Top Call Center Services in Netherlands

Researched by:Goodfirms Research TeamUpdated:September 21, 2026

Goodfirms has reviewed 5 Call Center Services in Netherlands as of September 2026. The top-ranked firm is Steam connect (0.0 stars, 0 verified reviews, < $25/hr, Beverwijk). Across the category, the median hourly rate is $37, median client rating is 5, and 28% of firms employ 50+ members. Explore the vetted Call Center Services in Netherlands companies below, compare their strengths, and connect with the provider best suited to your requirements.

Hiring call center services in the Netherlands can save you a lot of time and resources. Outsourcing to an industry expert improves the accessibility of your company. When customers feel that they are being listened to, it helps develop a positive customer experience that enhances the brand identity. Such customer service translates into extended loyalty from the customer base, which results in more revenue for the business, which is the ultimate bottom line. However, the biggest challenge for any business is to find such reliable firms delivering exceptional services. The sheer volume of active firms in the booming industry only adds to such selection problems.
Hence, Goodfirms has prepared a directory of call center companies in the Netherlands to tackle your selection issues and find the best business fit. This comprehensive directory provides valuable insights, research scores, and verified reviews that help service seekers find a suitable match based on their requirements. The data is compiled in a concise and user-friendly manner that makes it easier for you to navigate the directory. Please feel free to explore this categorized directory and hire the best call center outsourcing services in the Netherlands that meet your budget and business standards.

Goodfirms has verified 5 Call Center Services in Netherlands - part of 1,641+ Call Centers Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top Call Center Companies in Netherlands

Find a Call Center Services Company Near you
Find a Call Center Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Steam-connect conversation software bundles all your contact channels into one solution. It is a future-proof platform that you can connect to anytime, anywhere. Steam-connect gives you complete freedom, regardless of which (future) channels the conversation runs through. All customer interactions are effortlessly tracked, so you never lose track of the storyline. So you can be ... read Steam connect reviews & insights

    < $25/hr
    10 - 49
    Beverwijk, Netherlands
  • We Say So Contact Centers is a young and fresh company, led by a management team with a passion for telemarketing. Since 2006, not a large bell factory, but a very personal atmosphere. Everyone knows each other, young and old, in a cozy office. There is always time for a chat, but everyone is dedicated ... read We Say So reviews & insights

    < $25/hr
    2 - 9
    Delft, Netherlands
  • Contact Center Live offers the total solution to handle all your telephone and internet traffic efficiently and effectively. Contact Center Live is a fully web-based multichannel contact center solution that can be accessed via standard internet browsers. The ideal solution for remote sites and home workers and with unlimited functions. Efficient, complete and flexible!

    < $25/hr
    10 - 49
    2008
    Amsterdam, Netherlands
  • De meeste bedrijven starten met AI vanuit enthousiasme. Ze kopen een tool, laten een paar medewerkers ermee spelen, en drie maanden later is het stil. Niet omdat AI niet werkt. Maar omdat ze zijn begonnen met de technologie in plaats van het probleem. Wij doen het anders. VLNK helpt professionals en organisaties in de Benelux ... read VLNK reviews & insights

    $100 - $149/hr
    2 - 9
    2020
    Rotterdam, Netherlands

    Why VLNK?

    • Proven expertise
    • Transparency & Fair Pricing
    • Quality focussed & Innovative
  • Using AI Tools

    • ChatGPTChatGPT
    • GeminiGemini
    • ClaudeClaude

    PeoplePro is a trusted outsourcing partner for growing businesses. Our dedicated AP, AR, and payroll specialists work like an extension of your own team — accurate, fast, and built to scale — without the cost and complexity of hiring in-house.

    NA
    2 - 9
    2024
    Lelystad, Netherlands

    Why PeoplePro Outsourcing Solutions?

    • Dedicated specialists
    • No hiring, onboarding, or HR burden
    • Lower operational costs

Post your project. Get proposals from PRO-verified firms.

Goodfirms recommends the top 3. You pick the winner.

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Trending insights from Goodfirms

Valuable insights from top experts accelerate decision-making.

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Read all research articles

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All states ranked by Value Score.

Every state in scope, ranked by Value Score.

StateFirmsAvg RateAvg RatingValue ScoreAction
NLGelderland5$25/hr582View firms
NLNorth Holland21$54/hr577View firms
NLUtrecht5$32/hr-69View firms
NLSouth Holland11$56/hr-62View firms
NLFlevoland2$75/hr-51View firms
NLNorth-Brabant2--13View firms
NLOverijssel1--8View firms
NLGelderland
5 firms$25/hr5
Value Score82 / 100
NLNorth Holland
21 firms$54/hr5
Value Score77 / 100
NLUtrecht
5 firms$32/hr
Value Score69 / 100
NLSouth Holland
11 firms$56/hr
Value Score62 / 100
NLFlevoland
2 firms$75/hr
Value Score51 / 100
NLNorth-Brabant
2 firms
Value Score13 / 100
NLOverijssel
1 firms
Value Score8 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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States with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
North Holland · $0-24/hr

4 firms in this tier - more than any other state. Top picks: Pascall, Steam connect, Contact Center Live.

Mid-tier leader
North Holland · $50-99/hr

3 firms in this tier - more than any other state. Top picks: Vlotte Tantes, Groove Digital, Ximedes.

Top tier leader
North Holland · $150+/hr

1 firms in this tier - more than any other state. Top picks: Adyen.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

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