Name: Round Robin Distributor
Price: 169 USD
Rating: 5.0 (2 reviews)

Overview

About Round Robin Distributor

Round Robin Distributor (RRD) helps Sales & Service teams automate their lead and case distribution wrapped as a 100% native Salesforce solution (your data is completely secured) and Lightning-enabled. The app incorporates features like customizable lead & case distribution logic, user absence and deactivation handling, relationship-based assignment, team, and user capping to handle the inbound volume, active monitoring through reports and dashboards, and smart alerts.

At a glance

Software information

Industries served, licensing and the support Round Robin Distributor provides.

Licensing

Monthly Payment
Annual Subscription
Free trial

Support

Phone
Email
Online (Ticket)

Training

Help Guides
Video Guides
Blogs
Infographics
Case Studies

Knowledge Base

Help Guides
Video Guides
Blogs
Infographics
Case Studies

Review analytics

What customers report

5.0

Based on 2 verified reviews

What users say

Review Analytics of Round Robin Distributor

Every review is verified through Goodfirms before it's published.

5.02 Verified Reviews

Rahul PasrichaVerified Review

Posted on Sep 16, 2020

“Great tool for distribution automation with logic functions”

Overall rating5.0

The most complex and the main round robin logic can be setup without any technical knowhow. It is an ideal tool for high call volume environment.

Pranshu GoyalVerified Review

Posted on Sep 16, 2020

“A great and inexpensive solution for Lead & Case assignment/distribution”

Overall rating5.0

I had been looking for a Lead and Case distribution application on Salesforce for my Organisation. Got across a few of them, I must say there is no product on AppExchange as inexpensive as RRD and fulfilling all my requirements of complex Leads and Case assignments in the online education industry.
This app is even catering to some more complex use cases of the same record assigned on different levels to different teams catering to different needs for a prospective student to the Organization. This makes my life and the life of numerous others responsible for taking care of a prospective student on different levels easy and streamlined.

RRD Product team is super responsive and helpful whenever needed in any way.

Capabilities