Verloop.io

Conversational AI for Customer Support, Your path to effortless engagement.

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Verloop is a team of young, highly motivated professionals who are on a mission to make conversations with businesses more personal and 24x7. We help B2C businesses automate their conversations with customers and make them highly personalised. This enables companies to run an automated 24x7 customer engagement platform at a fraction of cost when compared to running it manually. Businesses use Verloop as an end to end chat platform to automate customer support, generate more leads, qualify leads, push relevant offers etc. Those live with us for more than 3 months have seen up to 30% drop in tickets handled by human support reps and 18% increase in engagement. Under the hood, Verloop is powered by homegrown machine learning algorithms especially in NLP, NLU and pattern matching. We are creators of own Order-Guarantee Messaging Protocol and love FOSS ❤️
Magiclane App Services Private Limited Inc
2016
India
7 Industries
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

SUPPORT

  • Email
  • Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies

Verloop.io Core Features

Live Chat

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Reports & Analytics
  • Visitor Tracking

Customer Engagement

  • Communication Management
  • Feedback Management
  • Live Chat
  • Reporting/Analytics

Conversational Marketing Platform

  • Appointment Scheduling
  • Chatbot
  • Group Messaging
  • Live Chat
  • Multi-Channel Communication

Chatbot

  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Natural Language Processing (NLP)

Verloop.io Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based

Verloop.io Reviews

5.0 1 Reviews
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Verloop is the world’s leading customer support automation that helps businesses deliver delightful support experiences to their customers.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

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Review Summary

Brilliant and working very conveniently. We have experienced the best of its kind. It really helps us to communicate with customers. it does what it says in the description. works very well and does everything I need. This is by far the easiest, most stable and best I have found.

Which features have you used in Verloop.io?

Live Chat Software , Conversational Marketing Platform

How long have you used Verloop.io?

8 Months

How frequently you use Verloop.io?

Daily

What do you like the most about Verloop.io?

Nice and well-designed dashboard to use.

Very helpful and user-friendly solution.

Easy to navigate and intuitive tool.

What do you like the least about Verloop.io?

Chat notifications don't pop up instantly, so hopefully, they will resolve it.