Top Answering Services in Michigan

Researched by:Goodfirms Research TeamUpdated:October 13, 2026

Goodfirms has reviewed 16 Answering Services in Michigan as of October 2026. The top-ranked firm is Top Customer Service (5.0 stars, 16 verified reviews, NA, founded 2010, Adrian). Across the category, the median hourly rate is $25, median client rating is 5, and 21% of firms employ 50+ members. Explore the vetted Answering Services in Michigan companies below, compare their strengths, and connect with the provider best suited to your requirements.

Are you searching for a 24/7 phone answering service in Michigan for your business? Before you start the research, let’s tell you in brief how they work. The telephone answering services in Michigan have call center agents that manage everything through a software. For instance, answer questions about their clients’ products and services, take messages, and take orders, etc. It means everything is highly organized, leaving no room for errors. As such, answering services have become a need for every business today. We did the research part for you. The best answering services in Michigan are listed below!

Goodfirms has verified 16 Answering Services in Michigan - part of 942+ Answering Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top Phone Answering Service in Michigan

Find a Answering Services Company Near you
Find a Answering Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Using AI Tools

    • Grammarly AIGrammarly AI

    We have spent the past decade delivering exceptional service experiences for startups, scale-ups, and Fortune 500 brands across the globe.We are an award-winning customer experience company trusted by industry leaders like Lenovo, DoorDash, ClassPass, and Getaround. From e-commerce and SaaS to fintech, travel, and healthcare, ... read Top Customer Service reviews & insights

    We have spent the past decade delivering exceptional service experiences for startups, scale-ups, and Fortune ... read Top Customer Service reviews & insights

    NA
    250 - 999
    2010
    Adrian, United States
    Top Customer Service has improved our response times and call handling while providing professional support that represents our brand effectively. - Manager
    Visit Website

    Why Top Customer Service?

    • 1200 plus Support Agents in world
    • 97 percent average quality control score
    • Fast response
  • Post your project. Get proposals from PRO-verified firms.

    Goodfirms recommends the top 3. You pick the winner.

  • Make your business 24/7. Power your growth every day of the year. AnswerForce provides professional and friendly call and chat answering services, virtual reception services, live chat, appointment scheduling, and more. Our team of experienced, customer-focused agents handle your calls 24/7, 365 days a year, ... read AnswerForce reviews & insights

    Make your business 24/7. Power your growth every day of the year. AnswerForce provides professional ... read AnswerForce reviews & insights

    NA
    250 - 999
    2003
    Birmingham, United States
    A wonderful service that keeps my company running smoothly and integrates seamlessly once set up. - Jose Masso
    Visit Website
  • We provide your customers with a high quality point of contact that is concerned first and foremost with patient safety, available every hour of every day of the week. When your patients and callers are supported after 24/7 that means the call center is providing the service you rely on. Our organization is experienced at ... read Medical Call Service reviews & insights

    We provide your customers with a high quality point of contact that is concerned first ... read Medical Call Service reviews & insights

    < $25/hr
    2 - 9
    Detroit, United States
  • Using AI Tools

    • ClaudeClaude

    The Backup Line is a 24/7 AI answering service for restoration, roofing, and plumbing contractors. It works exactly the way the name says: your phone still rings first. You answer the calls you can; The Backup Line catches the ones you can't — after-hours, mid-job, or when the line is already busy — so a ... read The Backup Line reviews & insights

    The Backup Line is a 24/7 AI answering service for restoration, roofing, and plumbing contractors. ... read The Backup Line reviews & insights

    NA
    Freelancer
    2026
    Shelby, United States

    Why The Backup Line?

    • Your phone rings first and we catch what you miss
    • Built for restoration, roofing & plumbing
    • Emergency calls escalated to you instantly
  • Missed communications mean lost opportunity. It’s a fact in today’s fast-paced society. Studies have shown that callers are unlikely to leave a voicemail or reach out a second time if their initial contact is left unanswered. That’s where Clementine can help. With decades of experience in the live answering service industry, we take over your ... read Clementine Live Answering Service reviews & insights

    Missed communications mean lost opportunity. It’s a fact in today’s fast-paced society. Studies have shown ... read Clementine Live Answering Service reviews & insights

    $25 - $49/hr
    50 - 249
    Detroit, United States
  • Bennett Communication Solutions has been in business since 1947, which means that wehave the experience and skills to help your business succeed. We provide your callers 24-hour telephone access to your firm while enhancing your image. From Call Center Services to Live Answering or Automated Answering Services, we have the solutions that work for your ... read Bennett Communication Solutions reviews & insights

    Bennett Communication Solutions has been in business since 1947, which means that wehave the experience ... read Bennett Communication Solutions reviews & insights

    $25 - $49/hr
    50 - 249
    1947
    Flint, United States
  • RingWave is a U.S.-based virtual receptionist and customer service provider dedicated to helping small and medium-sized businesses deliver exceptional client support at an affordable cost. Founded by Mike, whose five years of remote customer service experience inspired him to build a more proactive, human-first service model, RingWave offers 24/7 live support from real representatives plus ... read RingWave reviews & insights

    RingWave is a U.S.-based virtual receptionist and customer service provider dedicated to helping small and ... read RingWave reviews & insights

    < $25/hr
    2 - 9
    2024
    Okemos, United States
  • Opus Virtual Offices provides the most complete Virtual Office program available in the industry, with more than 500 locations in the US, giving you the corporate image you require. With our Virtual Office program you are no longer required to have an office to operate your business. Our Program will provide you with all the ... read Opus Virtual Offices reviews & insights

    Opus Virtual Offices provides the most complete Virtual Office program available in the industry, with ... read Opus Virtual Offices reviews & insights

    < $25/hr
    10 - 49
    Southfield, United States
  • Cris Miller founded Accurate Answering Service with her family in 1976, in response to a growing need for a service which focused on quality and professionalism. The company continues to be family owned and operated while her wisdom and vision continue to motivate and instill pride in every operator. The success of a service company ... read Accurate Answering Service reviews & insights

    Cris Miller founded Accurate Answering Service with her family in 1976, in response to a ... read Accurate Answering Service reviews & insights

    < $25/hr
    2 - 9
    1976
    Macomb, United States
  • Our company was founded by Edward and Cheri Freeman in 1988, which continues to grow within the family, including wendy their daughter (operations Manager), and now Colton, Wendy’s son (Sales Manager). Based on excellent customer service and run in a family owned and operated environment, we strive to satisfy and meet every client expectation. By ... read PAS Communications reviews & insights

    Our company was founded by Edward and Cheri Freeman in 1988, which continues to grow ... read PAS Communications reviews & insights

    < $25/hr
    2 - 9
    1988
    Whitmore Lake, United States
  • King Communications is a 24/7 call center that has been providing telephone answering services since 1947. Our primary focus is the customers, our core values drive us to provide high-quality service that can act as an extension to our client’s business. We have experienced agents have the capability of taking messages, setting schedules, call patching, ... read King Communications reviews & insights

    King Communications is a 24/7 call center that has been providing telephone answering services since ... read King Communications reviews & insights

    $25 - $49/hr
    10 - 49
    1947
    Saginaw, United States
  • Dave Savolainen Sr. has led the development of Range Corporation (dba Range Telecommunications) since it became a full-time business on April 1, 1974. Mr. Savolainen's technical expertise has allowed Range to offer industry-leading consumer and commercial electronic services including wireless, security, and telephonic services right here in the Upper Peninsula. Under his leadership, Range has ... read Range Corporation reviews & insights

    Dave Savolainen Sr. has led the development of Range Corporation (dba Range Telecommunications) since it ... read Range Corporation reviews & insights

    < $25/hr
    2 - 9
    Marquette, United States
  • Call Center Experts. Award winning quality driven. Business trained support that consists of dedicated Agents, specialized Agents,or shared Agents. Over 50 years in the industry, recognized for quality for last 20 by national call center organization ATSI . Customized programs for inbound and outbound call center support.

    Call Center Experts. Award winning quality driven. Business trained support that consists of dedicated Agents, ... read Answer United reviews & insights

    < $25/hr
    50 - 249
    1965
    Kalamazoo, United States
  • Rochester Telemessaging Service (RTC) is the only Michigan answering service certified by the Association of TeleServices International (ATSI). We are also the ONLY nationwide answering service / teleservice company to earn ATSI’s Award of Excellence for 21 consecutive years.We bring 45 years of excellence & expertise to each contact. We offer the best in customized ... read Rochester Telemessaging Center reviews & insights

    Rochester Telemessaging Service (RTC) is the only Michigan answering service certified by the Association of ... read Rochester Telemessaging Center reviews & insights

    NA
    50 - 249
    1972
    Detroit, United States
  • Welcome to Micronwebs Micronwebs provides all types of digital marketing services to take your business to a new level, specializing in website design, development, and SEO services. https://micronwebs.com/ Address - Texas, USA 12199 Goddard Detroit mi 48234 Contact No: +1 682 503 1508 Email - [email protected]

    Welcome to Micronwebs Micronwebs provides all types of digital marketing services to take your business ... read Micronwebs reviews & insights

    NA
    10 - 49
    Detroit, United States
  • Using AI Tools

    • ClaudeClaude
    • ChatGPTChatGPT

    SMB Uplevel is an AI operations agency in Metro Detroit. We build, run, and tune the AI systems that take operational work off small-business owners: voice agents that answer and book calls 24/7, missed-call text back, follow-up that chases every lead and open estimate, database reactivation, review automation, website chat, and call intelligence. Phone agents ... read SMB Uplevel reviews & insights

    SMB Uplevel is an AI operations agency in Metro Detroit. We build, run, and tune ... read SMB Uplevel reviews & insights

    NA
    2 - 9
    2026
    Sterling Heights, United States

    Why SMB Uplevel?

    • To automate your business
    • To stop calls unanswered
    • To improve your systems focused on local markets

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