Verloop.io

5.0 1 Review

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Conversational AI for Customer Support, Your path to effortless engagement.

Verloop is a team of young, highly motivated professionals who are on a mission to make conversations with businesses more personal and 24x7. We help B2C businesses automate their conversations with customers and make them highly personalised. This enables companies to run an automated 24x7 customer engagement platform at a fraction of cost when compared to running it manually. Businesses use Verloop as an end to end chat platform to automate customer support, generate more leads, qualify leads, push relevant offers etc. Those live with us for more than 3 months have seen up to 30% drop in tickets handled by human support reps and 18% increase in engagement. Under the hood, Verloop is powered by homegrown machine learning algorithms especially in NLP, NLU and pattern matching. We are creators of own Order-Guarantee Messaging Protocol and love FOSS ❤️

Industries

Banking
Financial-services
Leisure-travel
Marketing-advertising
Retail
Telecommunications
Wholesale

Licensing & Deployment

Proprietary
Cloud Hosted
Web-based
iPhone/iPad
Android
Windows
Mac
Linux

Support

Email
Chat
Phone
24x7 Support

Training

Webinar

Knowledge Base

Help Guides
Video
Blog
Case Studies

Media

Verloop.io Core Features

Focus of Live Chat Feature

Alerts/Notifications
Canned Responses
Chat Bots
Reports & Analytics
Visitor Tracking

Verloop.io Pricing

Pricing Type

Contact Vendor

Preferred Currency

USD ($)

Free Version

Payment Frequency

Quote Based

Vendor pricing page

Verloop.io Reviews

5.0 1 Review

Nila Chahal

Posted on Feb 16, 2023

Verloop is the world’s leading customer support automation that helps businesses deliver delightful support experiences to their customers.

Brilliant and working very conveniently. We have experienced the best of its kind. It really helps us to communicate with customers. it does what it says in the description. works very well and does everything I need. This is by far the easiest, most stable and best I have found.

What was the project name that you have worked with Verloop.io?

Live Chat Software , Conversational Marketing Platform

How long have you used Verloop.io?

8 Months

How frequently you use Verloop.io?

Daily

What do you like the most about Verloop.io?

Nice and well-designed dashboard to use.

Very helpful and user-friendly solution.

Easy to navigate and intuitive tool.

What do you like the least about Verloop.io?

Chat notifications don't pop up instantly, so hopefully, they will resolve it.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating