Upsella

Upsella is an SMS upsell platform for Shopify that increases customer lifetime value through automated post-purchase campaigns and AI-powered conversations.

Core Functionality:
• Post-Purchase Upsells: Send personalized product recommendations after orders to increase repeat purchases and average order value
• AI Sales Agent: Responds to customer replies, answers questions, handles objections, and guides conversations toward additional purchases
• Campaign Automation: Triggers for post-purchase, abandoned cart, browse abandonment, winback, and signup sequences
• Discount Optimization: Tests discount strategies automatically to maximize profit per campaign

Platform Features:
• Dedicated toll-free SMS number with carrier compliance
• Revenue attribution and ROI tracking per campaign
• Two-way conversation management
• Pre-built upsell templates

Integrates with Shopify orders, customers, and product catalog for relevant recommendations.