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#1 managed virtual assistant service.

Wing Assistant is changing the way companies hire remote employees world wide. Wing is a fully managed virtual assistant experience that helps entrepreneurs, SMBs and enterprise teams offload tedious, time consuming tasks to dedicated assistants for a flat monthly fee.

If you are looking to hire a virtual assistant for generalized tasks, or an assistant specilizing in areas such as social media management or ecommerce fulfillment, Wing has got you covered. Wing specializes in providing dedicated, qualified employees who meet all of your requirements and would work part-time/full-time in your team. Your assistant is also backed by a Customer Success Manager, a surrounding team for support, and an industry-leading virtual assistant management app that makes communications and delegation easy.

United States United States
2150 Shattuck Ave, Berkeley, California 94704
+1888-996-4403
< $25/hr
10 - 49
2018

Service Focus

Focus of Business Services
  • Content Management - 25%
  • Answering Services - 35%
  • Data Entry - 20%
  • Virtual Office - 20%
Focus of BPO Services
  • Customer Service - 20%
  • Virtual Assistant - 20%
  • Telemarketing - 5%
  • Medical Billing - 10%
  • Back Office Services - 15%
  • Chat Services - 10%
  • Lead Generation - 10%
  • Call Center Services - 10%
Focus of Admin Services
  • Web Research - 50%
  • Admin Support - 50%

Industry Focus

  • Other Industries - 20%
  • Real Estate - 15%
  • E-commerce - 15%
  • Startups - 15%
  • Enterprise - 15%
  • Financial & Payments - 10%
  • Healthcare & Medical - 10%

Client Focus

55% Medium Business
5% Large Business
40% Small Business

Review Analytics of Wing Assistant

9
Total Reviews
4.9/5
Overall Rating
0
Recent Reviews

What Users Say

Amazing experience!
Dr. Cammy Froude
Dr. Cammy Froude , Senior Consultant and Coach at Hyphens and Spaces
very good experience overall with a good follow up from the wing team with a supervisor to constantly improve the assistant
Sam Loufrani
Sam Loufrani , Founding Partner at Padel USA
Helped and Overall Streamlined our business needs as well as front office help
Alen Kevorkian LiveWebMedia
Alen Kevorkian LiveWebMedia , Owner at LiveWebMedia
Wing provides a good system to manage people working remotely, with skilled people sourced and engaged for you.
Grant Hawkey
Grant Hawkey , Operations Manager at Angela Hawkey Art
Great talent, highly recommend for staffing for assistants and content writers
Vincent Phamvan
Vincent Phamvan , Founder at Vyten

What Users Like The Most

  • My assistant is phenomenal! She is diligent with her work, thoughtful about business processes, and patient with complex operations.
  • Their model is great and the quality of their staff is great
  • Their responsiveness and willingness to listen to my needs are great

What Users Like The Least

  • None at all. I am beyond satisfied!
  • First candidate didn't work out well, but once the right person was in place, it was good.
  • The on-boarding process is a bit long/ could be faster.

Detailed Reviews of Wing Assistant

4.9 9 Reviews
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  • Business Services
  • Admin Services
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  • Most Recent
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Write a Review
Dr. Cammy Froude

Amazing experience!

I am blown away by my virtual assist. She is extremely diligent, thoughtful, intelligent, and wonderful with my customers. She always goes the extra mile and I absolutely have no idea what I would do without her. My business is better because of my assistant.

What was the project name that you have worked with Wing Assistant?

Virtual Assistant

What service was provided as part of the project?

Admin Services

Describe your project in brief

Absolutely love working with this firm! They are absolutely amazing in. terms of talent, diligence, kindness. I would recommend them 100X over. Thank you!

What is it about the company that you appreciate the most?

My assistant is phenomenal! She is diligent with her work, thoughtful about business processes, and patient with complex operations.

What was it about the company that you didn't like which they should do better?

None at all. I am beyond satisfied!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $50001 to $200000
  • In Progress
  • Healthcare & Medical
Sam Loufrani

very good experience overall with a good follow up from the wing team with a supervisor to constantly improve the assistant

The assistant was found and hired within a month, which indicates efficiency in the hiring process. The assistant has proven to be a valuable addition to the team, providing a high level of operational support. In fact, Additionally, the assistant has been consistently improving

What was the project name that you have worked with Wing Assistant?

ecommerce virtual assistant for ecommerce shop

What service was provided as part of the project?

Business Services

What is it about the company that you appreciate the most?

communication, assistant, services, training center, features, app, the fact that everything is centralized

What was it about the company that you didn't like which they should do better?

Better screen the candidates and offer assistant who really knows how to do the tasks

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress
Alen Kevorkian LiveWebMedia

Helped and Overall Streamlined our business needs as well as front office help

We've been using WING for several months now and it has proven to be an invaluable asset to our company. Not only has WING provided us with the necessary tools to improve our presence, but their customer service is top-notch.

From setting up our accounts, integrating with existing systems, and providing guidance on usage, the team at WING has been there to help us every step of the way.

We've grown exponentially in terms of digital reach since we began using WING and could not be happier with the outcome. Highly recommended!

What was the project name that you have worked with Wing Assistant?

LiveWebMedia Virtual Assistant to the CEO

What service was provided as part of the project?

Business Services, Admin Services

Describe your project in brief

Pol will help the CEO of LiveWebMedia by managing their calendar, scheduling appointments, organizing and responding to emails, handling customer inquiries, providing administrative support, conducting research, and creating reports and presentations.

In addition to this day-to-day administrative work, Pol can also provide strategic ideas that can help the CEO achieve their business goals.

What is it about the company that you appreciate the most?

The Human Resources positioning and hiring of our team mates

Flagging of an issue with our team or assistante to be dealt with appropriately

The WING software and application, tools, to be able to communicate and video screen record for better communication

What was it about the company that you didn't like which they should do better?

Had a very hard time reaching our project team leader, had to send several emails and even contact their boss in order to reach someone.

Had a few issues with our VR with internet connectivity as well as computer related issues, where they did not log on in a timely fashion

Sick days - need to be handled better with other VR help, so that your business does not suffer.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress
Grant Hawkey

Wing provides a good system to manage people working remotely, with skilled people sourced and engaged for you.

Our requirements mean attention to detail, and a working understanding of cloud platforms and internal processes are all high priority. Wing were easy to engage with, explaining services and methods to source and manage the right person for our first foray into having a professional remote person joining our team.

The process and communication was really good, and within a week a person with the required experience was found and setup with us. It's now been a few weeks and after some Zoom meetings to run through our processes and procedures, a lot of work has been accomplished. Our new team member is also lovely to work with, including personal interest and great communication and a willingness to improve productivity further and add more value to our business.

What was the project name that you have worked with Wing Assistant?

Digital Asset Processing and Cataloging + others

What service was provided as part of the project?

Business Services, Admin Services

Describe your project in brief

We required help to work through a large queue of new digital assets which we are bringing to market. This includes technical processes in image enhancement, managing files and syncing in cloud storage, and cataloging the assets in our database.

What is it about the company that you appreciate the most?

Good system of communication and opportunity to flag any issues if they arise

Quality checks and supervision to ensure we are having business needs met and working well

Options to work with more skilled people if our business needs change in the future

What was it about the company that you didn't like which they should do better?

Some parts of the Wing app are clunky, especially on mobile, but we're free to use other platforms to work/communicate

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress
Vincent Phamvan

Great talent, highly recommend for staffing for assistants and content writers

I partnered with wing to hire a VA and a content writer. Both have been great teammates to add to our growing team. They're responsible, quick learners, and take feedback well.

What was the project name that you have worked with Wing Assistant?

Hiring Virtual Assistants and Content WRiters

What service was provided as part of the project?

Admin Services

Describe your project in brief

Help us hire two additional contractors to join the team as a virtual assistant and content writer. Both have been talented individuals who have done well on our team.

What is it about the company that you appreciate the most?

Ability to find talented individuals to fill key roles on our team

Fair, transparent pricing with replacement guarantees if it's not a good fit

What was it about the company that you didn't like which they should do better?

no feedback at this time. happy to keep working with Wing

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
Jamal S. Mahmood

I had a great experience with the digital marketing service, as it helped me to effectively reach my target audience and increase my online presence.

The team made sure to meet all of my expectations and requirements, as well as helping me come up with strategies that allowed me to reach the specific target audience I had in mind. They provided me with detailed reports on their progress, which allowed me to track the success of their efforts and make necessary adjustments.

What was the project name that you have worked with Wing Assistant?

JSM injury firm APC Marketing Plan

What service was provided as part of the project?

Business Services

What is it about the company that you appreciate the most?

I like the communication and the prompt responses from the team

What was it about the company that you didn't like which they should do better?

The Wing app was not great in that we had to use Whatsapp instead

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress
Brett Schklar

Good VA's, good service, willing to work with me to make sure I'm happy

While I had an initial VA that wasn't a good fit, they worked closely with me to find someone who's worked out great. The new VA is now an integral part of my success

What was the project name that you have worked with Wing Assistant?

Virtual Assistant to help CEO

What service was provided as part of the project?

Admin Services

What is it about the company that you appreciate the most?

Their model is great and the quality of their staff is great

Their responsiveness and willingness to listen to my needs are great

What was it about the company that you didn't like which they should do better?

First candidate didn't work out well, but once the right person was in place, it was good.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress
Steve Seitz

Great communication throughout the process. I would highly recommend to anyone that is looking for great help fast!

Start to finish, the Wing team has been great. The follow up, making sure our VA is meeting the needs of our business. I'm ready to add another VA to the team again!

What was the project name that you have worked with Wing Assistant?

Outbound Action team created to add calls

What service was provided as part of the project?

Admin Services

Describe your project in brief

Hired to make outbound calls for one of our services teams. They have done a great job with communication. I would highly recommend Wing Assistant!

What is it about the company that you appreciate the most?

Fast, friendly service from everyone I've spoken with. The teams great!

What was it about the company that you didn't like which they should do better?

More follow ups throughout the onboarding process would add to the already good process.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
Doug Stone

Great and Hardworking Staff That Strive to Please and Do Excellent Work

I currently employ two Wing Assistants, one as a Customer Service representative, and one as a marketing outreach assistant. Both are hardworking, responsive and dedicated individuals. It took awhile for the CS assistant to come up to speed, because she joined just prior to the holidays (our busiest time of year), and the job is somewhat complicated. But she is eager to learn, and very responsive. And now that the has a few months under her belt, she is doing a great job.

What was the project name that you have worked with Wing Assistant?

ForWhiskeyLovers Virtual Assistants for Marketing and Customer Service

What service was provided as part of the project?

Business Services, Admin Services

What is it about the company that you appreciate the most?

The quality and reliability of the assistants provided is terrific

The cost effectiness of business model works for my budget

What was it about the company that you didn't like which they should do better?

The on-boarding process is a bit long/ could be faster.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress