Best Answering Services Companies

Perusing online for top answering services companies for your business? Here is a list of professional answering services by GoodFirms to take care of your client calls efficiently. The answering service for businesses provides specialist operatives who answer calls for your organization's sake. They can take messages and attempt key business processes, boosting your productivity. This spares your business time & cash and guarantees you are constantly accessible to your customer base, which is an undeniably imperative for businesses today. Hence, GoodFirms brings you a curated list of the best answering services providers for you to select the one that fits your business criteria, with all the homework done from our part.

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List of Companies for Top Answering Services in 2021
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List of Companies for Top Answering Services in 2021

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AnswerConnect
1

AnswerConnect

24x7 Live Call Answering Service

AnswerConnect’s telecommunications products— from live answering services to industry-specific contact center solutions including multi-channel support, inbound sales, Spanish-bilingual services, and healthcare and legal reception—serve clients nationwide since 1994. 

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$25 - $49/hr
250 - 999
United States
VoiceNation
2

VoiceNation

Going Beyond The Call

VoiceNation is the premier professional live answering service with unmatched quality and service. Voted the highest ranked answering service in 2016 for its professionalism, value and call quality by Clutch.co and named “Top Provider in Industry” by PC World, VoiceNation is positioned as a knowledge leader with innovations in pricing, service, and proprietary open source technology. 

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< $25/hr
50 - 249
United States
Answering Service Care
3

Answering Service Care

Answering Service with Experience

Since 1974, we have been a premier provider of U.S.-based phone answering services for businesses throughout the U.S., offering 24/7 coverage every day of the year.

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$25 - $49/hr
50 - 249
United States
Answering 365
4

Answering 365

Never miss an urgent call again

Based in Los Angeles, CA, Answering365 is a nationwide award winning premier answering service and call center. For over 25 years, we have been a full service call center available 24/7/365.

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NA
50 - 249
United States
Direct Line - Phone Answering Services
5

Direct Line - Phone Answering Services

24/7 Live Call Answering Support

Direct Line provides a multitude of telephone answering and call center services including attendance lines, HIPAA compliant messaging, bilingual answering services, 24 hour live answering.

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$50 - $99/hr
10 - 49
United States
AnswerFirst
6

AnswerFirst

A leader in the customer service industry!

The Internet and advances in telecommunications technologies have made it easier than ever for consumers to buy from and communicate with the businesses that they use on a day-to-day basis. The answering service industry has been changed drastically due to these technological advances because call centers are able to handle communications faster than ever. And, with good reason, our clients and their clients expect their phone calls to be answered and their messages to be delivered promptly and accurately all the time and... read more about AnswerFirst

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NA
10 - 49
United States
AnswerNet
7

AnswerNet

Call Center and Answering Services

AnswerNet is a full-service provider of inbound, outbound, automated and business process outsourcing (BPO) call center services. We provide a wide range of telecom solutions such as telephone answering, employee hotlines, customer service, lead qualification and market research.

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$25 - $49/hr
250 - 999
United States
1-888-GO-ANSWER!
8

1-888-GO-ANSWER!

Ulitmate Outsourced Solutions

Can you remember a time when every call at a company was answered by a friendly, real person? No? Well, neither could we, and that’s why 1888-GO-ANSWER! was created. Founded by a family of entrepreneurs, 1-888-GO-ANSWER! has gained global recognition for its success by staying true to our small business roots and core values. 

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< $25/hr
250 - 999
United States
Courteous Communications
9

Courteous Communications

The Best Answering Service

We are a 24 hour 7 day per week answering service/call center. We provide excellent telephone service through a combination of professional, experienced employees and state-of-the-art technology. Our call center services and business answering services will help you to maintain good customer service while staying within your budget. We offer an array of services to meet companies needs

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< $25/hr
50 - 249
United States
MAP Communications
10

MAP Communications

Call Center Excellence

Since 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go through a vigorous training process which enables them to handle even the most complex scenarios.

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$25 - $49/hr
250 - 999
United States
Moneypenny
11

Moneypenny

We make your Customers smile

Moneypenny has been helping businesses deliver outstanding customer experience since 2000. Renowned for our exceptional quality of staff, innovative approach and for the value our services add to clients. 

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< $25/hr
250 - 999
United Kingdom,
United States
Emenac Call Center Services
12

Emenac Call Center Services

Specialized Outbound Sales Outsourcing Service

Emenac Call Center Services can be the contact center for your business that oversees customer relationship with your brand on all communication pathways and boost it. Your brand should reach the customer where they are and where they feel convenient. Our agents are making this possible every day for customer care excellence.

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$50 - $99/hr
250 - 999
Canada
LiveVoice
13

LiveVoice

24/7 Live Business Phone Answering Service

LiveVoice is a 24/7 On-Demand Customer Service outsourcing company that provides live answering services and customized call center solutions. We build outsourced customer care teams of live virtual receptionists that are experts in customer support.

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< $25/hr
10 - 49
United States
XACT Telesolutions
14

XACT Telesolutions

Providing contact center solutions

XACT has been providing contact center solutions for more than 35 years. Our experience provides a seamless, cost effective integrated solution for your business or organization. XACT specializes in custom designed solutions for those companies who do not fit in a cookie cutter mold. XACT believes in a partnering method of communication. It's your call, chat and email that you are entrusting to us and XACT takes that responsibility seriously.

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< $25/hr
250 - 999
United States
ROI Call Center Solutions
15

ROI Call Center Solutions

Professional services without the hefty price tag

ROI Solutions offers Total Contact Management and Business Support Services. We leverage our expertise to deliver a total package of customer care solutions and contact center services! We provide dedicated 24X7-365 outsourcing solutions. ROI Call Center Solutions is driven by results, whether it is maximizing your revenue opportunities or reducing your costs – we work continuously to improve performance metrics and to optimize your ROI.

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$25 - $49/hr
1,000 - 9,999
United States
SAS Call Center
16

SAS Call Center

The Small Business Call Center

SAS Call Center is a US based call center service provider for small and medium sized businesses. Services include inbound and outbound communication management and automated IVR services. SAS provides a wide range of communication solutions for businesses such as lead capture, live operator receptionist, order processing, and tier 1 helpdesk.

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< $25/hr
10 - 49
United States
Call Experts
17

Call Experts

Accountability. Customization. Growth.

Call Experts is a family owned and operated call center focused on providing extensive telecommunications and office-based services to professionals in numerous industry categories. 

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< $25/hr
50 - 249
United States
Syrow Pvt. Ltd.,
18

Syrow Pvt. Ltd.,

Spread Happiness-Your Customer Success Partner

Syrow is a call center company located in Bangalore providing varied call center services to its clients. Our reputation as a great Call center comes with our expertise with different kinds of Inbound services and Outbound sales campaigns with our expertise across different domains. We are continually improving our systems and processes to provide a great experience for your customers. We work with Small, Medium and large businesses to streamline their operations, cut costs and enhance the client’s brand.

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< $25/hr
50 - 249
India
Ansafone Contact Centers
19

Ansafone Contact Centers

Your Outsourced Contact Center Solution

Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Program.

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$25 - $49/hr
250 - 999
United States
Ruby Receptionists
20

Ruby Receptionists

Turn rings into relationships with Ruby

Ruby is the bright and cheerful team of virtual receptionists trained to make a difference in your day and set your business apart. From our offices in Portland, Oregon, we handle your calls with care—using your custom greeting and screening or announcing your calls. At Ruby, there are no canned speeches or conversations.

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< $25/hr
250 - 999
United States
Avivi
21

Avivi

Bitrix24 Integration Company

We are a team of Bitrix 24 developers: More than 12-year experience Signing NDA Convenient connection by GIThub and Skype Creating and customizing Bitrix modules and components Gold Bitrix partner Capable leading several projects simultaneously 20+ developers Assigning a sufficient number of high-quality experts for projects of any size and complexity Company workflow ensures on-time releases We work only on Bitrix24, because we really love it We are interested in long-term cooperation with your company

Jonathan Morris
“Avivi review from US business service company”
Jonathan Morris, Co-owner/COO at Legato
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$25 - $49/hr
10 - 49
Ukraine
R.A.R.E.Sol - Reliable Accurate Remote Expert Solutions
22

R.A.R.E.Sol - Reliable Accurate Remote Expert Solutions

We do things, a little different!

At R.A.R.E.Sol, our focus is on allowing our clients to build distributed teams that can work wherever and whenever they want, so their businesses can focus on allocating their office- running costs elsewhere. We have seen a huge amount of growth in the remote work sector over the past few years and are proud to be one of the best remote work management firm.

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NA
10 - 49
India,
Australia
Unity Communications
23

Unity Communications

Your BPO Partner in the Philippines and Costa Rica

Headquartered in Gilbert, Arizona - We are a USA Based international BPO with centers in the US, Philippines, Costa Rica, and the Dominican Republic. We specialize in companies that are looking for small teams to augment their staff in the US, Canada, UK, Australia, and Europe for their first outsourcing project. We work with startups, SMB's, and medium businesses that are looking to outsource for the first time and need a "white glove" experience. As a telecom integrator, we are experts at creating a completely seamless... read more about Unity Communications

R
“Excellent Service!”
Rodalyn Saracho
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< $25/hr
250 - 999
United States,
Costa Rica
Udupi Web Solutions
24

Udupi Web Solutions

Digital Transformation

Led by speed, innovation, and quality, Udupi Web Solutions is a well-established company offering full-fledged web, tablet,  and mobile application development services. Our calibre lies in the dedication that we infuse in whatever we do to deliver value to your business. We take care of your business needs by bringing the right solutions without crossing the fine line of budgetary constraints you’ve set. Backed by a team of brainy professionals, Udupi Web Solutions, develops and deploys solutions as per your requirements. Our techni... read more about Udupi Web Solutions

NAGARANJITH K S
“Udupi web solutions”
NAGARANJITH K S, Production - Testing Engineer at Suzlon Group
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< $25/hr
10 - 49
India
eMentalist Outsourcing Services Pvt Ltd.

REAL PEOPLE, REAL SKILLS eMentalist is the realization of the entrepreneurial dream of Mr. Dharmendra Tirdia. Founded in 2016, eMentalist, today, is 30+ strong, with an interesting amalgamation of skills and experience. We are a privately held firm with a unique advantage- at the helm of our ship is an industry stalwart, Dharmendra Tirdia, a Business Development & Ops Specialist. eMentalist is all about people, a co-working space where each team member is imbibed with the spirit to challenge the status quo in the domain of offshore ou... read more about eMentalist Outsourcing Services Pvt Ltd.

B
“best service all together”
Belforbes Communication Private Limited
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NA
10 - 49
India
AnswerForce
26

AnswerForce

Answering Services to Power Your Business

Live call response in 30 seconds or less! AnswerForce provides live, friendly, and professional call answering services, virtual reception services, chat services and more. Our team of experienced, customer-focused agents handle your calls 24/7, 365 days a year, so you can focus on growing your business. We also offer CRM integration services with Salesforce, Zoho, Sugar, InfusionSoft, and many more to optimize your sales efforts by providing your team with qualified leads and important information about prospects.    

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NA
250 - 999
United States,
United Kingdom
Fusion BPO Services
27

Fusion BPO Services

Adding value to your outsourcing needs

With 10 years of experience serving 50+ clients across all industries, Fusion BPO Services Group delivers world-class call center, outsourcing and customer care services from 5 global centers in USA, Canada, El Salvador, Philippines and India.

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$25 - $49/hr
1,000 - 9,999
United States,
India
ApexTech, Inc.
28

ApexTech, Inc.

We Deliver Excitement

ApexTech is a trusted software development company and a certified Salesforce partner with a decade of professional experience in providing comprehensive digital solutions along with world-class customer service. Our dedicated team of experts accelerates businesses by improving inefficient processes and implementing the right set of technologies. We offer technical excellence and unparalleled expertise in the Salesforce platform, its core products, and custom software engineering. Founded in 2011, ApexTech has helped enterprises adopt high-e... read more about ApexTech, Inc.

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$25 - $49/hr
10 - 49
United States
WTechy
29

WTechy

Innovate your Digital Presence

WTechy is a growing Digital Marketing Company and having a team of highly innovative professionals providing you with get instant results to rise in the highly competitive market within your niche. We will help you to increase your visibility in all the major search engines by improving keyword rankings and boosting your real time website traffic with lots of backlinks which are always done through White Hat techniques.  

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< $25/hr
10 - 49
India
CMSMART
30

CMSMART

website

CMSMART is one of the biggest leaders in providing complete e-commerce solutions to SMB businesses all over the world. To become a trusted partner to grow up during customers' process of building & developing their website is our target mission. Various choices for different platforms such as Joomla, Virtuemart, WordPress, Magento, Shopify, or Drupal are available at CMSMART.     

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$25 - $49/hr
50 - 249
Vietnam
LEX Reception
31

LEX Reception

It is 24/7 dedicated virtual receptionists.

LEX Reception is a close-knit team of virtual receptionists dedicated to professionalism, warmth, and 24/7 availability for law firms and attorneys. Our answering service focuses on aligning our tone, procedure, terminology and scripts - with your brand. It takes experience and care to do that. We focus on you, like huge call centers can't.  We're your ambassadors. We treat every caller like our first priority, with warmth and professionalism. We're your lead capture desk. We're your appointment-setters. We're virtua... read more about LEX Reception

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< $25/hr
250 - 999
United States
GOODLAND INFORMATICS CO.,LTD
32

GOODLAND INFORMATICS CO.,LTD

Your reliable IT outsourcing back office

Over 18 years of experience in IT outsourcing with over 900 projects for 80 clients from USA, Europe and Australia has proved that Goodland is THE MOST RELIABLE IT OUTSOURCING BACK OFFICE in Vietnam. Our effective services bring you better benefits by competitive pricing, effective production system, flexibility and devotion. With long staffing experience for both corporate and start-up companies, our SOFTWARE DEVELOPMENT STAFFING SERVICE offers you talent staffs responsible for developing various software applications, and helps you to cut ... read more about GOODLAND INFORMATICS CO.,LTD

VU THI HOA
“Excellent”
VU THI HOA
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< $25/hr
50 - 249
Vietnam,
United States
MySource Solutions
33

MySource Solutions

Solutions Created To Help Scale Your Business

MySource takes a consultative and process driven approach to the virtual assistant needs of our customers via a dedicated team of skilled professionals which not only includes your resource but management oversight insuring the successful integration of our team with that of the customer’s team. Outsourcing to the Philippines for Virtual Assistant, Payroll, HR, Marketing, Customer Service Support can save your time and money. Our on-boarding process is designed to easily integrate with your existing team. MySource offers services th... read more about MySource Solutions

J
“Love these guys! ”
John Krueger
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< $25/hr
50 - 249
Philippines,
United States
CallStar
34

CallStar

Award Winning Answering Services

CallStar can truly show you how much a call is worth to your business in Tampa, Clearwater, St. Petersburg, Sarasota, Bradenton, New Port Richey and more, while exceeding your company’s expectations of professionalism and service. There are numerous Tampa Bay area call centers and choosing the right one is extremely important for businesses. Often times if a business’s phone answering services are not met with the level of service that they require it can mean the difference between an influx of business and an irreparable... read more about CallStar

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< $25/hr
10 - 49
United States
Webby Central
35

Webby Central

Website Design Company in Boston- Webby Central

Webby Central is a US-based growth driven agency. It is the most trusted and renowned web design, development and digital marketing agency in US, offering a wide range of top-notch services like graphic design, branding, digital marketing, strategy and consulting. We have a team of highly-skilled designers and developers who work with complete dedication to provide efficient websites having great visual appeal, excellent user experience and load quickly. Our main strengths are creativity, visual or attractive effects and on time project... read more about Webby Central

Jessica Dis
“They're a productive company that creates quality code. ”
Jessica Dis, Marketing Specialist at Clear Rate Communications
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$25 - $49/hr
10 - 49
United States
ServeStone
36

ServeStone

Your customer, our priority.

We're a BPO company focused on providing customer care services for our clients across a vast range of industries. Based in the UK with centres also in Georgia, we optimise back office processes for global companies, harnessing a favourable market for Georgian talent while assuring quality to a British standard.

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< $25/hr
2 - 9
United Kingdom
Tek Def Co., LTD
37

Tek Def Co., LTD

Unlock your potential

Tek Def is a growing business of passionate tech enthusiasts and dedicated professionals from all around the world. Our collaborative and diverse teams, work with our clients to bring their digital vision to life. Established in three major cities across Thailand – our work environment has helped cultivate a team of healthy, creative, motivated, and dedicated individuals. With our offices within close proximity to international airports, we are able to support both local and international businesses with remote and on-the-ground assistanc... read more about Tek Def Co., LTD

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$25 - $49/hr
10 - 49
Thailand
NOMISSEDCALL.COM
38

NOMISSEDCALL.COM

Call Answering Service at less than US$1/day

NOMISSEDCALL.COM is a service provided by Business Butler Business Centre which was established since 2010. Our goal is to help business owners stay lean in order to fully maximize their profits. As a lean business, we need to strategically leverage or collaborate with reliable partners. NOMISSEDCALL.COM allows you to rely on our professional virtual receptionist to answer all your calls in your company's name. It may seem like a simple task but that alone can give you lots of headaches in managing the staff and cost you some invaluable ... read more about NOMISSEDCALL.COM

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$25 - $49/hr
10 - 49
Malaysia
On Call Centre
39

On Call Centre

Your calls are our priority

Welcome to On Call Centre. We provide telephone call answering services and inbound call centre services for business owners, customer support departments, and fundraising teams. With On Call Centre, there is always a fluent French/English bilingual human voice with a beating heart answering your customers’ calls 24x7, which means you deliver a high level of customer satisfaction and loyalty without increasing head count or capital costs—ultimately ensuring repeat business and goal achievement. Our success is proven over 40 years of... read more about On Call Centre

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< $25/hr
10 - 49
Canada
Answer 365
40

Answer 365

Customized Call Centre Services

Bilingual Call Center and Telephone Answering Services for Canada and the United States Answer 365 is one of very few Canadian call centers that have been in business for over 60 years. Answer 365, through successor companies, can trace its roots back to 1948.Answer 365 services clients throughout Canada, processing over 5 million transactions per year. Our suite of services include: call center, inbound call services,, telephone answering, order processing,customer services, emergency dispatching, computer and web based operations, data proces... read more about Answer 365

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< $25/hr
10 - 49
Canada
Northern Communications
41

Northern Communications

Never miss another important phone call again.

Northern Communications is more than an average call center. We are a communication company that provides you, your company, and clients engaging calling solutions in Canada. Since 1954, our company has been the leading pioneers in the north that provides ground-breaking initiatives and services in business communications, emergency calling, mobile messaging, call tracking, and much more. In addition to our services dedicated to you and your company, we also put heavy importance, value, and urgency on databases and safety precautions such... read more about Northern Communications

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< $25/hr
10 - 49
Canada
Call Pal
42

Call Pal

We love talking to your customers

Our Story Call Pal’s roots lie within its parent company, Gray Office Park. Having developed a successful and trustworthy track record in the serviced office industry, Gray Office Park founder Rachael Gray saw another opportunity to address a gap in the market for a high-end, Ireland based PA service. Our Service Since our inception in 2010, we have handled thousands of calls every year for forward-thinking companies around the world. Call Pal is now Ireland’s leading call answering service, suitable for all businesses. C... read more about Call Pal

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$100 - $149/hr
10 - 49
Ireland
KELCOM
43

KELCOM

High quality communication solutions

KELCOM has been providing businesses and consumers with high quality communication solutions, asset tracking, security, and document solutions since 1969. With the customer always in mind, KELCOM strives to offer the most cutting edge products and services, and is quickly becoming the name of choice for businesses and consumers across Southwestern Ontario. 2019 marks KELCOM's 50th year providing service to its customers in Windsor, Essex County, and throughout Southwestern Ontario. Our business solutions range from a telepho... read more about KELCOM

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$50 - $99/hr
50 - 249
Canada
Personal Touch Telephone Answering Service
44

Personal Touch Telephone Answering Service

Personal Touch Answering Service

Personal Touch Answering Service is a well established company (serving Businesses since 1982) providing 24x7, 365 day-a-year support services for our customers. Our Staff are extremely well trained and frequently monitored. The company has consistently had a very low staff turnover (less than 10%). Our clients can be confident that all calls will be answered, whatever time of day and night, by competent operators. A client service manager (CSM) is allocated to all clients. The CSM liaises closely with all clients to ensure that sound p... read more about Personal Touch Telephone Answering Service

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< $25/hr
10 - 49
Canada
Seamless Bridge
45

Seamless Bridge

Telephone Answering Service

Seamless Bridge Ltd. has been providing after hours emergency telephone answering service in Vancouver's lower mainland and Fraser Valley since 2010. We are proud of our reputation and that we have had 100% client retention in that time. Customer service is a priority for us. We offer a team of professionals your company will grow to know and count on year after year. You can count on our dependable team to handle all the after hours and emergency needs of your business.

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< $25/hr
10 - 49
Canada
Connections Call Center
46

Connections Call Center

NEVER MISS AN IMPORTANT CALL AGAIN

Connections Call Center was established in 1990 to service Squamish B.C.’s, telephone answering service needs. The strong service ethics of the owner Lillian Lyle and co-director Trish McMaster brought immediate growth to the company. Understanding that technology would play a huge part in the success of Connections Call Center, Lil sought out a system that would assist and aid in Connections’ long-term growth. With the installation of Startel’s paperless messaging system in 1996, upgrades in 2005 to the Call Management Center... read more about Connections Call Center

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< $25/hr
10 - 49
Canada
Call Service
47

Call Service

Call Service Est. 1951

We have over 66 years’ experience in the Telecommunications Industry Up to 75% of clients are known to hang up upon hearing an answering machine or voice mail We can provide you with a personalised service to meet your requirements where the caller believes they are contacting your office All calls are answered and processed in Melbourne, Australia Dedicated lines allows us to professionally answer with your company name

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$50 - $99/hr
50 - 249
Australia
OfficeEarth
48

OfficeEarth

Virtually anywhere

You have the freedom to work from home or almost anywhere you can get an internet connection. But does operating and advertising a mobile phone number show your business in a good light? And have you any idea of the amount of new business you’re missing out on when your phone isn’t answered and calls go to voicemail? It’s probably far more than you think! The solution is here: Virtual Reception from OfficeEarth. Choose a dedicated landline or Toll Free number and your calls are answered with your business name by a dedicated r... read more about OfficeEarth

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$25 - $49/hr
10 - 49
Australia
Fonebox
49

Fonebox

Every kind of number for different business needs.

Fonebox is Australia's leading provider of inbound telecommunication services for businesses. Fonebox specialises in Australian Inbound Numbers, including 13, 1300, and 1800 Numbers, 24/7 Australian based Phone Answering Services, Call Routing Solutions, and industry leading Inbound Reporting. Fonebox is focused on low rates, extraordinary service, and custom built solutions. As an extension of our commitment to low rates we developed Fonebox's Price Beat Guarantee: we'll beat any inbound rate.

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< $25/hr
10 - 49
Australia
OfficeHQ
50

OfficeHQ

Always on call

  Blazing the trail in outsourced virtual reception and phone answering solutions since 2003. Our promise is to never miss a call on your behalf. OfficeHQ are leaders in virtual receptionist and telephone answering solutions and services. We believe your business, no matter what the size, will benefit from the human connection of having your customer or client calls always answered by a friendly, professional Australian-based receptionist. We’re a fast growing, locally based, Australian private company with global operations in th... read more about OfficeHQ

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< $25/hr
10 - 49
Australia
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