Vtiger Help Desk Reviews & Pricing 2026

Build Enduring Customer Relationships

Vtiger Help Desk is a software for multi-channel customer support organizations to manage cases at scale, and at SLA-speeds. Your customer support operations benefit from Vtiger Help Desk in 3 important ways: resolve issues in ways your customers prefer, set your agents up for success and make it easy for support managers to be on top of things.

Licensing & Deployment

Cloud Hosted
On Premises
Web-based
iPhone/iPad
Android
Windows
Mac

Support

Chat
Phone

Knowledge Base

Help Guides
Video Guides
Blogs
Webinars
On-Site Training

Media

Vtiger Help Desk Core Features

Focus of Help Desk Feature

Analytics & Reporting
Customer Review
Customization
Dashboards
Email Integration
Escalation
Live Chat
Multi-Channel
SLA
Ticketing Management

Vtiger Help Desk Pricing

Pricing Type

Free

Payment Frequency

Monthly Payment
Annual Subscription
Free

Vendor pricing page

Vtiger Help Desk Reviews

5.0 1 Review

Alina Stephenson

Posted on Jan 20, 2023

Vtiger Help Desk is a complete solution that has tools that help you register customer queries and speak to your customers.

Absolutely fantastic!! This software works great and shows better functionality than other similar tools. I have been using so much software to manage my company’s communication with our clients but this one has proven to be the best suited for my business.