“Verloop is the world’s leading customer support automation that helps businesses deliver delightful support experiences to their customers.”

Verloop.io
Deployment
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Overview
About Verloop.io
Verloop is a team of young, highly motivated professionals who are on a mission to make conversations with businesses more personal and 24x7. We help B2C businesses automate their conversations with customers and make them highly personalised. This enables companies to run an automated 24x7 customer engagement platform at a fraction of cost when compared to running it manually. Businesses use Verloop as an end to end chat platform to automate customer support, generate more leads, qualify leads, push relevant offers etc.
Those live with us for more than 3 months have seen up to 30% drop in tickets handled by human support reps and 18% increase in engagement. Under the hood, Verloop is powered by homegrown machine learning algorithms especially in NLP, NLU and pattern matching. We are creators of own Order-Guarantee Messaging Protocol and love FOSS ❤️
At a glance
Software information
Industries served, licensing and the support Verloop.io provides.
Industries
- Banking
- Financial-services
- Leisure-travel
- Marketing-advertising
- Retail
- Telecommunications
Licensing
- Proprietary
- Quote Based
Support
- Live Chat
- Phone
- 24x7 Support
Training
- Webinar
Knowledge Base
- Help Guides
- Video
- Blog
- Case Studies
Review analytics
What customers report
What users like the most
- Nice and well-designed dashboard to use.
- Very helpful and user-friendly solution.
- Easy to navigate and intuitive tool.
What users like the least
- Chat notifications don't pop up instantly, so hopefully, they will resolve it.
What users say
Review Analytics of Verloop.io
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Capabilities
Verloop.io features
The full feature set, grouped by module.
Plans
Verloop.io pricing
Media