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Talkus turns Slack into a simple help desk platform.

Talkus turns Slack into a simple help desk platform. Get all the necessary tools to provide awesome experiences to your clients: live chat, phone, text, emails and social media, knowledge base. Slack is already your internal communication backbone and employees your best asset. We bring customers conversations right in your Slack so all employees can answer in a snap and deliver exceptional support without switching between applications.

Talkus
Licensing & Deployment
  • Cloud Hosted
  • Web-based
Support
  • Chat
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

Media

Talkus Core Features

Focus of Help Desk Feature
  • Customization
  • Online Application
  • Call Routing
  • Email Integration
  • Live Chat
  • Multi-Channel
  • Real-time Chat
  • Ticketing Management

Talkus Pricing

Pricing Type
  • Flat Rate
Free Version
  • Yes
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Free
Vendor pricing page
Plans & Packages
Standard
$48 Per Month

Talkus Reviews

5.0 1 Review
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Joey Steele

Talkus is the most powerful help desk platform that includes Twilio SMS and Slack for teams to communicate with customers.

Good!! Just started working with service. Quite a convenient way to communicate with clients. I have been waiting for this and it is just as good as it should be. it gives full reports, assets management, and control. I just love it as it allows me to do the job nicely.

What was the project name that you have worked with Talkus?

Help Desk Software

How long have you used Talkus?

8 Months

How frequently you use Talkus?

Daily

What do you like the most about Talkus?

Seamless integration with other apps.

Super easy as well as a very quick platform.

Ticket raising is very easy.

What do you like the least about Talkus?

Very easy but at the same time very confusing.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
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