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Best Answering Services Companies

Perusing online for top answering services companies for your business? Here is a list of professional answering services by GoodFirms to take care of your client calls efficiently. The answering service for businesses provides specialist operatives who answer calls for your organization's sake. They can take messages and attempt key business processes, boosting your productivity. This spares your business time & cash and guarantees you are constantly accessible to your customer base, which is an undeniably imperative for businesses today. Hence, GoodFirms brings you a curated list of the best answering services providers for you to select the one that fits your business criteria, with all the homework done from our part.

List of Companies for Top Answering Services in 2019

AnswerConnect
24x7 Live Call Answering Service

AnswerConnect’s telecommunications products— from live answering services to industry-specific contact center solutions including multi-channel support, inbound sales, Spanish-bilingual services, and healthcare and legal reception—serve clients nationwide since 1994. 

$25 - $49/hr
250 - 999
2002
United States
VoiceNation
Going Beyond The Call

VoiceNation is the premier professional live answering service with unmatched quality and service. Voted the highest ranked answering service in 2016 for its professionalism, value and call quality by Clutch.co and named “Top Provider in Industry” by PC World, VoiceNation is positioned as a knowledge leader with innovations in pricing, service, and proprietary open source technology. 

< $25/hr
50 - 249
2002
United States
Answering Service Care
Answering Service with Experience

Since 1974, we have been a premier provider of U.S.-based phone answering services for businesses throughout the U.S., offering 24/7 coverage every day of the year.

$25 - $49/hr
50 - 249
1974
United States
Answering 365
Never miss an urgent call again

Based in Los Angeles, CA, Answering365 is a nationwide award winning premier answering service and call center. For over 25 years, we have been a full service call center available 24/7/365.

NA
50 - 249
1989
United States
Direct Line - Phone Answering Services
24/7 Live Call Answering Support

Direct Line provides a multitude of telephone answering and call center services including attendance lines, HIPAA compliant messaging, bilingual answering services, 24 hour live answering.

$50 - $99/hr
10 - 49
1979
United States
AnswerFirst
A leader in the customer service industry!

The Internet and advances in telecommunications technologies have made it easier than ever for consumers to buy from and communicate with the businesses that they use on a day-to-day basis. The answering service industry has been changed drastically due to these technological advances because call centers are able to handle communications faster than ever. And, with good reason, our clients and their clients expect their phone calls to be answered and their messages to be delivered promptly and accurately all the time and... read more

NA
10 - 49
United States
AnswerNet
Call Center and Answering Services

AnswerNet is a full-service provider of inbound, outbound, automated and business process outsourcing (BPO) call center services. We provide a wide range of telecom solutions such as telephone answering, employee hotlines, customer service, lead qualification and market research.

$25 - $49/hr
250 - 999
1998
United States
1-888-GO-ANSWER!
Ulitmate Outsourced Solutions

Can you remember a time when every call at a company was answered by a friendly, real person? No? Well, neither could we, and that’s why 1888-GO-ANSWER! was created. Founded by a family of entrepreneurs, 1-888-GO-ANSWER! has gained global recognition for its success by staying true to our small business roots and core values. 

< $25/hr
250 - 999
2012
United States
Courteous Communications
The Best Answering Service

We are a 24 hour 7 day per week answering service/call center. We provide excellent telephone service through a combination of professional, experienced employees and state-of-the-art technology. Our call center services and business answering services will help you to maintain good customer service while staying within your budget. We offer an array of services to meet companies needs

< $25/hr
50 - 249
1986
United States
MAP Communications
Call Center Excellence

Since 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go through a vigorous training process which enables them to handle even the most complex scenarios.

$25 - $49/hr
250 - 999
1991
United States
Moneypenny
We make your Customers smile

Moneypenny has been helping businesses deliver outstanding customer experience since 2000. Renowned for our exceptional quality of staff, innovative approach and for the value our services add to clients. 

< $25/hr
250 - 999
2000
United Kingdom
United States
Emenac Call Center Services
Specialized Outbound Sales Outsourcing Service

Emenac Call Center Services can be the contact center for your business that oversees customer relationship with your brand on all communication pathways and boost it. Your brand should reach the customer where they are and where they feel convenient. Our agents are making this possible every day for customer care excellence.

$50 - $99/hr
250 - 999
2003
Canada
LiveVoice

13. LiveVoice

24/7 Live Business Phone Answering Service

LiveVoice is a 24/7 On-Demand Customer Service outsourcing company that provides live answering services and customized call center solutions. We build outsourced customer care teams of live virtual receptionists that are experts in customer support.

< $25/hr
10 - 49
2016
United States
XACT Telesolutions
Providing contact center solutions

XACT has been providing contact center solutions for more than 35 years. Our experience provides a seamless, cost effective integrated solution for your business or organization. XACT specializes in custom designed solutions for those companies who do not fit in a cookie cutter mold. XACT believes in a partnering method of communication. It's your call, chat and email that you are entrusting to us and XACT takes that responsibility seriously.

< $25/hr
250 - 999
1988
United States
ROI Call Center Solutions
Professional services without the hefty price tag

ROI Solutions offers Total Contact Management and Business Support Services. We leverage our expertise to deliver a total package of customer care solutions and contact center services! We provide dedicated 24X7-365 outsourcing solutions. ROI Call Center Solutions is driven by results, whether it is maximizing your revenue opportunities or reducing your costs – we work continuously to improve performance metrics and to optimize your ROI.

$25 - $49/hr
1,000 - 9,999
2008
United States
SAS Call Center
The Small Business Call Center

SAS Call Center is a US based call center service provider for small and medium sized businesses. Services include inbound and outbound communication management and automated IVR services. SAS provides a wide range of communication solutions for businesses such as lead capture, live operator receptionist, order processing, and tier 1 helpdesk.

< $25/hr
10 - 49
1985
United States
Call Experts
Accountability. Customization. Growth.

Call Experts is a family owned and operated call center focused on providing extensive telecommunications and office-based services to professionals in numerous industry categories. 

< $25/hr
50 - 249
1982
United States
Syrow Pvt. Ltd.,
Spread Happiness-Your Customer Success Partner

Syrow is a call center company located in Bangalore providing varied call center services to its clients. Our reputation as a great Call center comes with our expertise with different kinds of Inbound services and Outbound sales campaigns with our expertise across different domains. We are continually improving our systems and processes to provide a great experience for your customers. We work with Small, Medium and large businesses to streamline their operations, cut costs and enhance the client’s brand.

< $25/hr
50 - 249
2016
India
Ansafone Contact Centers
Your Outsourced Contact Center Solution

Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Program.

$25 - $49/hr
250 - 999
1970
United States
Ruby Receptionists
Turn rings into relationships with Ruby

Ruby is the bright and cheerful team of virtual receptionists trained to make a difference in your day and set your business apart. From our offices in Portland, Oregon, we handle your calls with care—using your custom greeting and screening or announcing your calls. At Ruby, there are no canned speeches or conversations.

< $25/hr
250 - 999
2003
United States
Avivi

21. Avivi

Bitrix24 Integration Company

We are a team of Bitrix 24 developers: More than 10-year experience Signing NDA Convenient connection by GIThub and Skype Creating and customizing Bitrix modules and components Gold Bitrix partner Capable leading several projects simultaneously 20+ developers Assigning a sufficient number of high-quality experts for projects of any size and complexity Company workflow ensures on-time releases We work only on Bitrix24, because we really love it We are interested in long-term cooperation with your company

Oleksandr Pobuta, Web Developer at Life Division
Oleksandr Pobuta, Web Developer at Life Division
$25 - $49/hr
10 - 49
2011
Ukraine
Dynamic Business Outsourcing Solutions

DBOS is a fast-growing premium offshore staffing service provider that ensures strategic outsourcing in a cost-efficient way. Guided by our core values: Excellence, Ingenuity, Integrity, and Heart, DBOS is committed to delivering offshore solutions your business needs to meet your KPIs and required ROIs at a reasonable cost.   DBOS offers a free consultation, customised and collaborative transition planning, shared expertise and complete fee transparency to our clients.   DBOS make offshore staffing an affordable option fo... read more

Rod Croxton, GM - Customer Service & Compliance at Alpha Finance
Rod Croxton, GM - Customer Service & Compliance at Alpha Finance
NA
50 - 249
2014
Philippines
Udupi Web Solutions
Digital Transformation

Led by speed, innovation, and quality, Udupi Web Solutions is a well-established company offering full-fledged web, tablet,  and mobile application development services. Our calibre lies in the dedication that we infuse in whatever we do to deliver value to your business. We take care of your business needs by bringing the right solutions without crossing the fine line of budgetary constraints you’ve set. Backed by a team of brainy professionals, Udupi Web Solutions, develops and deploys solutions as per your requirements. Our techni... read more

NAGARANJITH K S, Production - Testing Engineer at Suzlon Group
NAGARANJITH K S, Production - Testing Engineer at Suzlon Group
< $25/hr
10 - 49
2015
India
Eleganz IT Solutions Pvt. Ltd.
Your Digital Identity Partners

We are a Team of Dynamic, Passionate and Experienced Certified Developers & we strive to create innovative business solutions with international standards of quality at an affordable cost. We are a skilled outsourcing partner and we use all our technology and industry knowledge and expertise to develop enterprise and mobile software solutions. Our software technology expertise allows us to offer you custom software development services such as: 1) New application development (including integration with existing applications), 2) Migrat... read more

Vishal Pandya, Risk Advisor insurance  at iSelect
Vishal Pandya, Risk Advisor insurance at iSelect
< $25/hr
10 - 49
2012
India
Cyfuture

25. Cyfuture

Thinking Future. Moving Ahead.

Cyfuture is a leading provider of call center, software development, data center, cloud and outsourced support services to clients in e-commerce, retail, information technology, software services, education, banking and finance sector and government agencies.

Alexis Powell, Author at Go4Customer - Outsourcing Call Center Solution
Alexis Powell, Author at Go4Customer - Outsourcing Call Center Solution
$200 - $300/hr
250 - 999
2001
United States
India
OneCall Contact Center
OUTSOURCING CALL CENTER SERVICES

OneCall Contact Center, LLC offers an on-demand workforce of onshore virtual agents for small businesses. Our business solutions include customer service, outbound sales and lead generations with multi-channel servicing. With no call center overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand.  

$50 - $99/hr
10 - 49
2013
United States
Tiptel

27. Tiptel

International telephone service in Zurich and Zug

Tip Tel is a flexible, efficient and professional team of telephone secretaries located in Zurich and Zug and have been servicing clients of all branches and all sizes for more than 20 years. We provide our services in various languages, have a high quality standard and serve our customers in a very personal way. By making use of our services, our customers can focus on their core business. Our main duty is simple and straight-forward: we answer your telephone and enable you and your employees to fully focus on the business and appointments.

$25 - $49/hr
10 - 49
1996
Switzerland
Abotel

28. Abotel

We coach your virtual office!

Your partner center for telephone services, 24-hour piket and help desk services; with business and Startup services; Company representatives, mail and mailbox service

< $25/hr
2 - 9
Switzerland
VoiceLink Communications
Your 24/hr Answering Services

VoiceLink Communications is a telecommunications company in Houston providing the highest quality and most reliable customer service available in the call center and telephone answering service industry. VoiceLink has a proven track record of developing system based personalized solutions with the most advanced technologies, like Virtual Receptionist & Answering Service, in order to fulfill each client's business needs and goals. We believe in closely partnering with our customers to provide a seamless and customized phone answering ser... read more

$50 - $99/hr
10 - 49
1990
United States
Consolidated Call Center Services
The call center you will call your own

Consolidated CCS is well positioned to provide cost effective services for businesses of all sizes and from any industry in support of repetitive, semi-skilled business processes. Our core competencies and extensive experience as a provider of outsourced contact center services allows us to offer compelling solutions for your business. Our directors and management team have more than 133 years of collective experience in customer centric environments and have developed contact center best practices. Our depth of experience with Operator Service... read more

$25 - $49/hr
50 - 249
2010
United States
Executel Communications
Welcome to Executel Communications!

Our call center services cater to businesses that understand the telephone is still the preferred form of communication. Gain a competitive edge, safeguard your brand, and allow our custom suite of answering service solutions to professionally handle your calls all the time, some of the time or just for call over flow—the choice is always yours.

< $25/hr
2 - 9
United States
BEST MESSAGE CENTER
WELCOME TO BEST MESSAGE CENTER

Best Message Center, Wilmington, MA offers companies throughout the United States the best in live phone answering service. With live trained operators available 24 hours a day, seven days a week, we will answer all inquires received by your business in a courteous, professional and knowledgeable manner…100% guaranteed. Why choose Best Message Center? Telephone answering service is a vital source of communication for any office. It’s not just as simple as answering a phone! It is a skill acquired by experience. Come to the Best ... read more

$25 - $49/hr
2 - 9
United States
Professional Communications Network
Our Communication Free You to Run Your Business

At PCN, we know that you trust your customers to us. We take that responsibility very seriously, and that is what drives us to provide world class customer service. How do we do that? It’s simple really. We hire great operators, provide them with excellent training, and then retain them by treating them well. We know that when you are dealing with front-line customer service like we are, a happy employee is not only good for us, it is good for our clients too.

< $25/hr
10 - 49
United States
Hello Inc

34. Hello Inc

Proudly serving your needs every day Since 1923.

What started out as a telephone answering service in 1923 has now grown into one of the largest message solutions companies in Virginia. Hello, Inc., a family-owned and operated business, began as a one-woman show when the bedridden Margaret Redmond Smith offered to answer calls for local doctors. With an old French-style telephone mounted on a scissors-type extension near her bed, she claimed to be one of the first telephone answering bureaus with "built-in" automation. She was indeed one of the pioneers of the answering service conc... read more

< $25/hr
10 - 49
1923
United States
Tasco Message Centers
80+ Years of Services

Since 1938, TASCO has provided businesses and medical practices of all sizes with message center answering services and communication services that meet the specific needs of each individual client. We provide the most reliable service to our customers, as well as yours. TASCO combines friendly, well-trained operators with the latest in modern communications technology. We are a regional provider of messaging and contact center services with a broad service area ranging from the mid-Atlantic to the Midwest and down through the Carolinas.

< $25/hr
2 - 9
1938
United States
Find Answering Service
Answering Service Directory

There are over 1,000 phone answering service companies in the United States. Each call center is capable of answering phones for a business located anywhere in the country. But which one is best for your company? In most cases small businesses, doctors offices, and contractors only need basic call answering solutions. These may include appointment setting services, call transfers, or simply just 24-hour message taking. But the price you pay, versus the service you may get in return varies greatly. That’s where Find Answering Service co... read more

$25 - $49/hr
50 - 249
2017
United States
Prime Communications
Customer Service we make the different.

On November 1st, 1982 the doors of Ginger's Telephone Answering Service were opened in Hartford, Connecticut, with one switchboard and very little sleep. Over the next few years with continued growth, we were able to add a few more switchboards. In the early 1990's as business continued to grow, we added the first generation of computerized equipment. From that moment on, we realized that the future of the answering service industry was on an upward swing. Years later to keep up with this technological world, we changed our name to Prim... read more

< $25/hr
2 - 9
1982
United States
Web Focus

38. Web Focus

24/7/365 Live Answering Service

Web Focus LLC is based in Middletown, Connecticut. Our mission is to provide friendly & professional business support to businesses around the globe. We operate 24/7/365, handling thousands of requests on an annual basis. Nelson Algarin is the owner & president of Web Focus LLC. He founded the business in 2013. Web Focus is family-owned and operated in Meriden, CT. Since opening in 2013, we’ve treated every customer like they were a part of our family. Other companies may offer similar services, but our services come with a per... read more

< $25/hr
2 - 9
2013
United States
CallNet Call Center Services
CallNet gives you 35 years of unparalleled service

CallNet Call Center Services operates an inbound call center specializing in order entry and message delivery for businesses, medical facilities, utilities, and educational institutions. Businesses are increasingly discovering the efficiency, economy, and added service of 24-hour customer service centers. CallNet was originally designed as a subsidiary of Hirons Inc. to provide call center services for advertising clients. In May, 2001, Charles Webb, the general manager of the call center, purchased the "CallNet" portion of the bus... read more

< $25/hr
2 - 9
United States
Stericycle Communication Solutions
"Innovative Products Meaningful Experiences"

Stericycle, Inc. is a global business-to-business services company that provides highly specialized solutions to commercial companies of all sizes. Since its founding over 25 years ago, it has grown from a small medical waste management start-up into a leader across a range of increasingly complex and highly regulated areas – including customer contact and patient access services. Stericycle Communication Solutions is one of North America’s top providers of communication solutions. We’ve consolidated the capabilities of num... read more

< $25/hr
2 - 9
1993
United States
Excel Telemessaging
Professional | Reliable | Affordable

Excel Telemessaging was founded on the principle that every client will receive exceptional service at a reasonable cost. Our management team has combined experience of over 85 years in the answering service industry. When the image of your company depends on how your telephone is answered, your answering service must be as professional as you and your staff. Excel prides itself on attention to every detail from agent training to maintaining accurate information and instructions on your account.

$50 - $99/hr
10 - 49
1966
United States
Business Centers of Missouri
Customized and Reliable Answering Services

Business Centers has over 43 years of experience in the call center services industry. The company is under the same ownership and management today as it was when it was founded in 1974. We have been cautious innovators of technology, which we have used behind the scenes to provide cost-effective services that are still customer-friendly. This is what we refer to as “the humane use of technology.” Our management team has been involved in the National Amtelco Equipment Owners (NAEO), founding one of the first user groups, and chaire... read more

< $25/hr
10 - 49
1974
United States
AnswerForce
Answering Services to Power Your Business

Live call response in 30 seconds or less! AnswerForce provides live, friendly, and professional call answering services, virtual reception services, and more. Our team of experienced, customer focused agents handle your calls 24/7, 365 days a year, so you can focus on growing your business. We also offer CRM integration services with Salesforce, Zoho, Sugar, InfusionSoft, and many more to optimize your sales efforts by providing your team with qualified leads and important information about prospects.    

$25 - $49/hr
10 - 49
1998
United States
Front Office Solutions
Exceptional Receptionist

Front Office Solutions provides 24/7/365 exceptional and personalized live telephone answering services, virtual receptionist, Scheduling, call dispatch, and call center services that increase your business revenue. We specialize in after hours and 24 hour emergency services like plumbers, electricians, HVAC companies, contractors, but will customize services for any type of business of any size

< $25/hr
2 - 9
2012
United States
Select Call Centre
Your Calls Answered By Award-Winning Service

Select Call Centre has been serving the North American market for 50 years! At our core, we are focused on providing high quality customer service to and for our clients. Our Always Live service ensures that a friendly and informed voice is ready to serve whoever is on the other end of the line, whenever they choose to call. As a remote reception service provider, Select handles inbound calls for a broad range of industries, including oil and gas, medical services, small and medium sized enterprises, transportation, food services, and many m... read more

$50 - $99/hr
50 - 249
1969
Canada
INNOSOLS

46. INNOSOLS

Innovating Solutions

INNOSOLS provides a one-stop automated solution for your trade and industry. Depending on the size and field of your organization, we have different products and services to meet your requirements. We provide the optimum and customized solutions made for your organization. INNOSOLS began its business operation as an IT solutions provider company in January 2011. INNOSOLS is focusing exclusively on high quality and cost-effective software development and implementation of services. We are advancing on a tremendous pace and with the involve... read more

Rubab Iqbal Awan, Assistant Marketing Manager at Graficonia
Rubab Iqbal Awan, Assistant Marketing Manager at Graficonia
$25 - $49/hr
50 - 249
2012
Pakistan
Canada
We Can Do It
A business support company

Little by little the team has grown, it is a mix of quadras, generations Z and serious partnerships and monitoring. This gives the company an open mind and dynamism! We are (for quadras), present in the Grand Duchy since 1996. It is a country that we like where it is good to live. We have a good knowledge of the country, its habits and customs in Luxembourg and especially the professional environment. Our range of services is unique in Luxembourg. Our reliability and responsiveness make our reputation. You can contact us preferably by ema... read more

< $25/hr
2 - 9
2017
Luxembourg
Graf Call Center
Your outsourcing solution

Graf Call Center is an international BPO company, which has been operating in the market of outsourcing more than 11 years and happy to have its clients all over the world. Graf Call Center was created to attract new clients to your business. We offer comprehensive solutions for maintenance and development of your customer base. Whatever you opt for, Graf Call Center always provides highly efficient services. Our portfolio is as wide-ranging as your challenges. Hence our success and growth since our establishment in 2008.  

< $25/hr
10 - 49
2008
Ukraine
Telesales Services
Matching your Telemarketing Needs

Since 1997, Telesales Services has served as the industry model for matching the needs of our valued clients to over 100 carefully selected "best-in-class" telemarketing providers based solely in the USA. We specialize in call center referrals and telemarketing outsourcing solutions. We understand call centers inside and out-the upswings, the pitfalls, and the best resources and processes. 

$25 - $49/hr
2 - 9
1997
United States
TAS United, LLC
We Are The Answer

TAS United, LLC is a Texas-based telecommunication company with offices in San Antonio, Houston, Austin, Beaumont, Corpus Christi, El Paso, and Lubbock. We provide highly-personalized, secure call processing solutions for our customers throughout the country. Operating from a custom technology platform supported by trained bilingual representatives, TAS United delivers live and automated answering services and customized scripting to customers in a myriad of industries, including: healthcare/medical, construction, education, energy/natural reso... read more

NA
2 - 9
United States
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