Top Call Center Services in India

Researched by:Goodfirms Research TeamUpdated:September 12, 2026

Goodfirms has reviewed 245 Call Center Services in India as of September 2026. The top-ranked firm is Right Path Global Services Private Limited (4.5 stars, 2 verified reviews, < $25/hr, founded 2024, Pune). Across the category, the median hourly rate is $25, median client rating is 4.8, and 35% of firms employ 50+ members. Explore the vetted Call Center Services in India companies below, compare their strengths, and connect with the provider best suited to your requirements.

Are you looking to hire call center services in India? There are several significant advantages of outsourcing your call center requirements in India. Whether you wish to provide 24X7 service or coverage for business operations and consumers outside your time zone, hiring call center services in India is the best alternative. Apart from the ability to provide support around the clock, you also benefit from a highly-skilled and talented resource pool. India is an experienced outsourcing destination, and you can leverage the expertise of call center companies in India to provide the necessary boost to your business.
There are many companies in India ready to serve your business. However, it is important to consider that not all call center service providers in India will match your business requirements. Hence, Goodfirms has prepared a list of top-performing firms complemented with information on crucial inquiry points to help you find the best suitable match. Information such as company content, project portfolio, service offered, focus area, team size, pricing model, and research scores help you make an informed business decision. Please continue to explore this refined list of firms to hire the best call center outsourcing company in India that meets your business standards.

Goodfirms has verified 245 Call Center Services in India - part of 1,633+ Call Centers Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Call Center Companies in India | Top Call Center Service Providers in India

Find a Call Center Services Company Near you
Find a Call Center Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Manomay Informatics is a comprehensive IT company, which provides service on Web based technology and IT Infrastructure Facilities for small, medium and large-scale Enterprises, governmental organizations and Departments. Our technology service includes Network Solutions, Data center Deployment and Management, Web-Based Application Development, Business Identity Management, Online Campaigning & Marketing, IT Infrastructure Facility Management, Concept Design ... read Manomay Informatics reviews & insights

    $100 - $149/hr
    10 - 49
    0
    Thane, India
  • QwikSpark Technology is a company that delivers web solutions to various business intricacies. We aim to enable clients to grow their organizations and brands vastly by establishing firm and consistent relationships. Our team experts will closely contact the firm to analyze, solve, develop, and execute the quality result. Through the latest and most adapted technology ... read QwikSpark Technologies Pvt. Ltd. reviews & insights

    < $25/hr
    10 - 49
    2021
    Tirupati, India
  • Yaandu Corporate Private Limited is a global, industry-leading, custom software development company and digital solutions provider. We leverage advanced technology to help businesses scale in competitive markets. We specialize in building digital products tailored to your unique business needs in various industries, empowering you to achieve your business goals seamlessly across worldwide. As a global ... read Yaandu Corporate Private Limited reviews & insights

    $25 - $49/hr
    2 - 9
    2024
    Salem, India
  • ABLION is a well-established team of designers, developers and strategists. For over a decade, we've helped many businesses to grow in various ways like branding, graphics design, web design, mobile development, etc. Established in 2004 Ablion is headquartered in Burdwan, West Bengal with another presence in Kolkata, India. Ablion is your prime destination for all ... read Ablion IT Solutions Pvt Ltd reviews & insights

    < $25/hr
    10 - 49
    2004
    Burdwan, India
  • KSquare Systems expertise are: Healthcare: Advanced EHR systems, telemedicine platforms.HIPAA, GDPR, and HL7HIPAA-compliant solutions. Finance & Banking: Secure fintech applications, payment gateways and fraud detection systems with strong encryption protocols. Retail & E-commerce: Custom shopping platforms, inventory management, and seamless payment integration to enhance customer experience. Manufacturing: ERP systems, and automated workflows. Education: e-learning platforms, ... read KSquare Systems reviews & insights

    < $25/hr
    10 - 49
    2023
    Jaipur, India

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Valuable insights from top experts accelerate decision-making.

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The Magical Quadrant

Hover any bubble for the firm's exact scores. Filter the view using the controls on the right.

360-PERFORMANCE VIEW (Y) →
0255075100
Industry ContendersIndustry LeadersUpcoming AchieversMarket Influencers
0255075100
CORE COMPETENCIES (X) →

The four quadrants explained

Each card shows the count of firms in that quadrant and the top 5 by composite score.

Industry Leaders
Top-right · Both axes ≥ 50
0FIRMS

Strong on both Core Competencies and 360-Performance. These firms have proven track records, deep specialisation, and solid client outcomes. Default recommendation for most buyers.

Industry Contenders
Top-left · Y ≥ 50, X < 50
1FIRMS

Strong execution but broader service mix. High-quality generalists - good fit if your project crosses multiple disciplines in one engagement.

Top 5 by composite score

1Vserve Ebusiness Solutions46 / 51
Top firms in this category

No firm has cleared the Leaders threshold (≥ 50 on both axes) in this category yet. The 8 highest-scoring firms overall are shown below.

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All states ranked by Value Score.

Every state in scope, ranked by Value Score.

StateFirmsAvg RateAvg RatingValue ScoreAction
INTamil Nadu108$39/hr584View firms
INWest Bengal32$32/hr583View firms
INTelangana72$37/hr583View firms
INMadhya Pradesh17$30/hr583View firms
INGujarat105$37/hr4.982View firms
INPunjab22$33/hr582View firms
INDelhi100$45/hr4.980View firms
INUttar Pradesh77$56/hr4.977View firms
INBihar4$50/hr575View firms
INMaharashtra135$50/hr4.674View firms
INRajasthan41$36/hr-73View firms
INKerala14$28/hr-73View firms
INJharkhand5$28/hr-71View firms
INAssam5$28/hr-71View firms
INAndhra Pradesh7$34/hr-69View firms
INHimachal Pradesh1$25/hr-69View firms
INHaryana27$47/hr-68View firms
INUttarakhand2$31/hr-68View firms
INChandigarh2$37/hr-66View firms
INKarnataka86$42/hr465View firms
INJammu and Kashmir2$50/hr-61View firms
INOdisha5$94/hr-46View firms
INGoa1--8View firms
INChhattisgarh1--8View firms
INTamil Nadu
108 firms$39/hr5
Value Score84 / 100
INWest Bengal
32 firms$32/hr5
Value Score83 / 100
INTelangana
72 firms$37/hr5
Value Score83 / 100
INMadhya Pradesh
17 firms$30/hr5
Value Score83 / 100
INGujarat
105 firms$37/hr4.9
Value Score82 / 100
INPunjab
22 firms$33/hr5
Value Score82 / 100
INDelhi
100 firms$45/hr4.9
Value Score80 / 100
INUttar Pradesh
77 firms$56/hr4.9
Value Score77 / 100
INBihar
4 firms$50/hr5
Value Score75 / 100
INMaharashtra
135 firms$50/hr4.6
Value Score74 / 100
INRajasthan
41 firms$36/hr
Value Score73 / 100
INKerala
14 firms$28/hr
Value Score73 / 100
INJharkhand
5 firms$28/hr
Value Score71 / 100
INAssam
5 firms$28/hr
Value Score71 / 100
INAndhra Pradesh
7 firms$34/hr
Value Score69 / 100
INHimachal Pradesh
1 firms$25/hr
Value Score69 / 100
INHaryana
27 firms$47/hr
Value Score68 / 100
INUttarakhand
2 firms$31/hr
Value Score68 / 100
INChandigarh
2 firms$37/hr
Value Score66 / 100
INKarnataka
86 firms$42/hr4
Value Score65 / 100
INJammu and Kashmir
2 firms$50/hr
Value Score61 / 100
INOdisha
5 firms$94/hr
Value Score46 / 100
INGoa
1 firms
Value Score8 / 100
INChhattisgarh
1 firms
Value Score8 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

Get matched firms

States with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Tamil Nadu · $0-24/hr

52 firms in this tier - more than any other state, averaging 5.0 ★. Top picks: Vserve Ebusiness Solutions, Fresa Technologies, Bewage Technologies.

Mid-tier leader
Maharashtra · $50-99/hr

21 firms in this tier - more than any other state. Top picks: Tata Consultancy Services, KServe, Infinity Servisols.

Top tier leader
Uttar Pradesh · $150+/hr

4 firms in this tier - more than any other state. Top picks: Denave, TopHawks, Mas Callnet.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms