Useroam

Useroam is an all-in-one guest WiFi platform for hospitality and retail businesses such as hotels, restaurants, cafes and shopping malls.

At its core, Useroam provides branded captive portals where guests connect via SMS, WhatsApp, social media or ID verification, while automatically keeping 5651-compliant, digitally signed connection logs required by Turkish law.

Its Bumerang marketing suite turns guest data into revenue: automated Welcome, Win-back and Loyalty campaigns over WhatsApp and SMS; smart surveys that send happy guests to Google reviews and unhappy ones to private feedback; QR menus with product analytics; and a hotel module for room requests, table orders and staff operations with SLA tracking.

Useroam supports major firewall and access point vendors including Sophos, Fortinet, MikroTik, Ruijie and Zyxel. With real-time analytics, visitor insights and multi-language portals, it turns one-time visitors into returning customers.