Verloop.io

5.0 (1 Review)|Write a Review|Claimed profile
India HQFounded 2016

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

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Overview

About Verloop.io

Verloop is a team of young, highly motivated professionals who are on a mission to make conversations with businesses more personal and 24x7. We help B2C businesses automate their conversations with customers and make them highly personalised. This enables companies to run an automated 24x7 customer engagement platform at a fraction of cost when compared to running it manually. Businesses use Verloop as an end to end chat platform to automate customer support, generate more leads, qualify leads, push relevant offers etc.

Those live with us for more than 3 months have seen up to 30% drop in tickets handled by human support reps and 18% increase in engagement. Under the hood, Verloop is powered by homegrown machine learning algorithms especially in NLP, NLU and pattern matching. We are creators of own Order-Guarantee Messaging Protocol and love FOSS ❤️

At a glance

Software information

Industries served, licensing and the support Verloop.io provides.

Industries

  • Banking
  • Financial-services
  • Leisure-travel
  • Marketing-advertising
  • Retail
  • Telecommunications

Licensing

  • Proprietary
  • Quote Based

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
Languages (1)
English

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0

What users like the most

  • Nice and well-designed dashboard to use.
  • Very helpful and user-friendly solution.
  • Easy to navigate and intuitive tool.

What users like the least

  • Chat notifications don't pop up instantly, so hopefully, they will resolve it.

What users say

Review Analytics of Verloop.io

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
Nice and well-designed dashboard to use.Very helpful and user-friendly solution.Easy to navigate and intuitive tool.
Detailed Reviews of Verloop.io
Sort ByWrite a Review
Nila ChahalVerified Review
Posted on Feb 16, 2023

“Verloop is the world’s leading customer support automation that helps businesses deliver delightful support experiences to their customers.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
Brilliant and working very conveniently. We have experienced the best of its kind. It really helps us to communicate with customers. it does what it says in the description. works very well and does everything I need. This is by far the easiest, most stable and best I have found.

Capabilities

Verloop.io features

The full feature set, grouped by module.

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Reports & Analytics
  • Visitor Tracking

Chatbot Software

  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Natural Language Processing (NLP)

Plans

Verloop.io pricing

Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video