Vtiger Help Desk

Build Enduring Customer Relationships

5.0 1 Reviews
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Vtiger Help Desk is a software for multi-channel customer support organizations to manage cases at scale, and at SLA-speeds. Your customer support operations benefit from Vtiger Help Desk in 3 important ways: resolve issues in ways your customers prefer, set your agents up for success and make it easy for support managers to be on top of things.
Vtiger

Screenshot & Video

1/4

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

SUPPORT

  • Chat
  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

Vtiger Help Desk Core Features

Help Desk

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Live Chat
  • Multi-Channel
  • SLA
  • Ticketing Management

Vtiger Help Desk Pricing

Pricing Type

  • Free

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Free

Vtiger Help Desk Reviews

5.0 1 Reviews
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Vtiger Help Desk is a complete solution that has tools that help you register customer queries and speak to your customers.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

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Review Summary

Absolutely fantastic!! This software works great and shows better functionality than other similar tools. I have been using so much software to manage my company’s communication with our clients but this one has proven to be the best suited for my business.

Which features have you used in Vtiger Help Desk?

Help Desk Software

How long have you used Vtiger Help Desk?

8 Months

How frequently you use Vtiger Help Desk?

Daily

What do you like the most about Vtiger Help Desk?

It is fast, convenient and user-friendly.

I am extremely impressed with the services.

It works like a charm, very smoothly.

What do you like the least about Vtiger Help Desk?

Some advanced features are required otherwise it's good to use.

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