Top BPO Companies in Florida, US

Researched by:Goodfirms Research TeamUpdated:September 8, 2026

Goodfirms has reviewed 241 BPO Companies in Florida, US as of September 2026. The top-ranked firm is AnswerForce (5.0 stars, 17 verified reviews, NA, founded 2003, Alachua). Across the category, the median hourly rate is $25, median client rating is 4.8, and 31% of firms employ 50+ members. Explore the vetted BPO Companies in Florida, US below, compare their strengths, and connect with the provider best suited to your requirements.

When you hire the business process outsourcing companies in Florida, you avail the facility of building new networks for your business. It is not easy for the employees to always focus on ways to network with prospects as they have to fulfill the irregular responsibilities. Thus, hiring the experts’ team from BPO services in Florida helps in generating leads and increasing the network through their work experience and several tools and technologies to save their data. By gathering enough data, you can study their interests and behavior efficiently and create marketing plans accordingly. Moreover, the professionals from BPO firms in Florida are always connected with the market and therefore, can help you earn profits easily by working as per the latest tactics. Goodfirms, thus after a thorough analysis, has made a list of the best BPO companies in Florida with feedback from trustworthy clients.

241Verified firms
$25/hrMedian hourly rate
4.8 ★Median rating
31%Have 50+ members

Goodfirms has verified 241 BPO Companies in Florida, US - part of 6,164+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top Florida BPO companies | BPO firms in Florida

Find a BPO Services Company Near you
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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • At CloudBridges, we specialize in transforming how call centers communicate, connect, and grow. Our team provides end-to-end VoIP and ViciDial setup, ensuring flawless connectivity and seamless campaign performance for legit USA and UK markets. With expertise in predictive dialer systems, hosted PBX, CRM integration, and call center outsourcing, CloudBridges helps businesses boost agent productivity, enhance ... read Cloud Bridges LLC reviews & insights

    $25 - $49/hr
    10 - 49
    2023
    Saint Petersburg, United States

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USOrlando31$35/hr582View firms
USPompano Beach2$25/hr581View firms
USTampa32$47/hr579View firms
USMiami Beach5$28/hr4.878View firms
USParkland1$37/hr577View firms
USFlorida City5$62/hr573View firms
USSarasota4$25/hr-72View firms
USAlachua1-572View firms
USDeerfield Beach1-572View firms
USSaint Petersburg13$75/hr571View firms
USFort Lauderdale6$75/hr570View firms
USCoral Springs2$25/hr-70View firms
USCoral Gables2$25/hr-70View firms
USBoynton Beach2$25/hr-70View firms
USLake Mary1$25/hr-69View firms
USMiami51$51/hr4.469View firms
USMaitland1$25/hr-69View firms
USJacksonville Beach1$25/hr-69View firms
USAtlantic Beach1$25/hr-69View firms
USWinter Haven1$25/hr-69View firms
USLakeland1$25/hr-69View firms
USDoral1$25/hr-69View firms
USAltamonte Springs1$25/hr-69View firms
USLongwood1$25/hr-69View firms
USPinellas Park1$25/hr-69View firms
USRiverview1$25/hr-69View firms
USLake Placid1$25/hr-69View firms
USNorth Lauderdale1$25/hr-69View firms
USTallahassee1$25/hr-69View firms
USPalm Beach Gardens1$25/hr-69View firms
USBrooksville1$25/hr-69View firms
USBradenton1$25/hr-69View firms
USSt. Petersburg3$31/hr-69View firms
USJacksonville20$46/hr-67View firms
USKissimmee2$37/hr-66View firms
USPembroke Pines3$37/hr-66View firms
USFort Myers2$37/hr-66View firms
USWeston1$37/hr-65View firms
USBartow1$37/hr-65View firms
USPalmetto1$37/hr-65View firms
USBrandon1$37/hr-65View firms
USBrent1$37/hr-65View firms
USWest Palm Beach3$46/hr-63View firms
USBoca Raton5$66/hr-56View firms
USWesley Chapel3$75/hr-52View firms
USSafety Harbor1$75/hr-50View firms
USMargate3--16View firms
USOrange Park2--13View firms
USSeminole1$175/hr-11View firms
USNorth Palm Beach1--8View firms
USFt. Lauderdale1--8View firms
USLargo1--8View firms
USPalm Harbor1--8View firms
USFloral City1--8View firms
USDelray Beach1--8View firms
USFernandina Beach1--8View firms
USOldsmar1--8View firms
USOviedo1--8View firms
USMiramar1--8View firms
USOrlando
31 firms$35/hr5
Value Score82 / 100
USPompano Beach
2 firms$25/hr5
Value Score81 / 100
USTampa
32 firms$47/hr5
Value Score79 / 100
USMiami Beach
5 firms$28/hr4.8
Value Score78 / 100
USParkland
1 firms$37/hr5
Value Score77 / 100
USFlorida City
5 firms$62/hr5
Value Score73 / 100
USSarasota
4 firms$25/hr
Value Score72 / 100
USAlachua
1 firms5
Value Score72 / 100
USDeerfield Beach
1 firms5
Value Score72 / 100
USSaint Petersburg
13 firms$75/hr5
Value Score71 / 100
USFort Lauderdale
6 firms$75/hr5
Value Score70 / 100
USCoral Springs
2 firms$25/hr
Value Score70 / 100
USCoral Gables
2 firms$25/hr
Value Score70 / 100
USBoynton Beach
2 firms$25/hr
Value Score70 / 100
USLake Mary
1 firms$25/hr
Value Score69 / 100
USMiami
51 firms$51/hr4.4
Value Score69 / 100
USMaitland
1 firms$25/hr
Value Score69 / 100
USJacksonville Beach
1 firms$25/hr
Value Score69 / 100
USAtlantic Beach
1 firms$25/hr
Value Score69 / 100
USWinter Haven
1 firms$25/hr
Value Score69 / 100
USLakeland
1 firms$25/hr
Value Score69 / 100
USDoral
1 firms$25/hr
Value Score69 / 100
USAltamonte Springs
1 firms$25/hr
Value Score69 / 100
USLongwood
1 firms$25/hr
Value Score69 / 100
USPinellas Park
1 firms$25/hr
Value Score69 / 100
USRiverview
1 firms$25/hr
Value Score69 / 100
USLake Placid
1 firms$25/hr
Value Score69 / 100
USNorth Lauderdale
1 firms$25/hr
Value Score69 / 100
USTallahassee
1 firms$25/hr
Value Score69 / 100
USPalm Beach Gardens
1 firms$25/hr
Value Score69 / 100
USBrooksville
1 firms$25/hr
Value Score69 / 100
USBradenton
1 firms$25/hr
Value Score69 / 100
USSt. Petersburg
3 firms$31/hr
Value Score69 / 100
USJacksonville
20 firms$46/hr
Value Score67 / 100
USKissimmee
2 firms$37/hr
Value Score66 / 100
USPembroke Pines
3 firms$37/hr
Value Score66 / 100
USFort Myers
2 firms$37/hr
Value Score66 / 100
USWeston
1 firms$37/hr
Value Score65 / 100
USBartow
1 firms$37/hr
Value Score65 / 100
USPalmetto
1 firms$37/hr
Value Score65 / 100
USBrandon
1 firms$37/hr
Value Score65 / 100
USBrent
1 firms$37/hr
Value Score65 / 100
USWest Palm Beach
3 firms$46/hr
Value Score63 / 100
USBoca Raton
5 firms$66/hr
Value Score56 / 100
USWesley Chapel
3 firms$75/hr
Value Score52 / 100
USSafety Harbor
1 firms$75/hr
Value Score50 / 100
USMargate
3 firms
Value Score16 / 100
USOrange Park
2 firms
Value Score13 / 100
USSeminole
1 firms$175/hr
Value Score11 / 100
USNorth Palm Beach
1 firms
Value Score8 / 100
USFt. Lauderdale
1 firms
Value Score8 / 100
USLargo
1 firms
Value Score8 / 100
USPalm Harbor
1 firms
Value Score8 / 100
USFloral City
1 firms
Value Score8 / 100
USDelray Beach
1 firms
Value Score8 / 100
USFernandina Beach
1 firms
Value Score8 / 100
USOldsmar
1 firms
Value Score8 / 100
USOviedo
1 firms
Value Score8 / 100
USMiramar
1 firms
Value Score8 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Miami · $0-24/hr

16 firms in this tier - more than any other city, averaging 5.0 ★. Top picks: Solved Puzzle, MIXBS Inc, AnswerHero.

Mid-tier leader
Miami · $50-99/hr

3 firms in this tier - more than any other city. Top picks: Medusind, Responsive Call Center, Signius Communications.

Top tier leader
Miami · $150+/hr

1 firms in this tier - more than any other city. Top picks: Upcision.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms