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Best Call Center Service Provider

TMP Direct is an Award-Winning BPO company providing White-Glove service to our clients with 24x7 Omni-channel Support.

The way consumers interact with their favorite brands is constantly evolving; TMP Direct is prepared to assist clients in the support of these ever-changing operations. TMP can provide flexibility with “Best Shore” solutions by providing teams in the U.S., along with a large offshore workforce across the globe that provides support for voice, email, chat, messaging, and fulfillment. Our support staff and custom IT abilities provide our clients with a fully customizable experience.

Certifications/Compliance

ISO 27001
ISO 9001:2015
United StatesUnited States
600 International Dr, Budd Lake, 07828
717 800 2010
$25 - $49/hr
50 - 249

Service Focus

Focus of BPO Services
  • Inbound - 85%
  • Call Center Services - 60%
  • Chat Services - 25%
  • Outbound - 15%
  • Lead Generation - 10%
  • Customer Service - 5%
Focus of IT Services
  • Outsourcing - 80%
  • Staff Augmentation - 20%
Focus of Business Services
  • Answering Services - 90%
  • Content Management - 10%

Industry Focus

  • Healthcare & Medical - 45%
  • Consumer Products - 30%
  • Hospitality - 20%
  • Business Services - 5%

Client Focus

95% Small Business
5% Midmarket Business

Detailed Reviews of TMP Direct

5.01 Review
Write a Review
Sachin Sachdeva
Sachin Sachdeva
Posted on Dec 15, 2021

Excellent IT services and support. Professionally resolved the issue with in timeline

Experienced the best customer service and support in BPO. Experienced the best customer service and support in BPO. Experienced the best customer service and support in BPO.

What was the project name that you have worked with TMP Direct?

BPO Tech Support for IT Services

What service was provided as part of the project?

IT Services

What is it about the company that you appreciate the most?

{"1":"Customer service and IT support for System Troubleshooting. Resolved with in deadline"}

What was it about the company that you didn't like which they should do better?

{"1":"Not at the moment. Everything is perfect and professional service provider in the US region"}

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • In Progress