SugarSync

Deployment

WindowsMac

Best for

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Overview

About SugarSync

With SugarSync you can backup, access, sync and share all of your documents, photos, music and movies so that you can access them from your laptop, iPhone, iPad, Android or any other device. SugarSync works the way you work by matching your existing folder structure enabling you to access all of your folders without having to copy or move your folders.

At a glance

Software information

Industries served, licensing and the support SugarSync provides.

Licensing

  • Monthly Payment
  • Free trial

Support

  • Phone
  • Email

Training

  • Help Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Blogs

Review analytics

What customers report

4.5
Based on 2 verified reviews
Ease of use5.0
Features & functionality5.0
Customer support4.0

What users like the most

  • If My device gets stolen or lost, SugarSync’s “Remote Wipe” feature allows me to delete all synced files from that device remotely... I can edit a file on one device, and the changes will instantly appear on all my & other devices without any manual intervention. My data is always up to date and right at my fingertips, no matter which device i using...

What users like the least

  • The software’s user interface (UI) may feel a bit outdated and less modern. While it functions well, it lacks the polish and clean design found in other services. Its overall look and feel can seem somewhat “vintage,” which might be a drawback for users who & me prefer a modern, minimalist design..

What users say

Review Analytics of SugarSync

Every review is verified through Goodfirms before it's published.

4.52 Verified Reviews
Ease of use (1 review)5.0
Features & functionality (1 review)5.0
Customer support (1 review)4.0
Review Summary
Drawn from 2 verified reviews
If My device gets stolen or lost, SugarSync’s “Remote Wipe” feature allows me to delete all synced files from that device remotely... I can edit a file on one device, and the changes will instantly appear on all my & other devices without any manual intervention. My data is always up to date and right at my fingertips, no matter which device i using...
Detailed Reviews of SugarSync
Sort ByWrite a Review
Parth PatelVerified Review
Posted on Nov 7, 2025

“"Efficient File Syncing and Backup Solution for Professionals"”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
My experience with SugarSync has been extremely positive. The most outstanding feature is its flexibility. Unlike other cloud services that force you to put everything into a single “magic folder,” SugarSync gives me the freedom to sync any folder directly from my computer. I didn’t have to change the way I work — instead, SugarSync adapted to my workflow.

In addition, it always gives me peace of mind. Its Protected Folders feature acts like a digital safety net. Even if I accidentally overwrite a file, I can easily restore its previous version.

Most importantly, all my essential files — whether they’re on my office laptop or personal desktop — are always up to date on my phone as well. I can truly work from anywhere. It might be a premium service, but the convenience and security it provides make it worth every penny.
SteveHVerified Review
Posted on Oct 28, 2020

“Not totally reliable a real shame because otherwise perfect”

Overall rating4.0
The bad news. It doesn't always seem to spot that a file has been changed, so if you absolutely have to rely on it then go elsewhere (I wish I could recommend somewhere)
The good news.
No special sync folders, you just select the folders you want to be synced. (eg My Documents, \users\me etc). In our household we have Desktop, HisLaptop, HerLaptop,ChildLaptop. MyDocuments on each laptop syncs to Desktop\him desktop\her desktop\child. And so on for various other folders. Now if I create a new file, edit an existing file or even delete a file then that change is uploaded straightaway (ish) to the SS website, and then gets pushed down to the synced folder. Perfect.
As a bonus you can create a link to a folder (eg HolidayPhotos) and send that link to the interested party (eg grandparents). It costs me about 70$ a year for 250G.
It's a bit of a hog on starytup, after that you don't really notice it's there. I would recommend it to anyone,IF ONLY IT WORKED ALL THE TIME. But it %^&*( doesn't

Capabilities

SugarSync features

The full feature set, grouped by module.

File Sync Software

  • Synchronization Scheduling
  • Two-Way Synchronization

Plans

SugarSync pricing

Price Type
Year
Free Version
No
Payment Frequency
Monthly Payment
Free Trial
30 Days
Standard$7.49 / year

Media

Screenshots & video

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