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Traditionally, companies have used CRMs to evaluate, track and capitalize on the customer experience while the employee and candidate experience has been hidden in a series of disjointed systems. Applicant Tracking, HR Information, Human Capital Management and Learning Management systems capture valuable data, while nobody outside of HR has access or insight. Introducing Traction ERM, an employee relationship management (ERM) solution built on the Salesforce platform. Traction ERM connects these data silos to create an integrated HR system that enhances the employee experience, while adding value to the business through a 360-degree employee view.
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