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VMukti 1.1 Open Source Call Center Software

VMukti 1.1 a complete call center solution which supports both Inbound and Outbound Call Centers. Built with an open architecture and supporting common standards (ITU, IETF standards) it eliminates the need for proprietary hardware and software.VMukti 1.1 has all the necessary features to go beyond providing value to customers with its robust and demand-driven features.

VOIP-Info.org
2003
United States
  • Banking
  • Financial-services
  • Insurance
  • Retail
  • Telecommunications
5 Industries
  • English
1 Language
Industries
  • Banking
  • Financial-services
  • Insurance
  • Retail
  • Telecommunications
Licensing & Deployment
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  • Email
  • Phone
  • 24x7 Support
Training
  • Webinar
  • Documentation
Knowledge Base
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Vmukti1.1

Vmukti1.1 Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Conference Calling
  • Escalation Management
  • Manual Dialer
  • Queue Management
Focus of VoIP Feature
  • Call Parking
  • Call Recording
  • Call Routing
  • Contact Management
  • Encryption
  • Interactive Voice Response
  • Messaging
  • Unified Communications
  • Voice Quality Enhancement

Vmukti1.1 Pricing

Pricing Type
  • Free
Vendor pricing page

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