you have to provide an appointment on a preferential basis and in priority slots. With appointment scheduling software, you can keep two separate lists of customers along with their complete demographic and earlier transaction records. 

Time-saving 

When an organization, irrespective of its industry of operations, uses an appointment scheduling system tools, then it becomes easier for that organization to save a lot of time. In the presence of an appointment scheduling software, organizations are not required to hire specific employees for activities like scheduling appointments, setting reminders, etc. Hence, the organization can allocate more vital tasks to those employees. This particular benefit applies to all industries.

Cost-saving 

The second major advantage of appointment scheduling software is cost saving. If the reduction takes place in the numbers of employees and activities, it is evident that organizations can save a lot of money. This excess money can also be utilized for different activities and operations by the same company. It is another advantage of appointment scheduling software.

Ease of online payment 

Online payment activities become a lot easier with appointment scheduling system tools. Through an appointment scheduling software, professionals can easily integrate with different electronic payment gateways. Hence, you can easily receive your payment when your customers are booking their appointments. 

What are the main features of an Appointment Scheduling Software? 

Appointment scheduling software solutions have some significant features that make them a useful tool for every organized business. 

Real-time and automated scheduling 

Appointment scheduling systems are mostly based on cloud technology. Hence, when the client initiates an appointment request, this software can easily approve it or deny it, depending on the already existing appointment commitments.

Reminders of appointments 

Appointment scheduling software tools are also able to offer reminders to the users regarding their upcoming bookings and appointments. Confirmation emails are sent automatically to the users when a particular booking is confirmed, and accordingly, you will get reminders through this application. Appointment reminder software is also able to make cancellations to a booking depending on the demands of the user. The cancellation notifications are communicated with the concerned individuals. 

Personalized calendars shared with customers 

Most of the appointment scheduling software also includes a customized appointment calendar where an organization can update all its upcoming appointments and can accordingly share the personalized calendar with employees and clients, so that they can also make changes as per their convenience. Additionally, the customers of business organizations receive greater freedom of scheduling their availability due to this feature of appointment scheduling software.

Multi-channel payment options 

Many organizations charge a fee when a client books an appointment with them. The appointment scheduling system can be of great help to receive payments on booking for those companies. You can integrate different channels of payment and various payment gateways directly with your appointment scheduling software. It enables clients to make payments smoothly.

Reporting and Analytics

This feature of appointment scheduling software provides you data regarding the total number of appointments in a given period, no shows, appointment cancellation percentage, rebooking of appointments, busiest period and the idle periods of the month, etc.

24/7 convenience of booking appointments

It allows clients to book appointments anytime, cancel or reschedule their appointments 24/7.

Assigning User Roles

The appointment scheduling system comes with the feature that allows the admin to assign access or control of the software to other users.

Security and reliability

The software has a secure framework to ensure the data is safe. All appointments booked via appointment booking software are reliable. 

Compatibility with all devices

An appointment scheduling software solution should be compatible to work with all devices such as desktops, tablets, mobile phones, etc.

Chat options

Some online scheduling software lets the user chat with their clients. It is an excellent feature as it provides personalized treatment to your client. Your clients may chat with you about last minute availability, road directions, additional information about documents, etc. For you, it is an easy way to follow up with your clients.

Branding options

The software should let you customize the booking page with your company’s logo, font style matching your website and other formats. The booking page should be devoid of any advertisement or marketing material from the software vendor.  

Integration with Social media sites such as Instagram, Facebook

Your Facebook page visitor should have an option to book an appointment right from there itself, without having to visit your website. Your appointment scheduling system should integrate well with popular social media sites.

Scalability

You never know when your business may grow exponentially in a short duration of time. As your customer base increases, your appointment schedule software will need to handle more customers and provide more customized features with the changing needs of the business. Your appointment schedule software should have the ability to expand whenever required.

Adaptability

A great feature of this software is its adaptability to any business. The core functions are designed in such a way that no matter which business you are in, the appointment scheduler can adapt to it and provide you a seamless experience. 

What are the factors to keep in mind before selecting a suitable appointment scheduling software? 

The type of appointment scheduling software solution can vary from profession to profession based on your requirements. Hence, before you select a particular appointment scheduling software, make sure that the appointment scheduling software you have chosen is capable of answering the following questions;

Does it provide adequate functionality? 

Before you purchase an appointment scheduler, make sure it functions according to your needs. What are your main requirements for such software? It can be the scheduling of appointments, setting reminders, integration with payment channels, and many more. So, before initiating a purchase you should confirm that your selected appointment scheduling software fulfills these functions.

Can you customize the calendar as per your needs? 

Customization is a significant feature for any appointment scheduling tool, and you should confirm that the software solution you have selected is capable of customizing the calendar based on your requirements. You need to verify the settings of your appointment scheduling software before you buy it.

Is your selected software solution cloud-based, web-based, or on-premise?

If your selected appointment scheduling software solution is cloud-based or web-based, then you can access it from anywhere with proper internet connectivity. Cloud-based software would not require any additional hardware or installation. You can operate such an appointment scheduling software like social media platforms. Hence, you must be able to collect this information before you buy this tool. On-Premise software will not be accessible from outside of the organization. If your organization books, cancel or reschedules appointments only during working hours and if you want to keep your data in-house in your own local servers, then you can install an on-premise software. 

Is the appointment scheduling software user-friendly for your customers and employees? 

You should remember that even though you have purchased the appointment scheduling software solutions but you are not the only user. Your clients and employees will also operate it. Now, you must know that all clients are not tech-savvy, and hence, it is mainly crucial that your selected appointment scheduling software is user-friendly, so that customers and employees can use it comfortably. Organizations may lose potential leads in case of complicated appointment scheduling software solutions.

Are there Privacy issues? 

You cannot avoid the privacy issues associated with an appointment scheduling software. You need to give access to the customers of your schedule, but your appointment scheduling system should clearly define that apart from the clients, who else can access your sensitive information. Also, look for at least 256-bit encryption for all communication between you and your clients

Can it work with low bandwidth internet connectivity?

While using appointment scheduling software, you need to ensure that your appointment software can work with low bandwidths and also in the absence of stable internet connectivity. An appointment scheduling software that fails to function successfully with lower internet connectivity can be avoided.

What is the average cost for buying appointment scheduling software? 

The cost of an appointment scheduling software depends on multiple factors like features, functions performed, type of deployment, degree of user-friendliness, privacy, and more. The costs of such software solutions may increase or decrease depending on the offered values. 

In most cases, the costs of appointment scheduling software solutions are charged on a monthly, weekly, or yearly basis. The average cost for a full featured appointment software is around $20 per month. We have come to this price by analyzing multiple options available in this category. 

For example, if you purchase software like Bookeo, 10to8, Set a Time etc. then you would have to pay $10 to $20 on a monthly basis. Additionally, cheaper options like YoucanBook.me, Timely etc. are also available, which charge you less than $10 per month. Finally, there are many free appointment scheduling software like Supersaas, Time Tap, Appointy  , Acuity Scheduling etc. There are free and open source appointment scheduling software such Easy! Appointments where you can customize the source code to suit your needs. If you are interested in advanced appointment scheduling software solutions like Vagaro, Honeybook, Time Trade, Booker for Salons etc. the costs may range from $25/month to $ 129/month. 

Why refer to GoodFirms’ list of top appointment scheduling software?

If you refer to the list of appointment scheduling software generated by GoodFirms, then you can find the best possible alternatives available for your business needs. You can categorize the listed software solutions as per your functional needs, affordability, and other necessary factors. GoodFirms produces a list of appointment scheduling software after conducting thorough research. It applies stringent analysis policy, and currently, it has a whopping database of above 9000 software services with 15K unbiased reviews of verified users. Hence, you can rely upon the listing provided by GoodFirms. You can easily visit the official website of the listed software solutions by GoodFirms, and this will also be convenient for you to make your purchasing decisions. You are advised to go through the list and apply filters based on pricing models, devices supported, features, deployment criteria, available support, etc. to find the appointment  scheduling software that will best suit your needs.  

Frequently Asked Questions

  • How to Know if Your Business Needs Appointment Scheduling Software?

    There are signs you should watch out for that clearly indicates that your business is in need of efficient appointment scheduling software. You need an appointment scheduler: 

    • When you want to provide 24/7 booking convenience to your customers, but you don't want to extend your staff's working hours.
    • When you need to fill canceled appointments with waiting lists, but you don't have time to do it manually.
    • When you want to establish and implement automated appointment scheduling rules and conditions
    • You need a real-time backup, appointment data, and insights for your business bookings.
    • You want to offer discounts, promotional gifts, etc., to your customers with every appointment based on their ticket history and previous transactions with you.
  • What is the Best Online Appointment Scheduling Software?

    The best appointment scheduling software provides fully automated scheduling, self-service options, low-cost structure, infallible data security, unparalleled service uptime, robust integrations, unlimited appointments, and no cap on the data storage and reporting capabilities. The top appointment scheduling applications can serve a large number of business verticals and provide 360-degree appointment booking solutions. Some of the best appointment scheduling software are Bitrix24, SuperSaas, ScheduleOnce, TimeTap, Appointy, Acuity Scheduling.

  • What Types of Appointments Can be Scheduled Using the Appointment Scheduling Software?

    Appointment scheduling software can be used to schedule the following types of appointments:

    1. Individual appointments: Used by therapists, medical practitioners, tax consultants, opticians, business coaches, personal trainers, yoga teachers, salespersons, lawyers, architects, tattoo artists, etc. 
    2. Group Appointments: Scheduling appointments for Business meetings, Gyms, Zumba Classes, Tours and travels, schools, webinars, seminars, conferences, workshops, group activities, dance classes, etc. 
    3. Rentals and Reservations: Booking for halls, cab rentals, hotels, venue for weddings, camps, equipment rentals, boat rentals, sports courts, auditoriums, etc. 
    4. Service Appointments: Bookings for electrical fittings, plumbers, furniture repairs, pet care services, daycare services, salons, personality grooming services, laboratory tests, government agencies, and more.
  • How Much Does an Appointment Scheduling Software Cost?

    You will have to shell somewhere between $15-$25 per month for deploying a full-featured appointment scheduling solution. You can go with a free and open source appointment scheduling software such as Easy! Appointment. If you have budget constraints and are looking for a free appointment scheduling software, then check out the free versions of SuperSaaS, TimeTap, Appointy, SimplyBook.me, Setmore, and many more on the GoodFirms’ product category on this page. Other full-featured premium appointment scheduling apps for small, medium, and large businesses that you can consider are Bookeo, ScheduleOnce, Reservio, Vagaro, CogsWorth, etc.

  • What Integrations Should I look for in an Appointment Scheduling Software?

    Integrations such as MailChimp, Content management systems, Google  Analytics, Paypal, Google calendar, customer relationship management software, etc., are beneficial to increase the overall functionality and effectiveness of your appointment system. Integrations as above go a long way to set up automated emails, alerts, reminders, promotional messages, and so on, based on customer profiles.  

  • How to Persuade Your Customers to Schedule Appointments Online?

    Until and unless you encourage your customers to schedule online, your appointment scheduling system is useless. For persuading clients to schedule appointments online, you should:

    1. Strategically place the ‘Schedule now’ or ‘Book Now’ button on booking pages where it will be the most visible. 
    2. Provide discounts, offers, time flexibility, cancellation charge waivers, free cancellations, etc. if your clients book online rather than in person
    3. Add booking buttons to all your promotional pages online, social media pages, and mobile app.
    4. Put photos, images, videos, and client testimonials on the booking page to promote your brand and persuade customers to book instantly.
  • How to Optimize Appointment Scheduling for Your Business?

    Optimizing appointment scheduling requires a well-structured policy that works on all fronts. It requires users to take care of the following elements:

    • No shows in the business: Cancellations and last-minute no-shows can create chaos, mismanagement, and unnecessary loss of revenue. Setting up a system to reduce no shows and creating a mechanism to manage the no show situation is essential for optimizing appointment scheduling for your business.
    • Frame a cancellation policy: Adding links to the cancellation policy to find the reasons for cancellations, requesting customers to book again, and informing them of what they will lose after cancellations help your business to manage cancellations with minimum loss.
    • Deploy Appointment Scheduling System: Implementing a robust scheduling system can help you leverage the technology to create an optimal scheduling process for your business.
  • Is AI the Future of Appointment Scheduling?

    AI-powered appointment scheduling systems allow users to schedule appointments and access relevant information with self-service options. A dose of artificial intelligence can boost the appointment scheduling process by enhancing the customer experience with a robust conversational interface. The AI-based appointment booking chatbots provide a human agent like service experience. No doubt, AI is the Future of Appointment Scheduling.

Resources for Appointment Scheduling Software