Overview
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Service Centre is a modular product and designed to integrate in a range of configurations to meet specific customer requirements. All the functionality you would expect from Tesseract, the leading Service Management Software provider, now comes as standard:
•Asset tracking & configuration control with serial/asset numbers & full audit trail.
•Contract Administration with SLA, billing, warranty control & third party support.
•Meter billing; usage, minimum & block together with consumables.
•Call logging with diary, SLA escalation & full audit trail. Engineer dispatch with job update, parts usage & job invoicing.
•Logistics control for warehouse and van, both repairable & disposal parts.
•Full workshop repair module including booking in/out wizard and full audit.
•Sales Tracking System with Remote Access for salesmen.
•Generation of sales and contract quotations using simple wizard.
Media
Tesseract Service Centre
Core Features
Service Dispatch Features
  • Booking Management
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • GPS Tracking
  • Inventory Control
  • Job Management
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
HVAC Features
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes/Estimates
  • Service History Tracking
  • Technician Management
  • Work Order Management
Building Maintenance Features
  • Asset Tracking
  • Billing & Invoicing
  • Customer Database
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Preventive Maintenance
  • Service History
  • Technician Management
  • Work Order Management
Pricing
Pricing Type
Contact Vendor
Free Version
No
Payment Frequency
Quote Based
Customer Reviews
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Licensing & Deployment
  • Cloud Hosted
  • Web-based
Support
  • Phone
Knowledge Base
  • Help Guides
  • Blogs
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